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  #1  
Old 05-06-2009
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Default royal mail tracking numbers

hi,
can someone please help me out need some royal mail
tracking numbers from last friday , monday or tuesday
thanks in advance
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Old 05-06-2009
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is this for the tracking number part of the PP limitation? If so, I went through this a few times and just told them I no longer had the receipts. If your customers already left you positive fb, then explain to PP that shipment wasn't an issue. (they usually lift the limitation). If they haven't left fb, then it's probably a different story, and I'm sorry, I have no tracking numbers from last week. Give it a try- you'll be surprised with what you can get away with by calling a PP rep. (just make sure your story is straight).
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Old 05-06-2009
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sorry wrong date need 5th and 6th may
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Old 05-07-2009
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it is risky for us to provide you with tracking numbers, in case we need exact same ones in future, and general tracing and anonymity in general, not a thing to ask on forum really.
If it was sent without tracking, say so, they are not compulsary
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Old 05-08-2009
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I sent out a product to a customer in saudi arabia. He tells me it was never received, I do kinda believe him but I dont really wanna send out another one because its quite expensive [around 80]. I didnt get a tracking number. Any way around this?

Im guessing he'll open a pp dispute and claim the money back otherwise
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Old 05-08-2009
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Quote:
Originally Posted by cortex View Post
I sent out a product to a customer in saudi arabia. He tells me it was never received, I do kinda believe him but I dont really wanna send out another one because its quite expensive [around 80]. I didnt get a tracking number. Any way around this?

Im guessing he'll open a pp dispute and claim the money back otherwise
how long has it been? it may be held in customs. saudi arabia mail can be slow.
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^^^It was sent around 4 weeks ago.

Do you think I should tell my customer to wait a little longer before I post out a replacemet (which I will do albeit grudgingly)
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most carriers have a time limit before they are considered lost, therefore quote the terms and conditions, eg royal mail its 45 days. say you cant replace or refund until officailly lost and you yourself can make claim against carrier.
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I dont even have proof of postage
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Old 05-10-2009
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not keeping proof of postage in some form is NOT helpful. About 1 in 20 transactions have some sort of query on them re postage.
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Old 05-11-2009
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Wont be happening again thats for sure!
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Old 06-07-2009
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Default 2 services

There are only really 2 services when using royalmail to send overseas
and they are....

1st Option = To send "Airmail Small Packets" =
(Delivery From ? days) (No Tracking Number Avaliable)
2nd Option = To send "International Signed For" =
(Delivery From ? days) (Tracking Number will be supplied)


"Airmail Small Packets" will only cover you upto 39 pounds

International Signed For will cover whatever the cost of your item was
9 out of 10 times

but not all the time...i will give you an example

I sent an Louis Vuitton bag to indonesia..the cost of the bag was 500 pounds
but cos of the country it was going to,i was only covered for 250 pounds

but for example if i would have sent that bag to France it would have been
covered for the whole 500 pounds at no extra cost
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international signed for would cover 250-500 if you pay extra 2.20 per item, and it depends where it is sent as to what comp you get..
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Default Maybe

It normally always covers you for 500 except certain countries like
indonesia that would only cover me upto 250 and thats it lol
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Old 06-09-2009
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If you send the item International Datapost you get better compensation.
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Old 09-15-2009
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Default how much

Quote:
Originally Posted by GreenBean View Post
If you send the item International Datapost you get better compensation.
yes your prolly right mate... but how much more does a average package cost with datapost compared to the royal mail..i bet its at least 25%

but on a package that i just sent to china and it was worth 500 but only got a 250 insurance on it and now its damaged according to the buyer and he sent it back to me and there is nothing wrong with it! those ????? at paypal still give him his reddies back
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Considering one item I send from the UK is over 900 there is no way it goes without as much insurance as is possible. Got caught once (for 200) and never ever again.
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Old 09-08-2014
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Default Re: royal mail tracking numbers

I got an art commission from the Philippines, wasn't able to do anything with it as the post over there in a world of its own, they have lost money on trying to buy things online, our next door neighbours have daughter working with the VSO there and they never risk sending anything over by post
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Old 09-08-2014
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Default Re: royal mail tracking numbers

@RosieTosie - Thread is nearly 5 years old now.

Good to see your using the search though
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