| cortex | 05-29-2009 11:55 AM |
They just don't stop!...
We announced on 16th April 2009 that the dispute resolution process on eBay would be made faster and easier for buyers and sellers. Read the announcement here.
Buyers will be able to resolve their problems on eBay through eBay Buyer Protection. We intend to make this process available to more and more buyers throughout 2009; although initially only a limited number of buyers will be able to use this process while we make sure it's working for everyone.
To reflect this change, the eBay.co.uk User Agreement will be updated.
eBay Buyer Protection
*There may be instances where a seller doesn't resolve a claim and we find in favour of the buyer, in which case, under eBay Buyer Protection, eBay will pay the buyer and invoice the seller for the amount paid to the buyer by eBay. Where a seller fails to comply with the eBay Buyer Protection policy, eBay may also remove any special status associated with the seller's account (e.g. PowerSeller status), reduce or eliminate any discounts received by the seller, decrease visibility of the seller's listings in search results, place certain requirements regarding payment options offered by the seller and potential holds on payments made through PayPal and/or restrict or suspend the seller's account.
Changes to the eBay.co.uk User Agreement
As with earlier updates to the User Agreement, we've made other minor changes to reflect eBay's current product and service offerings and industry legal standards. You'll see references to, 'eBay site, services and tools' where the old agreement simply reads, 'eBay site.' These changes reflect the many new ways you can access eBay's offerings through other websites, wireless devices, and tools.
The new User Agreement is effective immediately for new members registering on or after 27th May, and from 8th July 2009, for current members. You don't need to do anything to accept the new User Agreement, but if you don't wish to accept, please, follow these instructions to close your account.
Yours sincerely
The eBay Team
*assholes! | 
