paypal item not recieved case
hi gues, buy bought something off me 4 weeks ago to ship to italy.
royal mail tracking shows its been delivered (without signature) as well as italian postal site shows its been delivered.
last week he opens an item not recieved case even though tracking shows its been delivered saying that he hasnt recieved it, and that either the postman nicked his parcel or it got delivered to someone else.
i print royal mail postage through paypal, so there is a record of me buying the postage for the parcel on paypal, however i do not have a postage reciept for this, and paypal are asking me to give this to them in the case.
what should i do?
will the postage label that i bought from paypal and printed off be enough? or does it have to be a postage receipt?
the tracking clearley shows it was delivered to buyers address.
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