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UK eBay & Paypal General discussions about eBay.co.uk Suspensions and Paypal.co.uk limited accounts. This forum is geared towards UK eBay & Paypal sellers.

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  #1  
Old 12-13-2018
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Default Temporarily suspended

Hi guys,

I tried to list an item and this came:

"It looks like there's a problem with this listing.

In order to keep eBay a safe and trustworthy environment, we regularly review marketplace activity. As part of our review, we've temporarily placed a selling hold on your account. This hold will prevent you from listing new items.

To remove the hold on your account, please contact a member of our customer service agents who will happy to assist.


We appreciate your cooperation in confirming your information as soon as possible and welcome you as a valued member. "





I don't know where it went wrong. I used a VPS a week ago and switched to IPBurger. Than I logged in with another IP(from another account) to the account that is temporarily suspended.

Any suggestions on the reason and on a way to pass "confirming of your information" ?

Last edited by tctctc; 12-13-2018 at 12:34 PM.
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  #2  
Old 12-13-2018
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Default Re: Temporarily suspended

The VPS probably had a bad IP so that flagged the account.
Then you switched IPs which probably raised another flag.
Switching all these IP can always lead to problems.
What was the item you listed? if it was a high risk item then you realy went out of your way to make this happen.
Luckily for you though this sounds like a regular hold that occurs many times when you list your first item. A quick call usually resolved this situation and they ask basic questions about the account and the item you sell. Do some research about that and just play it cool when you call in.
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  #3  
Old 12-14-2018
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Default Re: Temporarily suspended

Yeah it was a regular unbranded item.
Tooth picks sth like that
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Old 12-14-2018
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Default Re: Temporarily suspended

How quickly are you listing after account creation tctctc?
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Old 12-14-2018
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Default Re: Temporarily suspended

best it to call them and let them know issue they will ask id proof send it and work done buddy
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Old 12-14-2018
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Default Re: Temporarily suspended

Call them up ask them what the issue is it’s usually just confirming your detail. Call
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