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parcel stolen
 

what if the parcel has been deliverd and signed for by the delivery driver (unable to sign) is the proof of delivery signature, hermes tracking says deliverd there is a photo of the package in his property and gps location of the driver /package.
the buyer says its not there he will open a paypal case so who has to pay it was insured £100 and value £100 ,
but is he going to win the paypal case and i have to tow my ass off claiming for the money,

Thanks guys.

Re: parcel stolen
 

You technically have proof of delivery (the photo and geo location)

The case is with MyHermes since they don’t have a signature which I’m guessing is the service you paid for.

However rather get get in a mess fighting with the buyer I would try to keep them onside by saying you are going to chase it with MyHermes for them.

As long as you paid for the extra insurance you should be able to get money from them