problem putting up 1st listing

[casper555]

Hi, i took an ebay account from a friend last week. Then updated phone number and password then I am trying to put up 1st listing today (cheap non branded generic mobile phone case) and getting below message.

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Contact eBay Customer Service
We're available 24 hours a day, 7 days a week
Call us at 0800-358-6552 and mention security code 873693XXXXX. This isn't the same confirmation code to confirm your account.
If you use an IP Relay service, you can use the same number.
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I will be thankful if someone can let me know; why is this happening? has changing details triggered security review? what questions they will ask me on the phone and what is the best way around this?

I wait for your kind replies. Thanks in advance

[Bradd]

There probbaly picking up your using a different IP address

[LOMBOK]

Possibly changing the password and phone number then listing. Maybe you should have first done some browsing to build up cookies on your pc then changed the password. Done some more browsing then change the phone number. Rise and repeat. List item.

What about the paypal account? Is this from your friend too? Or have you attached one of your own?

[casper555]

I attached my own paypal account.

I called ebay and them opened my account. They asked some basic questions regarding the details which were in place before i took over. I answered them and account reinstated.