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-   -   eBay restricted, no email (https://www.aspkin.com/forums/uk-ebay-paypal/139222-ebay-restricted-no-email.html)

Dorin 09-30-2020 06:43 AM

eBay restricted, no email
 
my account has been restricted. all my listings are gone, i have not received any email or ebay message. It say only "no longer a registered user" when i click on my user.
i have had no cases, i only have late return almost 2%
it is a bit weird, has anybody experienced that ?
is anything that i should do before i call them ?

phaz0rz 09-30-2020 06:58 AM

Re: eBay restricted, no email
 
When accounts are NARU'd it's usually because they were doing something very bad. It's highly unlikely your account is recoverable.

rsot 09-30-2020 07:04 AM

Re: eBay restricted, no email
 
Risky item listings?

Dorin 09-30-2020 07:55 AM

Re: eBay restricted, no email
 
i haven't done anything wrong with it, i barelly sold 2 items in last month, and i haven't used it for 2 months before that. both items were send tracked. i also have 100% positive feedback.
i sell the same items for one year, samsung ssd used.

it was supposed to go managed payment on 21st sept week, but nothing happened, maybe is related...

off topic, i have seen an user NARU with 2mils feedback, account since 2002, i noticed that when i was trying to give him feedback, he is back now

Christianm 09-30-2020 08:09 AM

Re: eBay restricted, no email
 
Quote:

Originally Posted by Dorin (Post 1117328)
my account has been restricted. all my listings are gone, i have not received any email or ebay message. It say only "no longer a registered user" when i click on my user.
i have had no cases, i only have late return almost 2%
it is a bit weird, has anybody experienced that ?
is anything that i should do before i call them ?

It was due to go on MP were the documents Stealth documents?

Dorin 09-30-2020 08:40 AM

Re: eBay restricted, no email
 
stealth, but didn't have any issues with them. provided 1 month ago

Christianm 09-30-2020 08:45 AM

Re: eBay restricted, no email
 
You wouldnt of all mine passed before the activation they would of manually checked ID ive had 10 the same .

Dorin 09-30-2020 09:18 AM

Re: eBay restricted, no email
 
so u are saying that MP is the issue? why they didn't send a message about it?

Christianm 09-30-2020 10:14 AM

Re: eBay restricted, no email
 
They didnt on my 10 i noticed as had no sales! items were removed and no longer registered many others same issue.Why would they send message ! your gone they dont care.

Dorin 09-30-2020 10:23 AM

Re: eBay restricted, no email
 
any way around it ?

Jigsaw 09-30-2020 10:28 AM

Re: eBay restricted, no email
 
You are not the only one. I had one account suspended yesterday that was enrolled for MP and no email. Today, 2 more suspended, both enrolled for MP and no email for them also. Not looking good!

Christianm 09-30-2020 10:47 AM

Re: eBay restricted, no email
 
Assume documets all uploaded in august?

DENDEN76 09-30-2020 10:49 AM

Re: eBay restricted, no email
 
Theres a few threads about people saying they've successfully switched to mp with Stealth using their legit details. I believe ebay will start purging users a while after they've signed up just like usual

SaiJin 09-30-2020 11:37 AM

Re: eBay restricted, no email
 
Quote:

Originally Posted by Dorin (Post 1117328)
my account has been restricted. all my listings are gone, i have not received any email or ebay message. It say only "no longer a registered user" when i click on my user.
i have had no cases, i only have late return almost 2%
it is a bit weird, has anybody experienced that ?
is anything that i should do before i call them ?

That's like an amazon account deletion without warning.

Which means you did something really bad.

arshavin 09-30-2020 11:41 AM

Re: eBay restricted, no email
 
Quote:

Originally Posted by DENDEN76 (Post 1117400)
Theres a few threads about people saying they've successfully switched to mp with Stealth using their legit details. I believe ebay will start purging users a while after they've signed up just like usual

What do you mean?

arshavin 09-30-2020 11:42 AM

Re: eBay restricted, no email
 
OP i had my account suspended just like yours a couple of days ago and i too was about to be switched over to MP.

It will be MP related as others are now reporting this also.

Sucks man! :(

Dorin 09-30-2020 11:50 AM

Re: eBay restricted, no email
 
well, i'm glad i haven't done anything wrong.
maybe we can get around it soon

Dorin 10-01-2020 02:35 AM

Re: eBay restricted, no email
 
no, i have 2 genuine accounts that i sell, no issues

soldier 10-01-2020 03:03 AM

Re: eBay restricted, no email
 
hi, the same has happend to me, i registered for MP stealth docs and the account was today restricted no email no message.
contacted them and was told the account is restricted indefinitely for the safety of the ebay community and they cannot provide details as to why.
it is most definately related to MP as i sell toiletries and this cannot be the reason why

mmohsin18 10-01-2020 08:12 PM

Re: eBay restricted, no email
 
Hi
Same thing happened with me , my ebay suspended with no email and when I contacted ebay they say you are a risk to our community. Paypal also got limited and asking for supplier info and invoices and a strange question about ebay id if that is linked with me or not. I am still working on it to resolve the issues but not sure what will happen. My MP was about to start on 21st Sep but did not start and yesterday account suspended.
After reading all reply from users it looks like Ebay accepted the documents from everyone in the beginning but checked it thoroughly later before manage payment comes into action.

LloydB 10-02-2020 05:42 AM

Re: eBay restricted, no email
 
I have just had the same thing on one of my accounts. It was suppose to go over to MP on the 22nd of September but it didn't. Logged in this morning and all listing deleted, account suspended and no contact from Ebay. All stealth doc's uploaded for MP.......

LOMBOK 10-02-2020 05:44 AM

Re: eBay restricted, no email
 
Had one too. No email. Stealth docs uploaded and apparently accepted and waiting for the go live date. I can still access the account but it does say it's NARU'd. Shame as it was TRS too!

Each cancelled item says it is due to a policy breach. I assume it's to do with some further checking they are doing but can only think it is a credit check. I have a couple of legit accounts that have not even had the invite yet so can't check the credit report for any soft pull.

sugarlaces 10-02-2020 09:41 AM

Re: eBay restricted, no email
 
Quote:

Originally Posted by Dorin (Post 1117372)
i haven't done anything wrong with it, i barelly sold 2 items in last month, and i haven't used it for 2 months before that. both items were send tracked. i also have 100% positive feedback.
i sell the same items for one year, samsung ssd used.

it was supposed to go managed payment on 21st sept week, but nothing happened, maybe is related...

off topic, i have seen an user NARU with 2mils feedback, account since 2002, i noticed that when i was trying to give him feedback, he is back now

Were you invited to join Mp, or opted in yourself as you mention you sold 2 items in last month? As I thought they inviting and forcing the larger sellers on to it then deal with the small ones come 2021.

steve70000 10-03-2020 02:55 AM

Re: eBay restricted, no email
 
i hade one go last week 5 year old stelth account perfect standing in all ways all low priced item's all legit item's not a huge turnover prob 400 a month it was a buissness acc and submited docs for new payment all went ok then 3 month later ,listings all ended and not reg user no e-mail so i contacted them in chat they sent sent auo reply and it was no joy no appeal nothing ended chat and still no e-mails from them at all.

steve70000 10-04-2020 06:23 AM

Re: eBay restricted, no email
 
Quote:

Originally Posted by Pathos (Post 1117971)
Were you recieving Payouts from Managed Payments on that account or did it not get that far?

hi,no did not get that far ,did not give any bank info unless they get that from paypal not sure,,but my paypal is ok still up and running fine.

LOMBOK 10-04-2020 02:17 PM

Re: eBay restricted, no email
 
Quote:

Originally Posted by Pathos (Post 1117763)
Just remember to remove all your eBay authorisations in PayPal, because savvy buyers start claiming all sorts when accounts go NARU'd, and you want to stop eBay dipping in for your dollars, as you'll never be getting the account back so let them take a few quid loss!

First thing I did. Then emptied the balance into the saver attached.

bigdaz 10-09-2020 01:58 PM

Re: eBay restricted, no email
 
yes can confirm its due to start payments and bye bye account, no appeal allowed. Was one of the best ones as well :( Luckily my others survived the cull

Dorin 10-12-2020 02:25 AM

Re: eBay restricted, no email
 
my wife had an account on her maiden name. i submitted docs with her new name(we got married last year and she changed her surname), didn't work, then i fabricated the statement with her new surname and submitted, no issues with MP
so they know the accounts that are stealth and genuine

rsot 10-12-2020 04:51 AM

Re: eBay restricted, no email
 
Quote:

Originally Posted by Dorin (Post 1119545)
my wife had an account on her maiden name. i submitted docs with her new name(we got married last year and she changed her surname), didn't work, then i fabricated the statement with her new surname and submitted, no issues with MP
so they know the accounts that are stealth and genuine

Nice experience :)

Dorin 12-01-2020 09:08 AM

Re: eBay restricted, no email
 
can i make another eBay acc as paypal is still ok, or do i need to start fresh ?

ebabe 12-01-2020 11:35 AM

Re: eBay restricted, no email
 
Quote:

Originally Posted by Dorin (Post 1128455)
can i make another eBay acc as paypal is still ok, or do i need to start fresh ?

I have been thinking the same thing, have to create new ebay account, PP is fine. My plan is to make dormont my current PP account that was attached to my now banned ebay account. Make a new PP account and attached that to the new ebay account, I think linking new ebay with a PP account that was attached to a banned ebay account is risky

Dorin 12-01-2020 03:51 PM

Re: eBay restricted, no email
 
Quote:

Originally Posted by ebabe (Post 1128467)
I have been thinking the same thing, have to create new ebay account, PP is fine. My plan is to make dormont my current PP account that was attached to my now banned ebay account. Make a new PP account and attached that to the new ebay account, I think linking new ebay with a PP account that was attached to a banned ebay account is risky

it wasn't banned, just went naru as probably failed MP docs


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