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UK eBay & Paypal General discussions about eBay.co.uk Suspensions and Paypal.co.uk limited accounts. This forum is geared towards UK eBay & Paypal sellers.

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  #1  
Old 04-21-2022
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Default ebay hold the payment,how to get it

Your account has been sent for a manual review to determine if your funds can be released. After this review, it was determined that the inability to verify your information poses too great a risk to the eBay community. Due to these concerns, any funds not already paid out will be retained by eBay as required by law. If you consider we have not resolved your complaint to your satisfaction, you may contact the Commission de Surveillance du Secteur Financier, 283 route d’Arlon, 1150 Luxembourg, which is the competent authority to receive out-of-court complaints by customers of payment service providers authorised in Luxembourg.
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Old 04-21-2022
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Default Re: ebay hold the payment,how to get it

Quote:
Originally Posted by crazybin View Post
Your account has been sent for a manual review to determine if your funds can be released. After this review, it was determined that the inability to verify your information poses too great a risk to the eBay community. Due to these concerns, any funds not already paid out will be retained by eBay as required by law. If you consider we have not resolved your complaint to your satisfaction, you may contact the Commission de Surveillance du Secteur Financier, 283 route d’Arlon, 1150 Luxembourg, which is the competent authority to receive out-of-court complaints by customers of payment service providers authorised in Luxembourg.
Were documents provided legit, and was the item sold good?
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Old 04-21-2022
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Default Re: ebay hold the payment,how to get it

Sounds like you have exhausted the appeal process OP - as muzzie asked, details?
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Old 04-21-2022
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Default Re: ebay hold the payment,how to get it

There's only one way you now stand a chance of seeing any monies and that is to do as they've instructed.

IMO they know you're acting fraudulently and know you won't. Amazon have been at it for years, now ebay are on MP they're now doing it.
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Old 04-24-2022
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Default Re: ebay hold the payment,how to get it

Unfortunately if you were using false information you legally do not own the money
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Old 04-24-2022
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Default Re: ebay hold the payment,how to get it

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Originally Posted by jdbutler331 View Post
Unfortunately if you were using false information you legally do not own the money
Debatable but that use of the word legally is the ironic part
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