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How do i issue my own return label as a business seller?
 

So i googled this already and followed the step to stop ebay automatically issuing a return label. Well I just had my first return request, and it wasn't automatic, but when i manually went through it, it didn't give me the option to provide my own return label either, instead just asked me to confirm to accept, then confirm address, then ebay issued the label. Can anyone advise how to set the setting so that i can manually issue return labels?

Re: How do i issue my own return label as a business seller?
 

What some sellers do is to ask the buyer not to open a case with Ebay ,then send him a return label with a different return address.
Or just close the case,let him keep the item .

Re: How do i issue my own return label as a business seller?
 

You need to use the option to add your own RMA number, this then stops the automatic label giving and allows you to make manual intervention if done within 48 hours.

Then, when you accept a return it allows you to upload your own label or choose an eBay label.

Theres no issue using eBay labels, just change your return address to the one you want to use. Theres no conflict, been doing that for ten years!

Re: How do i issue my own return label as a business seller?
 

This is bad practice for eBay UK. That geta reported a few times and your account will be toast.

No point closing the case and allowing a keep in standard return cases, this would be a silly business strategy and as soon as people get to know this is what you do, you'll be giving free stuff away to all and sundry.

Yet again Agent on a different planet!=}-

Re: How do i issue my own return label as a business seller?
 

You xxxxx,I am just reporting what some sellers do,did I say I did ?
I have less than ten returns in all my years of selling online.

Re: How do i issue my own return label as a business seller?
 

-------------------------------
The reason why some sellers decide to close the case and let the buyer keeps the item is because he is arbitraging,he does not want Ebay to know the item comes from AMZN and will be returned back to AMZN,also it would be a black mark for his AMZN account.
Some sellers do ask him to delay open a case so he can give him an AMZN return label,the key is asking the buyer not to open a case. but wait for him to send him an AMZN return label.
It all depends on how valuable is the item,if it is just a few dollars,some sellers would just let him keep the item and book a loss.

Re: How do i issue my own return label as a business seller?
 

1st statement is kind of shady as a recommendation.
2nd statement does work.

Re: How do i issue my own return label as a business seller?
 

Dosent matter who you are reporting, if its bad advice for the UK platform, its bad advice.

The US does not have similar return laws as Europe/UK does.

Re: How do i issue my own return label as a business seller?
 

What has Amazon got to do with anything?

You're literally hijacking another UK thread with rubbish.

Re: How do i issue my own return label as a business seller?
 

Enable Return Merchandise Authorization (RMA) on returns so then you have the option to manually give a RMA code (but you don't need too) and it will allow you to send a returns label manually to your customer. I've been doing this when I was true stealth before managed payments so that customers didn't send anything back to a phantom address. That's in the past though. These days i'm using my real details so it's pointless.

Re: How do i issue my own return label as a business seller?
 

Plenty of Ebay/AMZN arbitragers on Ebay.
Is 'RUBBISH' an English word?

Re: How do i issue my own return label as a business seller?
 

You own this forum?

Re: How do i issue my own return label as a business seller?
 

Completely irrelevant as no one has said they are dropshipping.

The language you speak, albeit a b astardised version of it, is English, so you should know if it is an English word or not no?

Re: How do i issue my own return label as a business seller?
 

No, but I own you on a daily basis :)

Re: How do i issue my own return label as a business seller?
 

Morning chuckles :lol: - the derailing of the thread - and hijacking...

Re: How do i issue my own return label as a business seller?
 

He acts as if he owns the forum!!!!!!

Re: How do i issue my own return label as a business seller?
 

It's Agents only use on this forum :)

Re: How do i issue my own return label as a business seller?
 

Ideally you should deal with any problems before a buy opens a return request, buy buyers are idiots and don't always contact you first.

As other have said you need to turn on Return Merchandise Authorization to give you time to decide how to handle the return.

How you can handle it depends on the reason for the return and who is responsible for the return postage costs,

If the buyer is responsible for the return postage costs (eg. they changed their mind) you can either refund with out getting the item back or give them a address to send it to, you will NOT get a option to upload you own label in this instance. A lot of buyers will not bother returning the item anyway in this case.

If the seller is responsible for the return postage costs(eg. the item is damaged, doesn't work or you sent the wrong item) you can either refund with out getting the item back, give them a address to send it to and ebay will provide a label, or upload your own courier/postage label.

For low value items its unlikely to be worth getting the item back so you can just refund them without requiring the item back.

If you want to make the buyer return the item you can either have them return it to you (or an address you control), send it a fulfilment centre that will handle the return for you and either dispose of it or resell it, or send it to a 'blackhole' address where it will be conveniently lost.


Unless your selling clothing, ⊗⊗⊗⊗ or low quality products returns are rare as a percentage of sales.

Re: How do i issue my own return label as a business seller?
 

Please explain this to BeachedHead.
His head is buried in xxxx.
------
You said-Ideally you should deal with any problems before a buy opens a return request, buy buyers are idiots and don't always contact you first.
NO
Buyers who request return are NEVER IDIOT,they know how to play the return game,INAD is a way of making you pay for return-
-They need a part so they strip it from your item and cry it does not work
-They play a game of EBAY RENTAL,wear it,use it ,then file INAD.
-They found a cheaper price somewhere.
-They just cant afford it,like they just lost their job,or their spouse is very sick.
-

Re: How do i issue my own return label as a business seller?
 

They are smart in the same way as you are smart, why are you posting in a thread about UK returns when you clearly have no clue about UK consumer law or ebay policies?

Re: How do i issue my own return label as a business seller?
 

How do you know I DO NOT KNOW?
It is obvious some of you UK sellers do not know enough ,else you would not be asking questions here!

Re: How do i issue my own return label as a business seller?
 

But you are letting him get to you personally...:shocked:

Re: How do i issue my own return label as a business seller?
 

whether it is UK consumer law or US consumer law or KENYA consumer law,EBay rules trump such law as you agree to sell in a flea market,no one except you and the buyer knows the truth,not ebay,not the carrier,not the government consumer advocate.
Also we are all individuals selling in a flea market (someone called us weekend warriors!),we have no retail credentials, it is not like I am Walmart and you are Harrods .
Ebay wants to be fair,return the item so you can sell again and buyer gets a refund.
what do you expect EBAY to do>You know and I know consumer law tends to protect the buyer,not the seller.
Why am I posting on UK thread?Is there a law or Askpin rule which said I am not allowed to do so,there is one UK lady who posts on US threads,we do not mind,in fact it is refreshing to read her comments.
If you do not like to read mine,just ignore my post.

Re: How do i issue my own return label as a business seller?
 

Oh dear, chatting irrelevant nonsense yet again.

Re: How do i issue my own return label as a business seller?
 

More narcissistic ranting akin to Donald Trump =}

It's a shame you destroy peoples threads, but that's on you, no one else.

Re: How do i issue my own return label as a business seller?
 

Arrant nonsense as usual. eBay rules do not trump UK consumer laws, which go far further than any eBay policies regarding returns and consumer protection.

Nobody would object to you posting in threads if you had the slightest clue what you're talking about.

Re: How do i issue my own return label as a business seller?
 

Debatable statement...

Re: How do i issue my own return label as a business seller?
 

If you have time and money to challenge Ebay rules in a court,more power to you,ignorance,deceit and arrogance are not tolerated in the court,not to mention selling knockoff,⊗⊗⊗⊗,countefeit,garbages,vaporware !

Re: How do i issue my own return label as a business seller?
 

Was that mentioned as being sold? Missed that if so...

Re: How do i issue my own return label as a business seller?
 

what do you think?

Re: How do i issue my own return label as a business seller?
 

I don't automatically assume ppl are selling those things - there are legitimate business sellers on this forum...some even with patented products etc

Re: How do i issue my own return label as a business seller?
 

You have to be the most pointless person on the planet, or at least on this forum anyway. You not got friends or family?

Re: How do i issue my own return label as a business seller?
 

spend more time selling instead of talking nonsense on this forum them

Re: How do i issue my own return label as a business seller?
 

Ahhh i think you have just hit the nail on the head. They're returning it for changing their mind. I've not had a return since going business seller so this was never an option when private. I guess this is the reason for it. Thanks for pointing it out:thumb:

Re: How do i issue my own return label as a business seller?
 

You clearly have a problem comprehending English. Why would I challenge eBay rules on returns? As I stated, they're not important - it's the Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015 which matter and give the buyer more rights than eBay allows.

I guess you've lost a fair few cases then

Re: How do i issue my own return label as a business seller?
 

You sure about that?, Trump seems to have done ok being that way in an American Court.

Re: How do i issue my own return label as a business seller?
 

Doesn't work for non US citizen as a personal method of purchase

Re: How do i issue my own return label as a business seller?
 

But you are not Trump.

Re: How do i issue my own return label as a business seller?
 

Imagine that!

(your statement didn't exclude certain people or situations, it was a sweeping generalisation)

Re: How do i issue my own return label as a business seller?
 

Agent with the derailing - have to scroll up to figure out the topic :lol: