Quote:
Originally Posted by TheyGotMeToo
(Post 118217)
Its not the feed back score...its the DSR score to be concerned about for your situation.
__________________________________________________ ____________
PayPal will not hold payments for eBay items if you meet the following criteria:
* You have been an eBay member for more than 6 months, and
* Your total Feedback score is greater than 100, and
* Fewer than 5% of your transactions result in dissatisfied buyers*
OR
* Your average DSR is greater than 4.5, and
* Your have received more than 20 DSRs in the last 12 months |
Well my DSR is over 20 so it should not be a problem now. But the payments are still coming in on hold.
Also I stated this to paypal about the over 20 DSR Rating and this is what they said:
I have checked the account and I believe you are pertaining to the
transaction that is placed on hold amounting to £20.99 GBP. Please be
advised that before a hold is placed we review many factors including
transaction activity, business type, past customer disputes and overall
customer satisfaction. Here are some common reasons for holding payments:
• You have been an eBay and PayPal member for less than 6 months, and, have
limited selling activity.
• You have an eBay feedback score of less than 100 and do not have a record
of good performance
• You have a Buyer dissatisfaction percentage of 5% or greater than 5%
• You have an average Detailed Seller Rating (DSR) of less than 4.5
• You have received fewer than 20 Detailed Seller Ratings in the last 12
months
• You have a high rate of customer disputes
• You’re selling in a high risk category or industry such as, but not
limited to, tickets, travel, gift certificates, computers, consumer
electronics, or cell phones
• You have a spike in selling activities or begin selling in a category
without an established history
It shows here that you have just signed up for a PayPal account last 14th
of December 2009. That is the reason as to why your payments are being
placed on hold.
Your funds will be released when one of the following occurs:
• The buyer leaves you positive feedback
• 21 days pass without a dispute, claim, chargeback, or reversal filed on
the transaction