Yeah, i am interested in hearing from those that have successfully gone past this limitation barrier.
My case may not be peculiar. Perhaps others can shed some advise or assistance.
I am UK based ebayer for 5 years. Doing well and ok.
My housemate opened an ebay account about 12months ago with his own details. As we lived together, we most times assist each and we share same pc.
We obviously have separate paypal account all verified.
Take note - my friend's details are completely different from mine with the exception of same address at one point.
My friend moved out few months ago but we still kept in touch.
Cos of our bond, he would assist me deal with me account when i am on hols and vice versa.
Problem now is that friend has run into serious difficulty. Was stung by a supplier he used and he can't get refund. Item was dropship item, hence ebay customer has paid him. He cannot refund from his own pocket; hence 3 buyers put in claim, totalling 2K.
Paypal is obviously not happy cos they had to pay out and his account his negative.
They proceed to limit his account and ebay does same as well.
4 days after this, i get an email from paypal saying my own paypal account has been limited. It states provide ID, POR etc. No probs with this as i can easily do this. However one their request shocked me. It said, i should resolve complaints and negative balance with an associated account and goes on to provide email account address for this account.
I was confused and called paypal. After 2 million years on hold, a lady said 'yes, this other account (friends account) is associated with mine cos it's got same computer ID. I argued and was told paypal systems can't lie and that we shared same address, same computer etc hence it is owned by same person.
I explained the relationship and stated my friend had moved out etc but they weren't having it.
Called ebay and was told - tell your friend to resolve his account and your limitation would be removed.
I am still in a state of shock. How can they expect me to force or control my friend to restore his account. They state he still lives with me. Let's assume this is correct, does that make me liable for his actions?
My friend has sent them a message stating clearly that he is the person solely responsible for his account and that it shouldn't be discussed or divulged to me or anyone else.
Surely, on the strength of the letter, shouldn't they let my restriction off. It seems they want their money restored back in my friend;s account and they feel if they hound me, i would chase him to pay back. But the sad truth is he hasnt got the money.
Pls where does all this leave me. What are my options. Pls assist and advise.
BTW - i have read online how a wife was treated a similar as i have just experienced cos her husband sharing same address owed paypal money. Surely this approach can't be right.
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