Paypal and faxing

[Hambissimo]

Hi guys. I've faxed paypal some docs' they requested (twice) and nothing seems to come of it. I'd rather not call them if I don't have to. Does anyone have any advice?

[oompaloompa]

how long has it been?

[Hambissimo]

Thanks for reply.

First was two weeks ago second last thursday.

[cardfelon]

I would give them a call at this point. If your account is limited and you are trying to get it reinstated then at this point what do you have to lose. Just make sure you are ready when you call with all of the account details and remember to be polite to the person you speak with.

[oompaloompa]

Ive had these before, you call them and they are like send it in again, and you dont hear from them, and others get reinstated within a week..i swear they pick and choose and ignore a proportion....

how did you fax it, online faxer or normal fax..?

[Hambissimo]

Normal fax! I phoned them in the end and they said they hadn't received anything (as yet) and that I should just upload it. Was advised against doing that though?

[zjnkzjen]

hehe .... I faxed and faxed and called ... I got 2 answers from them:

1)Do not Call again or we do NOT help you get reinstated
2)You MIGHT get Reinstated.... but you MIGHT! I am not tellign you that you are going to!

Best Customer service of the year! PP