Ebay restricted - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > International eBay & Paypal Discussions > UK eBay & Paypal

UK eBay & Paypal General discussions about eBay.co.uk Suspensions and Paypal.co.uk limited accounts. This forum is geared towards UK eBay & Paypal sellers.

Reply
 
Thread Tools
  #1  
Old 02-11-2012
Junior Member
 
Join Date: Jun 2011
Posts: 7
Thanks: 3
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 71%
iTrader: (0)
Red face Ebay restricted

Hi my Stealth eBay Account has just been restricted due to low dsr ratings (had some really hard to please buyers). I haven't had an email saying its suspended just that I won't be able to list any more items. I have done all they have asked and resolved everything with the buyers, should I just close the book on this account??
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 02-11-2012
SUVE's Avatar
Executive [VIP]
 
Join Date: Jul 2011
Posts: 1,242
Thanks: 567
Thanked 248 Times in 201 Posts
Activity: 0%
Longevity: 71%
iTrader: (0)
Default

Quote:
should I just close the book on this account??
No, I would not close this, leave this alone for now. I would get up & running with another stealth account.

It would be useful if you could post the email from EB with regards to this as this does not sound indefinite.

__________________
It's an ill wind that blows no good.
Reply With Quote
The Following User Says Thank You to SUVE For This Useful Post:
faithandnoah09 (02-14-2012)
  #3  
Old 02-11-2012
vany's Avatar
Banned
 
Join Date: Dec 2011
Posts: 408
Thanks: 17
Thanked 44 Times in 31 Posts
Activity: 0%
Longevity: 68%
iTrader: (7)
Send a message via Yahoo to vany Send a message via Skype™ to vany
Default

go ahead and have another stealth while trying to figure out what happened to this one, so you can avoid it. What was the actual note you got from eb?
Reply With Quote
The Following User Says Thank You to vany For This Useful Post:
faithandnoah09 (02-14-2012)
  #4  
Old 02-13-2012
Junior Member
 
Join Date: Feb 2012
Posts: 69
Thanks: 5
Thanked 6 Times in 6 Posts
Activity: 0%
Longevity: 67%
iTrader: (0)
Default

Ring or go on live chat and ask them if you get out of below standard can the restriction be lifted.

They sometimes give a time period for you to solve it, but depends how long it's been going on.

Did you receive neg feedback with the low dsr's?
Reply With Quote
The Following User Says Thank You to soopadudette For This Useful Post:
faithandnoah09 (02-14-2012)
  #5  
Old 02-14-2012
Junior Member
Threadstarter  
 
Join Date: Jun 2011
Posts: 7
Thanks: 3
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 71%
iTrader: (0)
Default

Dear MrsEd

Unfortunately, because your seller performance is below standard under the eBay.co.uk seller performance standards programme, your selling account has been restricted. If you had any active listings before your restriction, they have been removed and your selling fees will be credited. If you recently sold an item, you'll find it in the Sold section of My eBay.

You can still get your messages in My eBay, and of course, complete any outstanding transactions with your buyers, but you won't be able to list any more items. This action doesn't affect your buying account.

Please complete any outstanding transactions with this account.
This is the email I got although I haven't listed any items since december.
What is the best way to go about asking about being given a chance to improve my dsr??
Could I use a savings account for a new stealth account??
Reply With Quote
  #6  
Old 02-14-2012
Senior Member
 
Join Date: Jan 2012
Posts: 225
Thanks: 9
Thanked 45 Times in 36 Posts
Activity: 0%
Longevity: 67%
iTrader: (0)
Default

Please tell me that is not your ebay username at the top of that post
Reply With Quote
  #7  
Old 02-14-2012
Junior Member
 
Join Date: Feb 2012
Posts: 69
Thanks: 5
Thanked 6 Times in 6 Posts
Activity: 0%
Longevity: 67%
iTrader: (0)
Default

With a rating of 73.7% I don't fancy your chances of getting the restriction lifted to be honest.
Reply With Quote
  #8  
Old 02-14-2012
Senior Member
 
Join Date: Jan 2012
Posts: 225
Thanks: 9
Thanked 45 Times in 36 Posts
Activity: 0%
Longevity: 67%
iTrader: (0)
Default

lol 73.7% is the lowest ive ever seen. i havnt checked the username just incase its EB trying to see who is on this forum by looking up who has checked out her account.

Paranoid i know
Reply With Quote
  #9  
Old 02-14-2012
Junior Member
 
Join Date: Feb 2012
Posts: 69
Thanks: 5
Thanked 6 Times in 6 Posts
Activity: 0%
Longevity: 67%
iTrader: (0)
Default

lol now you've made me paranoid!!
Reply With Quote
  #10  
Old 02-14-2012
Senior Member
 
Join Date: Jan 2012
Posts: 225
Thanks: 9
Thanked 45 Times in 36 Posts
Activity: 0%
Longevity: 67%
iTrader: (0)
Default

Quote:
Originally Posted by Soopamuddle View Post
lol now you've made me paranoid!!
Well let me know if your account goes down lol
Reply With Quote
  #11  
Old 02-15-2012
GreenBean's Avatar
Executive [VIP]
 
Join Date: Sep 2007
Posts: 42,340
Thanks: 5,608
Thanked 9,132 Times in 7,105 Posts
Activity: 44%
Longevity: 96%
iTrader: (6)
Default

Quote:
Originally Posted by faithandnoah09 View Post
Hi my Stealth eBay Account has just been restricted due to low dsr ratings (had some really hard to please buyers). I haven't had an email saying its suspended just that I won't be able to list any more items. I have done all they have asked and resolved everything with the buyers, should I just close the book on this account??
Leave the account.

Buy from it.

Never close an account of your own account.

NEVER put your personal info in open forum
__________________
REAP WHAT YOU SOW. LIFE IS SO NOT FAIR.
Reply With Quote
  #12  
Old 02-15-2012
degsey69's Avatar
Senior Member
 
Join Date: Sep 2010
Posts: 799
Thanks: 38
Thanked 233 Times in 179 Posts
Activity: 6%
Longevity: 76%
iTrader: (0)
Default

It amazes me how people moan and groan about having their accounts suspended from ebay for low dsr's and 73.7% rating is pretty bad.

Learn from this experience do another account and when the customers say jump you just answer 'how high' because its these people who are judging the sellers not ebay, whether its fair or not is another matter, that's the way it is.

If you have a client problem, call them immediately, their phone number and address is visible for 90 days, I always print out the invoices for my records so I will always ave a copy.
Reply With Quote
  #13  
Old 02-16-2012
Junior Member
 
Join Date: Feb 2012
Posts: 69
Thanks: 5
Thanked 6 Times in 6 Posts
Activity: 0%
Longevity: 67%
iTrader: (0)
Default

Quote:
Originally Posted by faithandnoah09 View Post
(had some really hard to please buyers)
The feedback was for items not received, not really hard to please buyers. It's no wonder if that many people didn't get their orders. I would say you have no chance of getting the restriction lifted on this.

If there were item not received cases opened and these were closed in your favour then if you speak nicely to eb they will normally remove the neg feedback if they state item not received, but the case was closed in your favour.

However, just because it may be removed from your public profile and your seller dashboard it will still show as marks behind the scenes with eb, and they will still take into account that you didn't resolve the problems before the buyers felt they had to open cases and leave feedback first.
Reply With Quote
  #14  
Old 02-16-2012
SUVE's Avatar
Executive [VIP]
 
Join Date: Jul 2011
Posts: 1,242
Thanks: 567
Thanked 248 Times in 201 Posts
Activity: 0%
Longevity: 71%
iTrader: (0)
Default

faithandnoah09, was there any real reason for the non delivery of items paid for by your unhappy buyers & for the subsequent non communications by yourself to your buyers with regards to their purchases ???

The cause of your EB troubles was the Non Item delivery & non communications from you to your buyers who had a genuine & legitimate issue in not receiving their items.

The end effect resulted in Low DSR ratings & 6 x negative consecutive feedbacks & suspension of seller privileges on your EB A/C.This context unsurprisingly would have merited & warranted such an adverse response from EB to you.

__________________
It's an ill wind that blows no good.
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
My ebay is restricted why please help arahul eBay Suspensions 17 12-17-2011 10:59 PM
Restricted Ebay account Obnoxio UK eBay Suspensions 10 12-15-2011 08:19 AM
Ebay Account restricted jes436 UK eBay & Paypal 2 08-21-2011 11:33 AM
Ebay Restricted Account tiredofebay123 eBay Suspensions 11 08-30-2009 01:42 AM
Help! eBay restricted for 7 days. bork_bork eBay Suspensions 17 08-13-2008 09:21 PM


Aspkin Group

All times are GMT -5. The time now is 02:25 PM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2022, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58