It Happened Again

j4ck100 · #1 03-06-2013

So I just logged into a 5 day old ebay account to be greeted with :

MC081 Your account has been suspended because recent account activity has raised serious concerns. We've taken this precaution to protect our members and the eBay community.

Not a bleeding clue as to how this happened. Feel like I want to cry.

Same first+last name, new ebayID, new address, new number, new bank, new VCC, new DOB. 1 Listing.

Linked Paypal is still fine.

last3379 · #2 03-06-2013

Ebay are picky on what you list as your first auction on a new account.. Maybe it is your item?

j4ck100 · #3 03-06-2013

Used LCD Screen inverter, <£10 value ? I'll chat to them in the morning. Just feeling so confused/frustrated/helpless at the minute.

GreenBean · #4 03-06-2013

Jack,

Sorry to read this.

Define these two points please:

same first and last name and item listed.

Let's get look at this closely

Bunneh · #5 03-06-2013

I agree with GreenBean
and possibly stay away from computer components to start with.

j4ck100 · #6 03-06-2013

Thanks for the help people,

I used my real First Name and Last Name on the account so that it matches the paypal account/ bank account etc. I was under assumption that they can't "get" you for just having the same name as a previous account.

I listed a single item, auction, starting 99p, 1.99 postage, and it was an LCD Screen inverter pulled from my laptop I repaired the other day (new screen didn't require this fully working part).

Emails:

18 February 2013 16:55
subject: Welcome to eBay!

5 March 2013 00:24
subject: Your eBay listing is confirmed: Compaq Presario CQ61 HP G61 Laptop LCD Screen Inverter 15.6" UK

5 March 2013 05:07
subject: MC067 NOTICE: eBay Listing(s) Cancelled

5 March 2013 05:07
subject: MC081 Your eBay account has been suspended -

Does this lead me to believe that it was something in the listing they didn't like as the suspension happened same day as the listing ?

Greenbean can you dechiper the suspension code MC081 ? In some research I've been looking at sometimes people get asked for ID then get their accounts back but I haven't had anything of the sort, just been told in an email if I want to appeal i can contact customer services. Is there any chance of getting this one back ? I had a real good feeling about it and was ultra careful with IP's / Cookies etc.

Best Regards for everyones help

Jack

slim jim · #7 03-06-2013

im not too sure why you'd want to work that hard to get back an account where you haven't even made a sale yet. you've already flagged the account, why not start from scratch?

j4ck100 · #8 03-06-2013

Because it was an actual genuine address and I need to know what went wrong so I don't make the same mistake twice. And if I do a new one I'm going to need a new bank, VCC, Address, Phone number, email etc.

Bunneh · #9 03-06-2013

Have you had a previous suspended PayPal account with the same details on?

last3379 · #10 03-06-2013

On your next account don't list any name brand in your title until you have some feedback.

j4ck100 · #11 03-06-2013

Quote:

Originally Posted by Bunneh

Have you had a previous suspended PayPal account with the same details on?

Only First + Last Name

j4ck100 · #12 03-06-2013

Quote:

Originally Posted by last3379

On your next account don't list any name brand in your title until you have some feedback.

Can't imagine that was the only thing banning the account ?

Bunneh · #13 03-06-2013

Quote:

Originally Posted by j4ck100

Only First + Last Name

Sorry I meant have you had an eBay account that was in your first and last name that was shut down, before this one?

j4ck100 · #14 03-06-2013

Quote:

Originally Posted by Bunneh

Sorry I meant have you had an eBay account that was in your first and last name that was shut down, before this one?

Yes but was under impression that's okay as not detailed enough to ensure you are the person, and address is 200 miles away.

Bunneh · #15 03-06-2013

Quote:

Originally Posted by j4ck100

Yes but was under impression that's okay as not detailed enough to ensure you are the person, and address is 200 miles away.

eBay any PayPal are basically the same person.
So every eBay and PayPal account that you attach together become linked.

So if you are suspended on eBay and chose to use the same PayPal account on a new eBay account, they will still link and trace back to you, even if you are trading as John Doe.

That's why when an account is suspended you should always start fresh.

j4ck100 · #16 03-06-2013

Thanks for your help but I don't think you quite understand where I'm coming from. Both the eBay and PayPal accounts are brand new, the only thing linking them back to old accounts is the first and last names, but your no telling me that if a certain John smith gets banned from eBay and a new eBay customer comes along called John smith, he won't get banned for a prospective link will he? Exactly the same situation here.

Thanks

Batman · #17 03-06-2013

You made every single thing new apart from the name ? cmon man you done so much you got of gone that 1 step ahead and just changed the name too to stay fully stealth. maybe thats what you got caught on

slim jim · #18 03-06-2013

they definitely did not get caught by the same name unless it's some unique name which is rare. they must be doing something that is linking the accounts. these things don't happen magically.

j4ck100 · #19 03-06-2013

^ Exactly my point. Unless it is a random ban, do these even occur?

I used the same listing template as I used to on an old account but didn't think this would matter. I will see if I can get anything out of them in the meantime.

Thanks

Sandy D · #20 03-06-2013

This is considered a high risk item and ebay is stepping up the new accounts that list high risk items out of the gate.

Do not list any high risk, electronics, cell phone etc on a new account.

It will not last long anymore.

hazy · #21 03-06-2013

I bet they would have let him stay if they saw he was a buyer an not a seller. My buyer account has some much info linked to suspended accounts yet I get away with murder.

rsot · #22 03-07-2013

Quote:

Originally Posted by j4ck100

So I just logged into a 5 day old ebay account to be greeted with :

MC081 Your account has been suspended because recent account activity has raised serious concerns. We've taken this precaution to protect our members and the eBay community.

Not a bleeding clue as to how this happened. Feel like I want to cry.

Same first+last name, new ebayID, new address, new number, new bank, new VCC, new DOB. 1 Listing.

Linked Paypal is still fine.

So what was the activity? Category of listing?