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Being shafted by ebay Seller
 

I bought an item from an eBay seller and collected it in person and paid cash (it was only £1) - The Unpaid Item Assistant has now opened a case against me - what is the best way around it please (it is asking for the £1 plus £14 postage).

Re: Being shafted by ebay Seller
 

If you already have the item, let them issue an unpaid item strike against you.

So long as you don't do it a lot, nothing will happen to you.

Re: Being shafted by ebay Seller
 

Thing is, the case details say Case Opened By Unpaid Item Assistant.

I would like to know if it has been opened by an ebay bot OR the seller has opened it ?

Re: Being shafted by ebay Seller
 

Some sellers program their listings this way.

Why the curiousity?

:spy:

Re: Being shafted by ebay Seller
 

Best way to find out is to ask the seller...

Re: Being shafted by ebay Seller
 

Simply because the seller went out of their way to be awkward and didn't want to sell it to me for the price I won it at.

However, the case has just been closed so I guess the seller must have closed it.

The email says :

Thanks for your payment. The unpaid item case for (item name) has been closed, and an unpaid item won't be recorded on your account.

Re: Being shafted by ebay Seller
 

Theres an ebay bot which can be switched on and ebay prefer sellers to do this but i prefer to do this manually for the very reason that you have encountered! Just email the seller but looks like they have already jumped on the case for you.

Re: Being shafted by ebay Seller
 

How petty. Avoid that seller again.

Re: Being shafted by ebay Seller
 

seller needs to learn you win some you lose some ive had people come to my door to collect items they won for 1p when i was counting on the postage making me a slight bit of profit ( i know i shouldnt have been ) i just took it on the chin lol really bad taste opening a case over it

Re: Being shafted by ebay Seller
 

I have found that if you use the seller manager, this feature is automatic. I had it go off twice recently, but both times it was because the buyer hadn't actually paid. I got payments from both right afterwards. However, in the past I have cancelled them as we resolved via invoice and just messaged the buyer about the confusion.

It's automatic so I don't think it was the sellers intention by any means, especially when he quickly closed the case.