Re: eBay no longer remove negative feedback caused by their system.
Sorry guys , was away for the weekend.
When you used to get a negative feedback which was caused by the buyer not following the promotion i.e.
Buy 2 get 1 free (add 3 to cart to qualify)
Only adds 2, receives 2 and first contact with a seller is negative feedback
Neg-Buy 2 get 3 free is not true. they only send 2. (and so on)
Under eBay "defect Removal Policy" Defect removal policy
The defect was the direct result of an eBay site issue or an eBay programme error.
They used to remove it.
But policy New safeguards for protecting your feedback
No longer has this.
However , both policies are currently active on their page?
Just be careful how you voice your offers from now on.
Will be changing buy 2 get 1 to buy 3 get 33% off
Which is same thing , but some what sound less enticing for our customers
Last edited by storas; 03-15-2015 at 09:34 AM.
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