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Question about reduced selling limit/below standard account.
 

Selling limit reduced to 10/1700 from 100/3500. My account is due to go back to above standard on the next review, do will my limits increase back automatically or will I have to request? If do should I call or click request higher allowance? Thanx.

Re: Question about reduced selling limit/below standard account.
 

call I think. Just had this happen to mine, gone back above standard a couple of weeks ago but still won't let me click the 'request higher limits' button either

Re: Question about reduced selling limit/below standard account.
 

They will almost certainly not increase automatically.

You can call them to ask but not recommended. Create new stealths and get selling on there too. Going below standard is really harmful to accounts, try your hardest to keep them atleast above standard.

Re: Question about reduced selling limit/below standard account.
 

Or stop offering sub standard goods or services or whatever it is you are doing to get limits reduced.
You must be getting bad feedback or ratings to have limits reduced

Re: Question about reduced selling limit/below standard account.
 

Pathetic and completely unhelpful response.

It only takes very few scammers and bad customers to bring an account below standard. It can these days, have NO reflection on the seller at all. I have one account just about to come out of top rated because of scammers, and it has over 600 sales and 99.9 percent positive feedback.

Remember, everyone knows eBay is 3bay, and a certain amount use it to ensure they get goods for free. If you sell in a catagory that attracts low lifes, then this will happen.

Re: Question about reduced selling limit/below standard account.
 

Limits will in time increase again by themselves, but it could take months.

You need to work out what caused the limits to be reduced and work out how to cut that out to ensure it does not happen again

Re: Question about reduced selling limit/below standard account.
 

I agree 100%

Re: Question about reduced selling limit/below standard account.
 

If the truth is pathetic then so be it. Or do you really expect us to believe that all your negative comments come from "scammers"? And that you're blameless?

Not unhelpful at all. I've been on ebay for 13 years and never even been close to having limits reduced.

I would be interested to know about which categories attract low lifes.
And in the many thousands of transactions I've done I've been ripped off once by a Norwegian , causing me to stop selling internationally and only once by a career scammer .
It was a bit easier a few years ago to keep track of the activities of your buyers and I was able to discover that the guy ripping me off was doing the same to other sellers on both ebay and Amazon.
Shankland was his surname.
A threat to call his local police about obtaining goods by deception was enough to get him to cancel the £100+ refund he had gotten off me but it took a fair bit of persuasion from me and other sellers before Ebay actually banned him

What goods can be obtained for free?
Anything over a certain value I send by signed for so there's none of this "It didn't arrive" rubbish and for claims of faulty goods I get them to return the item.

Re: Question about reduced selling limit/below standard account.
 

Which is why my suggestion was 100% accurate.

And if all the complainants really are scammers then steps can be put in place to stop them.

Send using signed for, get "faulty" items returned , don't sell outside the UK (or use the GSP)


Ebay have some odd rules. One of the sellers I buy off has a huge amount of sales yet he has around 1000 negative or neutral feedback comments per month. Now that is a small enough percentage for him to remain a top rated seller yet shouldn't someone with 250 dissatisfied customers a week not be a top rated seller?

Re: Question about reduced selling limit/below standard account.
 

Still completely incurrate as you are giving an example of a huge mega seller, which most of us are not. Yes go and sell 1000 bic biros a week for a 1p each, take a loss, spend forever wrapping and posting them and you may beat the defect system, but its just not practical.

Scammers can destroy an account quite quickly, and yes every one has steps to beat them, but sometimes its just not possible. For example, you get the , 'email' where you know they want it for free and will leave neg if not, however they dont actually say that as not to alert ebay - they know what they are doing. 6 of them on a 500 sale account - out of TRS.And yes, it happens, especially if you sell in a field where low lifes troll.

Re: Question about reduced selling limit/below standard account.
 

Actually , the seller I was referring to sells tens of thousands of items a month. I would give an average price across the board of over £10 per item.

I'm still interested in knowing what "field" attracts low lifes.

Re: Question about reduced selling limit/below standard account.
 

YEs so its quite easy to stay out of the red with that volume so is kind of irrelevant to this conversation, the OP is a low /normal user, like most, who can be punished very quickly with scammers.

You can be interested all you want :), but no one gives out their selling area secrets :thumb:

Re: Question about reduced selling limit/below standard account.
 

It should be easy to stay out of the red but my point was that he has 250 dissatisfied customers a week so he should not be top rated.

If you're not even prepared to say what type of goods you sell then you're complaints about scammers are irrelevant and meaningless.

Unless the type of goods you sell are the one and only product on ebay that attracts scammers your comment could be total fiction.

How about a selection of which types of goods attract scammers?

Re: Question about reduced selling limit/below standard account.
 

I know you have not been around a long time, so I will refrain from pointing a full obvious's out.

That seller you mention should not be top rated, this is another example of how the defect policy does not work, I don't think you understand it correctly at all.

You have also contradicted yourself quite heavily in your third and fourth paragraph.

Once you have been around a bit longer and understand the defect policy, then we can chat more, but no, I am not going to tell you an area I sell in, dont be daft now, you can call it fiction, I call it being sensible.Being that I have been selling on ebay for over fifteen years, I am perfectly experienced and educated in making an informed observational opinion, and passing it over as advice.

I like a giggle though, so thankyou.

Now, Back to Topic :thumb:

Re: Question about reduced selling limit/below standard account.
 

Wired is completley right here, i have lost 2 accounts due to low standard because i sell products which are cheap (£2). They are high quality and i send with standard post becuase they are simply to cheap to send with tracking, I know both of those accounts went down due to scammers and i even proved it to eBay but come on we all know ebay are wankers but they are our source of income.

Re: Question about reduced selling limit/below standard account.
 

Scammers will target the cheap products as well as pricey items that are not tracked :( sad to say but I hear you on the problems caused

Re: Question about reduced selling limit/below standard account.
 

clothes,cheap electronics,cosmetics etc etc, very easy to go below standard with the defect system as people just open up a return if they don't like it. And about scammers, I posted in another thread that I get 3% lost on ebay and 0.5% on my website. Tried doing recorded for a lot more and suddenly I kept sending people the wrong items, funny that

Re: Question about reduced selling limit/below standard account.
 

I've been selling on ebay for almost 14 years so I don't see what difference it makes.

None in fact.

Information on what you claim to be types of product that attracts low lifes would actually be a useful contribution .
Your refusal to mention anything makes it sound as if you reckon the type of products you sell are the one and only type of product that would attract scammers which is clearly nonsense so all your complaints about scammers must be taken with a pinch of salt.

Re: Question about reduced selling limit/below standard account.
 

I don't mind saying that 99.9% of the items I sell are non trackable items so the theory that this automatically attracts scammers is questionable.

Anyone that sends pricey items without tracking is , quite frankly , an idiot

Re: Question about reduced selling limit/below standard account.
 

My products usually go for £4.99 so the fact that I don't use tracking would , according to you attract scammers.
I think I can say that in the last one thousand transactions I've replaced items maybe 3 or 4 times. Maybe those 3 or 4 were actually genuine claims but it does show that this business of non trackable stuff attracting scammers is not entirely accurate.
As I said above , "in your experience".

Would be interested to know how you not only knew the account issues were down to scammers but were actually able to prove it to ebay.

Re: Question about reduced selling limit/below standard account.
 

Mate have you got some serious issues going on?

Why not take a valium, sit back in an easy chair, put some nice tunes on and stop arguing with all and sundry. It wont get you very far on the forum or in life, enjoy your £4.99 items, and be glad you don't get scammed. As the majority of this thread has shown the same census roundabout, but you feel as though, you, the minority, must be right?

You are starting to sound like an Ebay/PayPal plant - We have had them before, asking similar questions with a similar attitude or just a troll.

Anyways, enjoy your chilllax time, and let those brain cells have a rest tonight yo

:thumb:

Re: Question about reduced selling limit/below standard account.
 

Serious issues? A troll? Not at all.

Troll is the overused claim when there's nothing decent to counter a different opinion.

There must be a reason I don't get scammed as often yet you still can't come up with anything to explain why you do. I am genuinely interested.

Arguing? You mean disagreeing surely? Unfortunately my ebay experiences seem to be different to yours ( in this area at least) and I find no reason just to sit back and agree with you just because you don't seem to like an alternative view. (The majority census on this thread amounts to 4- not really a huge amount)

I'm sorry if my queries and opinions don't toe the party line or agree with those who think they know better but I didn't realise that was necessary.
I would think most users would find an alternative viewpoint useful specially when some of the information being given is at best over cautious.

Unless you expect me just to take you at your word I would still be interested in opinions as to why you ( and your mates) get scammed yet I don't ( not as often at any rate) and yet I would say 99% of the items I sent are not trackable . I only use tracking once multiple items get the total near £20.
One of paypals most unreasonable conditions is to expect sellers to use tracking on everything

Re: Question about reduced selling limit/below standard account.
 

My story.

Ive had my account since 2003 and been suspended once for unauthorized items.
Its been running fine for about 3 years now with 98,000 selling limit and 4000 units to sell or something on those lines (used to be unlimited)
Now, i checked and i had 8 buyers open a INR cases against me and i lost the cases. i appealed them all and won the appeals, yet on my "selling performance" i was below standard for month ahead.
I was fuming!!

I emailed them countless times and after 5 emails they agreed the cases will be de-scored and would need to be manually done by the tech team.
4 days went by and nothing, the another 5 emails to ebay after shoddy customer service linking me to "how to open a new account" ?????... then eventually telling me that they have been removed and not to worry.

7 days later, they are still there effecting me, now im below standard and selling limits decreased to 320 items and 8000 which is not enough for me. Im furious because ebays mistake and ebay reps emailing me with no clue what they are doing.

In cant increase the selling as my account is linked and its a matter of time before they restrict it further.

I owe them about 1600.00 gbp but i really do not want to pay this money for this dead account. Am i in my rights to withhold the money because of ebays grave mistake to put me below standard costing me a fortune in sales.

I want to pay what is due ofcourse as afterall, i sold the items. But i really don't want to pay ebay for there insane mistake by reducing my selling limits because of a technical error and inturn ruining the account.

sorry if i hijacked this topic.

Re: Question about reduced selling limit/below standard account.
 

I usually get an email from ebay once a month telling me how they protected my account by refusing to open a given amount of "non arrivals" early which I assume is people claiming item not arrived before the due date and they also adjust the DSR ratings although I never get the exact details of what they do.

My account remains "above average" all the time.

So I would say that if ebay have admitted the claims were wrong they WILL make the adjustments necessary although clearly not quick enough to prevent limits dropping.
Although it's a pain and yours is one of many stories I've heard from legit businesses that ensure I will never rely on ebay as a main source of income it does sound as if they will make things right.

Assuming everything is above board I would give them a call. If they've admitted an error then you should be able to get limits increased instantly with a phone call although finding the info on the site these days seems harder than ever before.

Inevitably you'll have to pay the fees - not paying them would only make things worse.
Although they've dropped the limits it's far from being a dead account.
Sounds like you'll have to wait longer than you want but at least you should be back to normal soon.
There are many other people in far worse positions so just bide your time and wait it out.
Stopping the payment would likely end up with a selling block or even a much lower limit permanently.

They seem to change the selling performance rating around the 20th of each month - at least they always have done for my many accounts- so once the rating is back to normal , give them a call if the limit isn't up within 24 hours.

Yes they've cocked up and it's enough to make anyone furious but it's one of the many pitfalls of using ebay.

Re: Question about reduced selling limit/below standard account.
 

If you owe ebay money, you should pay it. You have no right to withhold the money legally.

They may send debt collection agencies after you. You would really need to look in to how that may or may not affect you before making a decision.

8 cases should not send you below standard, unless they counted towards your 'unresolved cases' limit which is 0.30%.

Re: Question about reduced selling limit/below standard account.
 

Thanks for the advice.

I probably will end of paying, im just pissed off that's all.

The problem is, i know the account is linked by Ip and a paypal account thats linked to many banned accounts back in 2007 but this account has always been alright, below the radar.. so i cant phone them up as they will go through the account and ban it outright with MC999.
The funny thing is, one day i have over 200 unauthorized claims open within 20 seconds in paypal...when i called paypal about 8 months ago for the issue and paypal worked with me to close them all down one by one, really damn helpful, we were talking and even the paypal rep said ebay dont have a clue what they are doing and they should not be getting involved with issues that have nothing to do with them. ..and he is sick and tired of them.
The account is not in my name and wont tie to me but its so annoying because i have no confidence in ebay at all as all replies are either automated or reading from a wall. They completely misread everything.

Ebay need to understand, its not the sellers that are risks, its the scamming little buyers that prowl ebay. I mean look at the process!!

Buyer scams you
paypal funds removed and placed on hold
- buyer protected
- ebay "recover" buyers account
- paypal cover the buyers chargeback
- buyer send angry message
- buyer reports me to ebay for "hacking his paypal"
- REGARDLESS ebay investigate me
- buyer leaves negative regardless
- buyer hasnt learnt lesson and continues to click porn links...


The seller...

LOST ITEM
LOST MONEY
DEFECT ON PP ACCOUNT BECAUSE OF CHARGE BACK RATE
FINE 14.00 PAYPAL FINE FOR CHARGEBACK
INVESTIGATED BY EBAY OF BUYER COMPLAINT
RECEIVED NEGATIVE ON EBAY AND LOW DSR


yet all paypal nerd to do is add "call buyer" before cliking buy now on phone number of the account.
This will atleast fix 99% of buyer fraud.

sorry

/rant over

Re: Question about reduced selling limit/below standard account.
 

If ebay have admitted the error and found in your favour you'll just have to sit it out or persist with emailing them.
Sounds like they are going to restore your account eventually.

I don't think there's much else you can do if the account is not in your name as you may end up worse off.

If the paypal account is not in your name, and the ebay account is all f@ke details you could close both accounts and run off with the £1600 as they won't be able to trace you - but that might be a false economy

Re: Question about reduced selling limit/below standard account.
 

Problem is the paypal account has all my info and the ebay is spoofed. Do you think ebay will contact paypal to get my contact info , or will they just request it themself, or you think for this situation, ebay look at EBAY only?

Re: Question about reduced selling limit/below standard account.
 

If you don't pay the bill then ebay will get the details from paypal. Sharing info is one of the things we are forced to accept in the T&C's of both companies although they won't need to do that unless the bill goes unpaid.

If it's £1600 then I'm sure ebay won't write it off.
But I think it's in your best interest to pay it as once ebay restore your limits you'll be all back to normal again.
But why did you say "it was only a matter of time" before "they restrict it further"?

Re: Question about reduced selling limit/below standard account.
 

Hi, it is linked im sure of it via IP and similar items, just they havn't caught up to this account yet, its on borrowed time but i was hoping for atleast 8 months on it, but these limits are devastating.

Re: Question about reduced selling limit/below standard account.
 

Even if you buy an account I don't think you'll get one with a 98000 limit.