| password01 | 11-08-2015 06:33 PM |
Re: For high volume sellers: How much time do you spend on ebay
Hi OP
As epimetheus039 has already eluded to. You should be aiming to do all your work via software.
eBay offer APIs for all their functions allowing tailored software to communicate. In order to be efficient you need tailored software to run your business and allow you to scale. A lot of this available off the shelf.
In my opinion you shouldn't be using the www.ebay.com website at all when running admin tasks. The very practice of waiting for page loads and navigating the side takes too long. I am currently writing my own set of tools for all this kind of thing.
For example you will want to be able to get visuals on the following with one mouse click and another couple of clicks + typing to respond: - View all new messages + respond
- View all sales today
- View all items not dispatched
- View feedback (rank negative/neutral)
- View items returned/return requests
- Mark items as shipped
- The list goes on..
Work smarter, not harder. And to be honest, if you're running a viable business/model then don't be afraid to pay for software. It will really help.
There is also a concept of VA (Virtual Assistant) where you hire to do admin tasks that you shouldn't be doing. These items can range from answering customer queries, listing items, pricing items research on items etc. The people who do this are generally low cost and based in SE Asia. I hear the Philippines is good as a lot of people hit third level education and have good english.
Hope that helps. | 
