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parcel2go left parcel in black whellie bin
 

the terms and conditions say they deliver the Consignment to a safe location at the Delivery Point and surely left in a black rubbish bin
is a break of these conditions and i should be fully refunded?
any advice welcome
thx
steve

Re: parcel2go left parcel in black whellie bin
 

Was the item delivered safely? If so then it is what it is I am afraid

I would still make a complaint though to them

Re: parcel2go left parcel in black whellie bin
 

drivers are nicking parcels and saying they left them outside when customer is out its a old scam
there is a lad in the gym selling stuff from a driver its a joke he had 10 Nutra bullets blenders and 2 cycle trainers last week

Re: parcel2go left parcel in black whellie bin
 

Well if that happens then you can claim :)

Re: parcel2go left parcel in black whellie bin
 

i never insured for full amount they gave me a fiver back lol
i messed up the lego was worth £140.00

Re: parcel2go left parcel in black whellie bin
 

myhermes drivers get 50p per parcel and i think myhermes are the cheapest shippers on parcel2go

Re: parcel2go left parcel in black whellie bin
 

So why use them then?:rolleyes:

You get what you pay for.

Re: parcel2go left parcel in black whellie bin
 

Using Parcel2Go, the worst third party booking company and the second worst courier service in the UK is just a bit stupid. Same price to use the Hermes website over the P2Go one and at least you get £25 standard cover then.

Problem is, these companies know you can't really do 'anything' about it if they refuse your claim. We do need new laws governing the rise of the courier services in this country.

Re: parcel2go left parcel in black whellie bin
 

I have really went off using parcel2go. Last year I booked yodel through them and they 'lost' 2 packages of mine containing over £600 worth of items. Never got a refund or even any explanation as to what happened to them. They are both useless, should have got the packages covered but didn't really want to pay £30 each when they were only being delivered a few hours from where they were being picked up. Hermes have always been ok for me but probably depends what you are sending, I only ever sent smaller packages with them. Everyone should stay clear of Yodel at all costs though.

Re: parcel2go left parcel in black whellie bin
 

TBH the stuff I have on some of my accounts, if I advertised that I was going to use the likes of Yodel or Hermes I would imagine my final auction values would be between 10-20% less than what they get. For collectables and ceramics you most definitely do not want to have your parcels thrown over a gate, or wall, or squashed in a bin.

Royal Mail all the way for me, and buyers prefer it.

Re: parcel2go left parcel in black whellie bin
 

When paying for parcelforce through paypal it only works out to £2 extra. So would rather use them or DHL .

Re: parcel2go left parcel in black whellie bin
 

DHL are really very very good, but I only use them for expensive international items.

For domestic items its Royal Mail. I cannot fault their service really

DPD and ipostparcels have also both been very solid when I have used them in the past

Re: parcel2go left parcel in black whellie bin
 

Sounds weird. You got money back already yet ask us what we think

:spy:

You sent a parcel worth £140, not insured for full amount, & it got lost?

Tall story time or sad coincidence again with you?

Re: parcel2go left parcel in black whellie bin
 

No I got delivery cost reimbursed only a fiver I wanted £140.00
Soo is not a refund of delivery an act of guilty
I was not happy with parcel being left outside in a rubbish bin with no proof of signature and it's a Scam as drivers are keeping and flogging so next time I need to insure and get it signed

U need to read again pls

Re: parcel2go left parcel in black whellie bin
 

I used Royal Mail 3 years ago and the drivers were opening mail with a Stanley knife blade and nicking stuff and they sack over 600 a year for nicking so is any courier safe

Thx steve

Re: parcel2go left parcel in black whellie bin
 

Where is the source to back up those figures?

Re: parcel2go left parcel in black whellie bin
 

For anything less than 2kg just go with Royal Mail, as you can't beat them for price/service at this point. All the Yodels, Hermes and other cancer couriers are just waste of time.

Anything over 2kg or International, just go with UPS Express at £12 per parcel and I've never, ever had a problem with them.
I've sent well over 500 parcels with UPS and they always collect before 1PM and deliver next day with international deliveries taking usually 2-3 days in EU.

Re: parcel2go left parcel in black whellie bin
 

Google it?

Re: parcel2go left parcel in black whellie bin
 

No, you need to supply the source if you are quoting 'facts'. Not hard to do, unless you just made it up, is it?:ranger:

Re: parcel2go left parcel in black whellie bin
 

It used to be very bad at Royal Mail, mainly when they got in temp Christmas staff. In 2011/12 though they implemented a lot of new changes which has seen the issue pretty much solve.

There will always be thefts though

The buyer got the item so you were not ever going to get the value of the item refunded. Why would you?

They did refund the delivery cost, so that seems about fair really.

Re: parcel2go left parcel in black whellie bin
 

Buyer did hey the item he tells me items was not in the black bin so he's claiming off eBay
So he is lying or the driver or we have a black bin robber

Re: parcel2go left parcel in black whellie bin
 

Damaged and stolen parcels cost Royal Mail £20m in compensation - Deadline News :thumb: