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| huges2227 | 06-21-2016 03:08 AM |
Account Below Standard, need 0.03% to improve.
Hello
My account is below standard because cases closed without seller resolution are on 0.33%. Its just 3 of 901 transactions!! if any one know how to change this or can help with this?
best regards |
| Haidukken | 06-21-2016 03:16 AM |
re: Account Below Standard, need 0.03% to improve.
Myman, you sell 901 items and want to argue over 3 transactions? Heh, just let it go! |
| huges2227 | 06-21-2016 03:27 AM |
re: Account Below Standard, need 0.03% to improve.
there is hard to sell anything when you account is below ebay "standards" my friend ;) |
| GreenBean | 06-21-2016 09:19 AM |
Re: Account Below Standard, need 0.03% to improve.
Go over your current methods.
Work out why this happened and work out how to avoid that again.
Sometimes, selling lots of cheap items helps...
is ebay UK the country involved?
:comp5: |
| yankee | 06-21-2016 09:22 AM |
Re: Account Below Standard, need 0.03% to improve.
Mathematically you would need 300-400 transactions and no more cases unresolved. Not a good reason to have cases unresolved so ebay will not flex on this. |
| huges2227 | 06-21-2016 09:28 AM |
Re: Account Below Standard, need 0.03% to improve.
are you sure it is 300-400 transactions? i need around 0,04% less and will be ok |
| yankee | 06-21-2016 09:46 AM |
Re: Account Below Standard, need 0.03% to improve.
Quote:
Originally Posted by huges2227
(Post 781353)
are you sure it is 300-400 transactions? i need around 0,04% less and will be ok
| What is your projection for the next review? How old is the oldest case? |
| huges2227 | 06-21-2016 02:43 PM |
Re: Account Below Standard, need 0.03% to improve.
Quote:
Originally Posted by yankee
(Post 781356)
What is your projection for the next review? How old is the oldest case?
| its 0,33% for next month and i have 3 cases from 13, 18 Novemb and 5 December. Thank you. |
| e2free | 06-21-2016 06:53 PM |
Re: Account Below Standard, need 0.03% to improve.
get cheap items and list them on auction u will increase number of items you sold and it will dropped down to less then 0.3
simple solution |
| dburnside | 06-22-2016 12:55 PM |
Re: Account Below Standard, need 0.03% to improve.
how long do you get below standard on account before losing it |
| yankee | 06-22-2016 02:33 PM |
Re: Account Below Standard, need 0.03% to improve.
Quote:
Originally Posted by dburnside
(Post 781632)
how long do you get below standard on account before losing it
| Depends on the account. HUGE accounts could easy take 6 months to get back on all fours and start growing again.
New accounts could be a ban as soon as they go below standard. |
| dan_ebay | 06-22-2016 02:37 PM |
Re: Account Below Standard, need 0.03% to improve.
you need it to be 3 out of over 1000 transactions then. Depends how many transactions you have drop off next month |
| taerese | 06-25-2016 02:40 AM |
Re: Account Below Standard, need 0.03% to improve.
Quote:
Originally Posted by dan_ebay
(Post 781660)
you need it to be 3 out of over 1000 transactions then. Depends how many transactions you have drop off next month
| I havent look deep into this aspect of ebay. But if 4 unresolved cases out of a whopping 1000 transactions in 12 months will put an account below standard then thats pretty freaking harsh.
I am probably missing something! |
| GreenBean | 06-25-2016 03:39 AM |
Re: Account Below Standard, need 0.03% to improve.
Quote:
Originally Posted by taerese
(Post 782235)
I havent look deep into this aspect of ebay. But if 4 unresolved cases out of a whopping 1000 transactions in 12 months will put an account below standard then thats pretty freaking harsh.
I am probably missing something!
| Nope, I agree. It is harsh.
The more so that the reasoning seems friggin' vague.
Also one of those situations where trying to talk to ebay staff is like dental surgery without pain meds.
:rolleyes: |
| bigdaz | 07-03-2016 03:15 PM |
Re: Account Below Standard, need 0.03% to improve.
Quote:
Originally Posted by taerese
(Post 782235)
I havent look deep into this aspect of ebay. But if 4 unresolved cases out of a whopping 1000 transactions in 12 months will put an account below standard then thats pretty freaking harsh.
I am probably missing something!
|
the only solution i find is just offer refund when case is opened, you may lose a little money but to keep your account in perfect standing its worth it in the long run |
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