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-   -   Every new Ebay account gets suspended - new policy? (https://www.aspkin.com/forums/uk-ebay-suspensions/123288-every-new-ebay-account-gets-suspended-new-policy.html)

invstr 01-18-2019 01:36 PM

Every new Ebay account gets suspended - new policy?
 
Hello,
all of my new Ebay accounts get suspended after my first listing...on every new account I put Fresh UK IP Burger, new Sim Card, new VCC, new Email, I can`t understand where the problem is, before new year I didn`t have any problems...now after I create each account and get suspended I need to call Ebay support and answer their questions, after that call they fix the account, and sometimes they tell me that this is about their new policy on every new account we need to call them for verification...in some of the conversations with them they say that from this device they see that there are already created other accounts...what exactly they mean by device, what do they detect, I`m using mozilla firefox portable, and for every user I have separate Firefox Portable in its folder. THank you in advance

kicker 01-19-2019 12:35 PM

Re: Every new Ebay account gets suspended - new policy?
 
I have the same problem ..

Richmond 01-19-2019 12:38 PM

Re: Every new Ebay account gets suspended - new policy?
 
Wait 2 weeks after list your first item..

just_smile 01-21-2019 04:34 AM

Re: Every new Ebay account gets suspended - new policy?
 
This is a setup issue you have. I'm selling on new accounts all the time and it does happen, but not as frequently as you are making out.

I would look at your setup and try and identify the issue. (likely the ff portable causing your issues) Try using user accounts instead and see if it still happens. (test 4/5 accounts, not 1 or 2) then report back.

tedsmith1990 01-22-2019 03:37 PM

Re: Every new Ebay account gets suspended - new policy?
 
Quote:

Originally Posted by just_smile (Post 972734)
This is a setup issue you have. I'm selling on new accounts all the time and it does happen, but not as frequently as you are making out.

I would look at your setup and try and identify the issue. (likely the ff portable causing your issues) Try using user accounts instead and see if it still happens. (test 4/5 accounts, not 1 or 2) then report back.


True. It is getting more difficult to create new account, but not every time the new accounts to be blocked.

NinjaPaul 06-04-2019 07:35 AM

Re: Every new Ebay account gets suspended - new policy?
 
I just posted about this before I noticed this thread.

It happens to me every time! But I just call them up and they ask a few questions and restore the account every time.

I was wondering if this does halo make an a or stronger as it has then had a manual review?

Cheers
P

phaz0rz 06-04-2019 07:40 AM

Re: Every new Ebay account gets suspended - new policy?
 
No.. it doesn't make them any stronger since it's an indication that right out of the gate there's something causing eB to not trust your accounts.

It's good that you've been able to restore them though. If this were me I'd just sell as usual on the accounts and not worry about the verifications.

RedPill 06-04-2019 07:43 AM

Re: Every new Ebay account gets suspended - new policy?
 
Quote:

Originally Posted by just_smile (Post 972734)
This is a setup issue you have. I'm selling on new accounts all the time and it does happen, but not as frequently as you are making out.

I would look at your setup and try and identify the issue. (likely the ff portable causing your issues) Try using user accounts instead and see if it still happens. (test 4/5 accounts, not 1 or 2) then report back.

Hi, why would firefox portable be a problem? red flag for them?

burbur 06-04-2019 09:37 PM

Re: Every new Ebay account gets suspended - new policy?
 
8/10 accs ive set with proxys got banned and reopened
0/10. accs set up with real ips got banned.

it happened to me 2 times that a 4 and 6 month acc got banned and were eilglble for appeal. I didnt pass that cuz i wasnt selling in uk (it is random which employ you get).

So i can tell you for sure it is the ip if you do not get linked directly by bad cookies.
But I would rate an account which was banned and reopened as beter than a never banned acc

RedPill 06-05-2019 03:17 AM

Re: Every new Ebay account gets suspended - new policy?
 
Quote:

Originally Posted by invstr (Post 972232)
Hello,
all of my new Ebay accounts get suspended after my first listing...on every new account I put Fresh UK IP Burger, new Sim Card, new VCC, new Email, I can`t understand where the problem is, before new year I didn`t have any problems...now after I create each account and get suspended I need to call Ebay support and answer their questions, after that call they fix the account, and sometimes they tell me that this is about their new policy on every new account we need to call them for verification...in some of the conversations with them they say that from this device they see that there are already created other accounts...what exactly they mean by device, what do they detect, I`m using mozilla firefox portable, and for every user I have separate Firefox Portable in its folder. THank you in advance

There is something in "advertising preferences" under "account" in Ebay where they list a number of ways they are tracking the specfics of your computer. Maybe go and uncheck all these options.

bobbyhao90 06-05-2019 11:02 PM

Re: Every new Ebay account gets suspended - new policy?
 
Quote:

Originally Posted by invstr (Post 972232)
Hello,
all of my new Ebay accounts get suspended after my first listing...on every new account I put Fresh UK IP Burger, new Sim Card, new VCC, new Email, I can`t understand where the problem is, before new year I didn`t have any problems...now after I create each account and get suspended I need to call Ebay support and answer their questions, after that call they fix the account, and sometimes they tell me that this is about their new policy on every new account we need to call them for verification...in some of the conversations with them they say that from this device they see that there are already created other accounts...what exactly they mean by device, what do they detect, I`m using mozilla firefox portable, and for every user I have separate Firefox Portable in its folder. THank you in advance

i got the same problem even i got the tool to make the mac id as same as the real one, and they notified me that my account was used the same ip with an existing account.....

NinjaPaul 06-07-2019 02:56 AM

Re: Every new Ebay account gets suspended - new policy?
 
I started to think about this more closley. I have looked at my set up which has always been the same.

1. New user account - same computer
2. Tether a phone wiped so its a new phone, new sim, network and number
3. New email, images disbaled
4. Paypal verified and confirmed with new bank and debit card (for the card i get the address to match so it passes AVS)

So i thought bollocks it has to be to do with listing. I put up 6 items with vairiations amounting to 400 items. Nothing happned. Then 1st sale and bang. same email and suspended.

But this time when i call they wont re instate. She says '1st time she is told to ask questions then reinstate' second time it apparently just says 'do not reinstate'

I reckon it really is just the amount of items and doing even the first one to fast to trigger that 1st suspension.

These are all low value £1.5 low risk items.

Name on debit card does worry me a bit, but i ordered some things with my wifes card from a normal website. Made house number post code correct but used Mickey Mouse as the carholder and a made up town and nonsense street and it went through ok. So it looks to me they cant.

Then i think about the finger printing and cross browser finger printing, could it be that they are using this more? I can turn off and spoof some of this in firefox and using add ons but does it make you more suspicious i wonder?

Then i think make to the old MAC address thing, i dont thiink they can read it, but have things changed? I think this can be spoofed as well but is it worth the hassle?

It seems 1st item cause a flag then 1st sale rases a flag. Then they look, see loads of items and bin the account.


What do you all think?

P

Pedroalva 06-07-2019 11:13 AM

Re: Every new Ebay account gets suspended - new policy?
 
Quote:

Originally Posted by invstr (Post 972232)
Hello,
all of my new Ebay accounts get suspended after my first listing...on every new account I put Fresh UK IP Burger, new Sim Card, new VCC, new Email, I can`t understand where the problem is, before new year I didn`t have any problems...now after I create each account and get suspended I need to call Ebay support and answer their questions, after that call they fix the account, and sometimes they tell me that this is about their new policy on every new account we need to call them for verification...in some of the conversations with them they say that from this device they see that there are already created other accounts...what exactly they mean by device, what do they detect, I`m using mozilla firefox portable, and for every user I have separate Firefox Portable in its folder. THank you in advance

Very nice from the eBay support to tell the reason usually they don't disclose:shhh:

nomorecake 06-24-2019 01:49 PM

Re: Every new Ebay account gets suspended - new policy?
 
Each Single Ebay Account ( Personal or Business) getting Suspended

Might be the issue is Proxy or Virtual Mobile Numbers\

Even the Genuine Accounts are being suspended

I think the new Registrations are closed tilll Now.......

nomorecake 06-24-2019 01:51 PM

Re: Every new Ebay account gets suspended - new policy?
 
Most Interesting thing, When called to eBay Team , They only says "High Risk "

WTF......

nomorecake 06-24-2019 01:57 PM

Re: Every new Ebay account gets suspended - new policy?
 
Quote:

Originally Posted by phaz0rz (Post 1008156)
No.. it doesn't make them any stronger since it's an indication that right out of the gate there's something causing eB to not trust your accounts.

It's good that you've been able to restore them though. If this were me I'd just sell as usual on the accounts and not worry about the verifications.

i think new Registrations are closed till now

nomorecake 06-24-2019 02:03 PM

Re: Every new Ebay account gets suspended - new policy?
 
I think Ebay is UpDrading Their system , Thats Why New Registrations are Not Allowed at this Time

Each Single Account ( Business or Personal ) is Getting suspended

I tried Every thing Genuine Name , Addresss , Real mobile Num, Real Ip , But All in Vain


Unable to Understand Whats happening , after 5 - 10 Min account Gets Suspended

What is Triggering ?

aimad 06-24-2019 03:22 PM

Re: Every new Ebay account gets suspended - new policy?
 
what country are you talking about ?

Quote:

Originally Posted by nomorecake (Post 1013658)
I think Ebay is UpDrading Their system , Thats Why New Registrations are Not Allowed at this Time

Each Single Account ( Business or Personal ) is Getting suspended

I tried Every thing Genuine Name , Addresss , Real mobile Num, Real Ip , But All in Vain


Unable to Understand Whats happening , after 5 - 10 Min account Gets Suspended

What is Triggering ?


StealthHarry 06-25-2019 01:03 AM

Re: Every new Ebay account gets suspended - new policy?
 
This happened to me, I posted this on a separate thread about 2 months ago but you just need to take everything super slow and spend time building cookies properly

Also, when you do your first listing make sure you type the description like a nubie with messed up spelling make sure the photos look a mess so when the chat guy reviews the account it’d Act as proof that your completely new

I got 6 suspended, from February they’ve reinatated all now

Keep at it young niggaz

nomorecake 06-25-2019 02:35 AM

Re: Every new Ebay account gets suspended - new policy?
 
Quote:

Originally Posted by aimad (Post 1013676)
what country are you talking about ?

United Kingdom

aimad 06-25-2019 03:01 AM

Re: Every new Ebay account gets suspended - new policy?
 
yeah united kingdom seems tough
personally i had a better luck with other countries, but waiting at least 1 week before listing is mandatory in my experience

Quote:

Originally Posted by nomorecake (Post 1013823)
United Kingdom


nomorecake 06-25-2019 04:08 AM

Re: Every new Ebay account gets suspended - new policy?
 
Which Countries you have Tried ....

Not even listing ,.......When account is created , suddenly after 10 -12 minutes the account Gets Suspended


what are the Other options Except UK


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