MC081NOTICE eBay Registration Suspension

[raptor3]

Hi got this today I had this account running for 3 weeks sold a few small stuff to get some feedback the feedback was 7 then i listed a iphone for sale and i got this today so is this account scrap now?



We regret to inform you that your eBay account has been suspended.

*Why did we suspend your account?

From experience we know that certain items and actions are more associated with fraudulent activity on eBay than others. As a precaution, we suspend an account if it gives us cause for concern. We then ask for more before we reinstate the account.

Please understand we're not accusing you of fraudulent behaviour. Our top priority is to ensure that eBay remains a safe and reputable place to buy and sell, so we'd like to confirm some of the information you've given us.

An account suspension in these circumstances is covered in the eBay User Agreement under the heading "Abusing eBay".

If you wish to chat to one of our customer service agents through the Live Chat function please follow the below link.

eBay Live Help


For more information, open a new browser window and paste this link into it:

eBay User Agreement

*Here's what you should do now:

Please send us all of the following information and we'll review your account:

1) Proof of name
2) Confirmation of your registered address
3) Proof that the item/s you listed are in your possession

You can find out more details on the types of acceptable documents, as well as how you can upload your documents and here:

eBay Requests for proof of identity and ownership of items

Please be assured that eBay treats your personal information with the utmost care. We always destroy documents after we've reviewed them.

*What happens next?

Please allow three days for us to review your account after we have received your documents. We'll then contact you via email. Your account will remain suspended until we receive and review these documents.

We appreciate your cooperation and look forward to your response so that we can resolve this matter as soon as possible.


Regards,

eBay Trust & Safety


H12570

[Em_x]

What do you mean is it scrap now? Can you provide them with what they want?

[ebayerOG]

send in the info they requested or move on to next stealth account

[rsot]

The sale of iphone is likely what caused you risk.

[raptor3]

Well i can not provide them with this when its a stealth account.
1. i don't have the id to send them which is a driving licence

2. i don't have the proof of address i would need a utility bill for this address when i don't
live there.

3. i can not provide proof of ownership for the iphone because it is a used iphone and i do not
have a receipt for it.

I think it was the price of the iphone because i sold an iphone a week ago that was faulty for £65 and this one was for £160 buy it now.
Or it could have been the i put a stock photo in.

[rsot]

The stock photo you used - was it just something you googled / copy-paste from Apple website? That would def be a bad flag.

[shah]

They never asked for an invoice of the item listed, they just want the proof of it being in your possession.
You should write your user-id on a paper and take a picture of it with the phone to send, i could be wrong though.

[oompaloompa]

no agreed, if its just one phone, your hand and user id holding it is fine, they are not asking for supplier invoice. If you have receipt, give it, if not say its a gift.

as for other docs, well...