Hi,
I am shocked and confused.
2 days ago I listed my laptop on ebay.
Out of a sudden, a guy bought my item, which was advertised as local pickup only but can post if you contact me first.
this guy just bought it and sent me this message:
subject: Payment Information Request
Please get back to me with the condition of the item and also pls send more pictures of the item to **********so that I can send my payment to you via paypal immediately.I wait to read from you soon.
Then ebay's reaction:
MC999 Suspicious buyer for item
We had to cancel bids for the buyer, ***********, because they aren't registered on eBay:
How could he bid on this then???????
Of course I was charged with selling fee so I contacted ebay agents via ebay chat to cancel the fee. Also asked them to make it possible to relist the item.
then I got MC999 You can now sell even more on eBay
We're pleased to let you know that we've increased your selling limits as a result of your recent activity. You can now sell up to 75 items and up to £ 4750.00 a month, whichever comes first. To check your sales and monthly selling limits, go to the "All Selling" section of My eBay.
After that I relisted the item. Within 5 minutes I got the same message like I did from the previous buyer :
subject: Payment Information Request
HELLO, I just bought your item on ebay and i will like to make payment for it, Kindly send me your paypal email address and the item number as well as the picture of the item or send me a money request. Get it send to this my email address .Thanks
Again, I contacted ebay agents via chat to clarify and remove selling fee and relisted it again. This time I setup buyer requirements to block buyers like them and blocked these two guys.It was yesterday.
Ebay agent advised me to open a case (buyer and seller cancel the transaction) so I can get back my selling fee as the selling never happened.
Then my listing was removed yesterday:
MC999 eBay listings removed - unauthorized user of buyer or bidder account
We recently learned that someone was using an account to bid on or buy items without the account owner's permission. All associated fees have been credited to your account. Please note that we're working with the account owner to prevent any additional unauthorized activity.
Your listings may be eligible for relisting through My eBay. If your listing is eligible, you'll see it in your "Unsold" section in My eBay. Listings that aren't eligible for relisting won't appear in the "Unsold" section.
We're sorry for any inconvenience, and we thank you for your patience and cooperation.
Today I got a surprise!!!
MC113 Your eBay account has been suspended
Your eBay account was suspended because recent account activity has raised serious security concerns. We've taken this precaution to protect our members while we make sure that the activity doesn't cause harm -- however unintentionally -- to the eBay Community.
You won't be able to use eBay in any way. This includes using another existing account or registering a new account.
Any outstanding selling fees are due immediately, and any amounts that you haven't previously disputed will be charged to the billing method currently on file.
Regards,
Today I chatted some agents and they are not allowed to inform me the reason why it was suspended. I told the last agent I talked to to read all my previous conversations with ebay agents from 2 days ago. He did and was very helpful but could not help me. No appeal in my case although he gave me this piece of information:
If you want, feel free to send in your complaint about this as a written letter to:
eBay Complaints Department
Attn UK Risk
PO Box 9473
Dublin 15
Ireland
I asked him why I had not been warned before?????? Some red flag warning would have been nice to keep on track don't you think?
All I got from my past is one red flagged warning on invalid bid:


It has recently come to our attention that your account has breached our Invalid Bid Retraction policy.
***About eBay's Invalid Bid Retraction policy***
Bids on eBay are considered binding and may only be cancelled under special circumstances. Misuse or frequent use of the Bid Retraction option is not permitted on eBay. This includes any manipulation of the bidding process to discover the maximum bid of the current high bidder.
For more information about this policy please copy this link into a new browser window:
Invalid bid retraction
We realise you may not be aware of this rule. We respectfully request that you refrain from this activity in the future. Repeated breaches of this or another policy may result in the suspension of your eBay membership.
Thank you for your cooperation in this important matter.
I do not know what I have done. This last agent told me that the suspension placed on your account was caused by a different issue. "I can assure you that the ⊗⊗⊗⊗ buyers are not the cause. And this is not a reflection of your personality. It was just an action taken to keep our site a safe marketplace. "
I would think these two ⊗⊗⊗⊗/spoof buyers were the reason as I did not have a very active business life on ebay.
What should I do? I think I am innocent and ebay protects itself because of the suspicious buyers on my item and I opened a case on top of that and chatted with ebay agents loads of times and also I forwarded these emails I got from the ⊗⊗⊗⊗ buyers to
spoof@ebay.co.uk.
But this agent telling me the ⊗⊗⊗⊗ buyers are not the cause. And he was quite kind and cooperative with me and did not exit the chat, I do not think he lied to me.
Thank you for reading my issue.