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-   -   Managed Payments Problem! (https://www.aspkin.com/forums/uk-managed-payments/143591-managed-payments-problem.html)

CaptainComedown 05-19-2021 02:26 AM

Managed Payments Problem!
 
Ok so I managed to get onto Managed Payments about 2 months ago using half stealth details (Real name, phake addy, phake DOB). When I was asked to register for MP I simply entered my details along with a Monese bank account with matching name and was somehow accepted and placed onto the Managed Payments system. I have received payments every day for almost 2 months with no issues.

Today I have logged in to find my payments are suspended and they are asking for details. Can they actually check that the ID is real? Or do you think I can submit it and get away with it because the name on the bank is matching?
Or any other way I can get around this? Everything was going smoothly, no negatives and daily sales of legitimate products (I literally own the copyright to them, registered in the same name as the Ebay Acc)

Any help would be advised, as I don't know what to do apart from maybe contacting an account seller and trying to find an account for a country that doesn't have MP. I never thought I'd say this but I miss Paypal

richie2065 05-19-2021 06:40 AM

Re: Managed Payments Problem!
 
Did you submit any form of Id, Passport or Driving licence?

Have you had a return/refund that caused ebay to dip into that bank account, maybe that is when it got flagged and hence the delay

CaptainComedown 05-19-2021 07:26 AM

Re: Managed Payments Problem!
 
No, I wasn't asked to when I registered. I haven't had any returns or refunds recently. I did refund an item a few weeks ago but it went smoothly. The bank account name matches the Ebay name so it shouldn't flag up should it?

Aguero 05-19-2021 07:28 AM

Re: Managed Payments Problem!
 
Quote:

Originally Posted by CaptainComedown (Post 1154160)
The bank account name matches the Ebay name so it shouldn't flag up should it?

Thank you.

It shouldn't be an issue.

Ebay account suspended, do you have an option to add different bank account ?

murdered_by_ebay 05-19-2021 07:58 AM

Re: Managed Payments Problem!
 
Quote:

Originally Posted by CaptainComedown (Post 1154104)
Ok so I managed to get onto Managed Payments about 2 months ago using half stealth details (Real name, phake addy, phake DOB). When I was asked to register for MP I simply entered my details along with a Monese bank account with matching name and was somehow accepted and placed onto the Managed Payments system. I have received payments every day for almost 2 months with no issues.

Today I have logged in to find my payments are suspended and they are asking for details. Can they actually check that the ID is real? Or do you think I can submit it and get away with it because the name on the bank is matching?
Or any other way I can get around this? Everything was going smoothly, no negatives and daily sales of legitimate products (I literally own the copyright to them, registered in the same name as the Ebay Acc)

Any help would be advised, as I don't know what to do apart from maybe contacting an account seller and trying to find an account for a country that doesn't have MP. I never thought I'd say this but I miss Paypal

is this a personal or a business ebay account?

CaptainComedown 05-19-2021 08:02 AM

Re: Managed Payments Problem!
 
I don't need to add a different bank account, it is asking me to confirm my name, address and date of birth, or send in a photo ID

CaptainComedown 05-19-2021 08:03 AM

Re: Managed Payments Problem!
 
Quote:

Originally Posted by murdered_by_ebay (Post 1154165)
is this a personal or a business ebay account?

It is a business ebay account

murdered_by_ebay 05-19-2021 08:04 AM

Re: Managed Payments Problem!
 
Quote:

Originally Posted by CaptainComedown (Post 1154168)
It is a business ebay account

do I understand correctly that you switched to MP with an ebay UK business account , provided bank statement or logged in through Trustly during the process and they let you in without asking for any more details?

murdered_by_ebay 05-19-2021 08:10 AM

Re: Managed Payments Problem!
 
my guess is that you did not provide a bank statement but logged in through trustly during MP registration?

13obby 05-19-2021 08:31 AM

Re: Managed Payments Problem!
 
Quote:

Originally Posted by murdered_by_ebay (Post 1154170)
my guess is that you did not provide a bank statement but logged in through trustly during MP registration?

If you authenticate via Trustly then a bank statement or I'd is not required as they can verify all the information via trustly

CaptainComedown 05-19-2021 08:38 AM

Re: Managed Payments Problem!
 
I didn't log into the bank through trustly. I was actually just trying to get my account to last a few more weeks, I was very surprised when it passed for MP.

I literally just had to confirm the name and address on my ebay account, and then type in an account number and sort code. I wasn't asked to verify anything during the enrollment and I haven't sent them any kind of document yet. I was almost shocked when I logged in to find it had been accepted, and even more shocked when the payouts went smoothly! I was hoping to keep this account permanently

murdered_by_ebay 05-19-2021 09:06 AM

Re: Managed Payments Problem!
 
Quote:

Originally Posted by CaptainComedown (Post 1154174)
I didn't log into the bank through trustly. I was actually just trying to get my account to last a few more weeks, I was very surprised when it passed for MP.

I literally just had to confirm the name and address on my ebay account, and then type in an account number and sort code. I wasn't asked to verify anything during the enrollment and I haven't sent them any kind of document yet. I was almost shocked when I logged in to find it had been accepted, and even more shocked when the payouts went smoothly! I was hoping to keep this account permanently

are you sure it is a business account? if this is really a business account there is no way you could add bank details without either confirming through trustly or sending a bank statement

murdered_by_ebay 05-19-2021 09:09 AM

Re: Managed Payments Problem!
 
Quote:

Originally Posted by 13obby (Post 1154172)
If you authenticate via Trustly then a bank statement or I'd is not required as they can verify all the information via trustly

I believe trustly only verifies the bank details and name on ebay , not the rest of personal details. basically I believe it is providing to ebay only information that would be visible on a bank statement and no more

CaptainComedown 05-19-2021 09:20 AM

Re: Managed Payments Problem!
 
Quote:

Originally Posted by murdered_by_ebay (Post 1154177)
are you sure it is a business account? if this is really a business account there is no way you could add bank details without either confirming through trustly or sending a bank statement

Really? I must have been lucky then, it is definitely a business account. I was expecting to be asked for documents but I thought maybe because the name matched the bank account then maybe it was ok.

I tried to get previous accounts onto MP with no luck. Usually I just confirm the details and apply to MP so that I can get another few weeks of selling before I have to abandon the account. Usually after a few weeks they ask me for documents but for this account they just accepted it for some reason. Although it is a problem now!

CaptainComedown 05-19-2021 09:22 AM

Re: Managed Payments Problem!
 
Quote:

Originally Posted by murdered_by_ebay (Post 1154179)
I believe trustly only verifies the bank details and name on ebay , not the rest of personal details. basically I believe it is providing to ebay only information that would be visible on a bank statement and no more

Is it better to log in via Trustly in future? Providing the names match? Or will the address also need to be matching?

murdered_by_ebay 05-19-2021 09:26 AM

Re: Managed Payments Problem!
 
Quote:

Originally Posted by CaptainComedown (Post 1154182)
Really? I must have been lucky then, it is definitely a business account. I was expecting to be asked for documents but I thought maybe because the name matched the bank account then maybe it was ok.

I tried to get previous accounts onto MP with no luck. Usually I just confirm the details and apply to MP so that I can get another few weeks of selling before I have to abandon the account. Usually after a few weeks they ask me for documents but for this account they just accepted it for some reason. Although it is a problem now!

anyway , in my experience if you log in through trustly they will automatically accept you into MP regardless of whether the personal details are stealth. however , the check will still take place later on so that you will still have the same issue but delayed

murdered_by_ebay 05-19-2021 09:28 AM

Re: Managed Payments Problem!
 
Quote:

Originally Posted by CaptainComedown (Post 1154183)
Is it better to log in via Trustly in future? Providing the names match? Or will the address also need to be matching?

I had a similar issue at the start of MP when I though that stealth MP was actually possible. So I put in stealth details and later on was asked for ID.

eventually I figured out that stealth does not work anymore so I changed the details to my real ones and sent my real id which passed the verification.

in your case I think the only option you have left , apart from losing the account , is to change the details to real details and send the matching ID

murdered_by_ebay 05-19-2021 09:31 AM

Re: Managed Payments Problem!
 
Quote:

Originally Posted by CaptainComedown (Post 1154182)
Really? I must have been lucky then, it is definitely a business account. I was expecting to be asked for documents but I thought maybe because the name matched the bank account then maybe it was ok.

I tried to get previous accounts onto MP with no luck. Usually I just confirm the details and apply to MP so that I can get another few weeks of selling before I have to abandon the account. Usually after a few weeks they ask me for documents but for this account they just accepted it for some reason. Although it is a problem now!

and with the other accounts you put in stealth details , they told they could not verify the details asking you to send in ID and you abandoned the account after this request?

Katrina 05-19-2021 10:04 AM

Re: Managed Payments Problem!
 
What about if your Ebay account got linked to your Paypal with your old stealth details on it? ��

CaptainComedown 05-19-2021 10:11 AM

Re: Managed Payments Problem!
 
Quote:

Originally Posted by murdered_by_ebay (Post 1154187)
and with the other accounts you put in stealth details , they told they could not verify the details asking you to send in ID and you abandoned the account after this request?

Yeah because with the other ones I was just playing along to get some more time to sell before they restricted me.

CaptainComedown 05-19-2021 10:13 AM

Re: Managed Payments Problem!
 
Quote:

Originally Posted by murdered_by_ebay (Post 1154186)
I had a similar issue at the start of MP when I though that stealth MP was actually possible. So I put in stealth details and later on was asked for ID.

eventually I figured out that stealth does not work anymore so I changed the details to my real ones and sent my real id which passed the verification.

in your case I think the only option you have left , apart from losing the account , is to change the details to real details and send the matching ID

Hmm I'm not sure what to do. I have recently moved house so I have a "clean" address now. I don't know whether to switch everything over to my real details and hope they accept it, or if I should try and make a brand new completely legitimate Ebay account and just start fresh with no stealth.

I'm worried in case I put my real details and they reject it, and then I won't be able to make a legit account afterwards.

What do you think the best play is? I'd be interested to know your opinion, and you seem to have more experience with MP than I do!

Katrina 05-19-2021 10:58 AM

Re: Managed Payments Problem!
 
I think it would be best to make a fresh legit account if I were you

And here on this one, just confirm your stealth name, dob, address and see what happens

CaptainComedown 05-19-2021 11:21 AM

Re: Managed Payments Problem!
 
Quote:

Originally Posted by Katrina (Post 1154195)
I think it would be best to make a fresh legit account if I were you

And here on this one, just confirm your stealth name, dob, address and see what happens

Yeah I think you are probably right, I don't want to burn my clean details in case it goes wrong.

This one is asking me for ID now so I guess I will either have to abandon it or try sending creative documents. I don't think Adyen will accept it though! I miss Paypal, you could send them a passport drawn in crayon and they would be like "yep thats perfect"

Aguero 05-19-2021 11:45 AM

Re: Managed Payments Problem!
 
Why MP/Adyen is so different than PayPal ?

murdered_by_ebay 05-19-2021 12:17 PM

Re: Managed Payments Problem!
 
Quote:

Originally Posted by CaptainComedown (Post 1154197)
Yeah I think you are probably right, I don't want to burn my clean details in case it goes wrong.

This one is asking me for ID now so I guess I will either have to abandon it or try sending creative documents. I don't think Adyen will accept it though! I miss Paypal, you could send them a passport drawn in crayon and they would be like "yep thats perfect"

This is a difficult situation because ebay suspend many new accounts indefinitely and I know for sure they do not check the details if they are real when they do it. I know a number of people who opened accounts with completely clean details and were suspended , then called and reinstated and then suspended indefinitely.

13obby 05-19-2021 04:43 PM

Re: Managed Payments Problem!
 
Quote:

Originally Posted by murdered_by_ebay (Post 1154179)
I believe trustly only verifies the bank details and name on ebay , not the rest of personal details. basically I believe it is providing to ebay only information that would be visible on a bank statement and no more

No absolutely not you need read the t & c's they have full access to your bank and can payments coming in and out along with your registered details with the bank, I think they can view this information for up to 3 months I may be wrong if so someone please correct me.

The whole point of verifying through trustly is that eBay/ayden trust that the bank as done due diligence and made sure your real kyc so that don't have to I might be wrong so please correct

13obby 05-19-2021 04:45 PM

Re: Managed Payments Problem!
 
Quote:

Originally Posted by CaptainComedown (Post 1154197)
Yeah I think you are probably right, I don't want to burn my clean details in case it goes wrong.

This one is asking me for ID now so I guess I will either have to abandon it or try sending creative documents. I don't think Adyen will accept it though! I miss Paypal, you could send them a passport drawn in crayon and they would be like "yep thats perfect"

This is why you always need a plan a, b, c and so on you cannot simply rely on one account if your running a business you need to protect yourself and be prepared for the worst irrespective of nothing ever happening to your account you need to be prepared and always think of your next move.

13obby 05-19-2021 04:51 PM

Re: Managed Payments Problem!
 
Quote:

Originally Posted by murdered_by_ebay (Post 1154203)
This is a difficult situation because ebay suspend many new accounts indefinitely and I know for sure they do not check the details if they are real when they do it. I know a number of people who opened accounts with completely clean details and were suspended , then called and reinstated and then suspended indefinitely.

Totally agree I've had legitimate accounts on other family member names different address from my banned account and everything what was sold on those accounts was legitimate and from reputable UK companies but yet they still indefinitely suspended accounts

Not only that both legit accounts were running on different machines and residential ip's and of course new pics for listings nothing was the same from any other account I run so I've always found it very peculiar as to why they do this when everything is above board I can only thing that the rep reviewing this is a complete and utter numpty and probably having a bad day.

CaptainComedown 05-20-2021 03:05 AM

Re: Managed Payments Problem!
 
Quote:

Originally Posted by 13obby (Post 1154262)
This is why you always need a plan a, b, c and so on you cannot simply rely on one account if your running a business you need to protect yourself and be prepared for the worst irrespective of nothing ever happening to your account you need to be prepared and always think of your next move.

This is Plan B, Plan A was to do it myself, Plan B is to ask on here :lol:

I have 14 ebay+PP accounts, I'm just hoping to fix the one that successfully registered on MP. I notice it seems to sell a lot more than the accounts that are still on paypal, which I'm guessing is no coincidence!
The other 13 accounts are all either due to be registered to MP in the next few weeks or haven't been listed on yet. Of course as soon as I start selling from them they will be asked to register to MP, so its only a very short term solution. By the time I get them running at full capacity they will be dead. I had bought and created a number of personal accounts, as I hoped it would be later in the year before they got asked, but sadly my plan didn't work.

Plan C is to try and create an Amazon account again. I tried to register last year, and used my real documents and sent my real passport and they rejected it!! They told me my passport was phake, which is odd because it works fine at the airport! :lol:
I have a new address now so maybe if I try again and send my driving license this time, I can get accepted.

CaptainComedown 05-20-2021 03:18 AM

Re: Managed Payments Problem!
 
Quote:

Originally Posted by 13obby (Post 1154263)
Totally agree I've had legitimate accounts on other family member names different address from my banned account and everything what was sold on those accounts was legitimate and from reputable UK companies but yet they still indefinitely suspended accounts

Not only that both legit accounts were running on different machines and residential ip's and of course new pics for listings nothing was the same from any other account I run so I've always found it very peculiar as to why they do this when everything is above board I can only thing that the rep reviewing this is a complete and utter numpty and probably having a bad day.

95% of Ebay's business decisions are made by call centre employees, that is the problem. I was going to make a new account with my real details and just be very very careful, and hopefully it will survive! Although I realize there is no guarantee!

CaptainComedown 05-20-2021 03:23 AM

Re: Managed Payments Problem!
 
Quote:

Originally Posted by murdered_by_ebay (Post 1154203)
This is a difficult situation because ebay suspend many new accounts indefinitely and I know for sure they do not check the details if they are real when they do it. I know a number of people who opened accounts with completely clean details and were suspended , then called and reinstated and then suspended indefinitely.

Yeah you are absolutely right! That is why I am so confused, I'm not sure which is the greater risk.

Option A is to change the details on the MP registered account to my real details. The advantage is that the account is relatively stable and has good sales history and feedback, plus all legitimate items. The disadvantage is it started out as a stealth account and it could burn my clean details if it goes wrong.

Option B is to create a brand new account, using my clean real details. The advantage is that the account hopefully not be linked with any of my stealth accounts. The disadvantage is that new Ebay accounts are not very stable nowadays, and it might just get suspended for absolutely no reason at all.

I have been thinking about it for over 24 hours now and I'm still not sure. I think I'm maybe leaning towards Option B as it seems like it might be the better option long term, providing it doesn't get randomly banned in the first few weeks and sales

RipeBanana 05-24-2021 02:35 AM

Re: Managed Payments Problem!
 
Quote:

Originally Posted by CaptainComedown (Post 1154193)
Hmm I'm not sure what to do. I have recently moved house so I have a "clean" address now. I don't know whether to switch everything over to my real details and hope they accept it, or if I should try and make a brand new completely legitimate Ebay account and just start fresh with no stealth.

I'm worried in case I put my real details and they reject it, and then I won't be able to make a legit account afterwards.

What do you think the best play is? I'd be interested to know your opinion, and you seem to have more experience with MP than I do!


If I was you I would start clean with real details, one thing you could also do before you start fresh, is try creatives on the current account, just as an experiment.

RipeBanana 05-24-2021 02:45 AM

Re: Managed Payments Problem!
 
Quote:

Originally Posted by murdered_by_ebay (Post 1154203)
This is a difficult situation because ebay suspend many new accounts indefinitely and I know for sure they do not check the details if they are real when they do it. I know a number of people who opened accounts with completely clean details and were suspended , then called and reinstated and then suspended indefinitely.


I have never had any trouble making new accounts on ebay. My guess is because I use a different IP, Address and Paypal for each account, I dont use proxies, I use mobile internet, cafe internet, library, gym, residential internet.....etc.

Even when people were complaining that it was becoming hard to on this forum, I think they were somehow getting it linked, maybe with those proxies vpn....etc

rsot 05-24-2021 05:07 AM

Re: Managed Payments Problem!
 
Quote:

Originally Posted by RipeBanana (Post 1154900)
I have never had any trouble making new accounts on ebay. My guess is because I use a different IP, Address and Paypal for each account, I dont use proxies, I use mobile internet, cafe internet, library, gym, residential internet.....etc.

Even when people were complaining that it was becoming hard to on this forum, I think they were somehow getting it linked, maybe with those proxies vpn....etc

No issues with the public IP? Cafe, library, gym...those seem kind of risky for IP use

RipeBanana 05-24-2021 06:13 AM

Re: Managed Payments Problem!
 
Quote:

Originally Posted by rsot (Post 1154908)
No issues with the public IP? Cafe, library, gym...those seem kind of risky for IP use


It always worked fine for me, there are people that are genuinely using those means to access Ebay, it would only be bad if someone had previously used those IPs and got banned? I would think

CaptainComedown 05-24-2021 10:40 AM

Re: Managed Payments Problem!
 
Quote:

Originally Posted by RipeBanana (Post 1154922)
It always worked fine for me, there are people that are genuinely using those means to access Ebay, it would only be bad if someone had previously used those IPs and got banned? I would think

If you reset your home broadband does it not give you a fresh IP? Mine does, I used to use it to create high limit accounts (before ebay moved the goalposts) and then switch to mobile USB dongle after the first listing. It seemed to give me good stability compared to when I used to make them with VPN's or mobile.

Shannay 05-26-2021 12:03 PM

Re: Managed Payments Problem!
 
Hi can I just ask any issues with using monese bank account as I heard some bad stories about that bank ie: closing people's accounts for no apparent reasons.
Was the account personal or a business account

CaptainComedown 05-28-2021 07:16 AM

Re: Managed Payments Problem!
 
Quote:

Originally Posted by Shannay (Post 1155266)
Hi can I just ask any issues with using monese bank account as I heard some bad stories about that bank ie: closing people's accounts for no apparent reasons.
Was the account personal or a business account

I've had my monese account for 2 years now with zero issues, it has been connected to several different selling platforms and a paypal in that time, so in my opinion its safe enough.

Aguero 05-28-2021 08:20 AM

Re: Managed Payments Problem!
 
Quote:

Originally Posted by CaptainComedown (Post 1155483)
I've had my monese account for 2 years now with zero issues, it has been connected to several different selling platforms and a paypal in that time, so in my opinion its safe enough.

All selling platform accounts and PayPal have different names ?

CaptainComedown 05-30-2021 04:03 AM

Re: Managed Payments Problem!
 
Quote:

Originally Posted by Aguero (Post 1155492)
All selling platform accounts and PayPal have different names ?

yep, different names. I think Monese is less strict about names than a "proper" or bigger bank.
I also found Uaccount to be useful too, because they let you make 10 "savings" accounts which all have their own Acc and Sort numbers. A lot of people say Uaccount are unreliable too, but at one stage I had 9 different paypals linked with different names and I was pulling in thousands a day without any issues!
The problem with Uaccount is that Managed Payments won't accept them, so it only works for Ebay/Paypal setups


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