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UK PayPal Talk General issues related to UK Paypal

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  #1  
Old 12-30-2019
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Default Paypal

Hi

Well I've had 2 accounts both have been going great for over a year and out of the blue, they want so many docs sent all these in passport driving license and birth certificate, but still they refuse to release my money I'm totally fed up with these so now I'm going to the ombudsman to take this over as they just take the p___ is anyone else sending docs in and they are just refusing blank to release funds.
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Old 01-03-2020
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Default Re: Paypal

No they are stealth.
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Old 01-12-2020
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Default Re: Paypal

actually taking them to the
ombudsman means you will lose your case but paypal will pay the case fee 550
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Old 01-12-2020
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Default Re: Paypal

your id is real or ⊗⊗⊗⊗ and what quality you use before
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Old 01-12-2020
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Default Re: Paypal

Quote:
Originally Posted by tinsoldier View Post
Rubbish.

The fee is only paid if firstly, the ombudsman takes on the case following their initial inquiries and secondly, the case reaches a resolution.
hm ty for clarifying.

I was aware that you raise the complaint with the organisation and they have 8 weeks to send you a resolution if no resolution arrives or if you disagree with the company's resolution you can then go to the ombudsman and request an adjudication.

I understand when an adjudication arrives they have to follow it up and ac case at an adjudication means the company has to pay the case fee.

I have made a number of complaints about finance companies and 2 complaints about the FO itself of whihc one was upheld and the other dismissed. Both about them not following their own procedures.

I never complain directly to a company I make my case and email it to the FO who then send it to the company. I recently did this to a credit card company who sent me an email with a click to log on link in it as part of the email telling me to be aware of unexpected emails with click to links in them.


Thank you for your advice and experience

Last edited by arktech; 01-12-2020 at 10:02 AM.
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Old 01-12-2020
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Default Re: Paypal

Quote:
Originally Posted by rmasif86 View Post
your id is real or ⊗⊗⊗⊗ and what quality you use before
What's your approach rmasif86?
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