Hello,
About a month ago I was selling hand sanitizer on eBay UK. It has expired and it was overpriced.
I was one of the first people to sell it on ebay in England (beginning of corona virus in the UK).
I purchased a hand sanitizer from another eBay user who sold wholesale quantities. I bought wholesale - I sold retail (about x1000 item).
The goods were expired. However, I wrote about it in the auction description.
After the first £ 6,000 PayPal temporarily blocked my account.
They asked for invoices for posting items. I sent them tracking number & invoice.
A few days later, they asked for proof of address, passport, and proof of purchase of the items which I sell. I sent them everything.
When I sold all stuff (£30,000 on the PayPal account). I received email from Paypal. They blocking my PayPal account.
Photos
The reason is - "My business is too risky". They wrote that they would do a review of my account every 30 days max 180. The first month passes in 3 days.
At that time, I solved all problems with buyers. Several people asked for a refund - I accepted it. Some returned the goods - I also refunded them.
I've done everything right, I think:
- I sold the product as described (I did not lie to anyone)
- I didn't fool anyone
- Solved all return case etc.
- I sent the goods to everyone in time
- I sent all documents that PayPal asked for.
However, I am worried because it is a large amount.
1. The goods were out of date, but I described it exactly in the auction.
2. My Paypal account was registered in Poland. This is a private account. I live in the U.K and I was selling goods here on Ebay U.K. Could this be a problem? I once tried to convert this account from Polish to English. Paypal said it is not possible. They said I couldn't open a second private account in England. So the old account that I created in 2010 in Poland was left. I have used this account intensively all the time.
3. I also lost the Polish phone number in PayPal (the phone number has expired because it has not been topped up)
3. Do you think I will get the money back? If yes then when?
What would you do in my place?
:help::help::help:
