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Old 05-20-2020
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Default Submitted docs - No response!

I submitted docs to lift EU limits (hard limit) and also invoices as requested about a week ago, but I can't for the life of me get through to somebody to get them reviewed!

I have sent a number of messages on the help center, but no response whatsoever.

Any tips!?
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Old 05-20-2020
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Default Re: Submitted docs - No response!

I guess they could be working at a reduced capacity because of Covid 19?
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Old 05-20-2020
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Default Re: Submitted docs - No response!

That's the line. But there's reduced capacity and then there is not responding at all! Be interested to hear how long it is taking to get docs approved right now, if anyone has recent experience?
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Old 05-20-2020
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Default Re: Submitted docs - No response!

Quote:
Originally Posted by frustr8ed View Post
That's the line. But there's reduced capacity and then there is not responding at all! Be interested to hear how long it is taking to get docs approved right now, if anyone has recent experience?

Took 9 days for my account to be reinstated after submitting documents
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Old 05-20-2020
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Default Re: Submitted docs - No response!

+4408005870461
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Default Re: Submitted docs - No response!

Very useful! Thx. Will give it a few more days and then give them a call. For now I have paused all my listings!
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Old 05-26-2020
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Default Re: Submitted docs - No response!

So 8 days later they lifted the limits and I was able to withdraw, but I still had the notification of an issue in the top right, which was strange. Then last night I got a 180 limitation, i still have money in the account so I have sent in a formal complaint (Web form) but expecting this to go nowhere.

Question now is, do I try to save the eBay account by adding a new PP account? If so should it be in the same Name and Address or could I try different details?

My eBay fees of £400 are due soon and to be honest I donít want to pay them if Iím going to lose the account anyway.
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Old 06-02-2020
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Default Re: Submitted docs - No response!

Paypal is very slow nowadays
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Old 06-02-2020
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Default Re: Submitted docs - No response!

Quote:
Originally Posted by Rosanna View Post
Paypal is very slow nowadays
First post in 12 years! Welcome back
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