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Is it game over?
 

Firstly, let me start by saying: This forum is invaluable, there is so much relevant information on here it's a real godsend :hail:

Now, on to the problem. I've got a fully verified UK Business Account with PayPal (I own a legitimate registered business and am VAT registered), which was recently limited with this email to inform me:

I had £2,500 in there ($4050) which is very, very silly of me as I know exactly what PayPal are like and have heard all the horror stories, as I've been trading on eBay since the days of Billpoint. Rookie mistake to make really :mad:

They've asked me for some extra information (see attachment 2), and I have no problem with supplying any of the information as I am 100% legitimate. The only one I'm going to struggle with is Vendor/Supplier information as I buy incorrectly listed and categorised mobile phones on eBay and then re-sell them on eBay. I buy them on my normal account and then sell them on my Business account.

Both of these eBay accounts are fine, it's only the PayPal which has been limited. Am I lucky and have only got a light limitation which can easily be removed or is it just a formality before the 'parting ways' email?

Any help would be appreciated as I don't want to have to explain a void of £2,500 to my accountant because PayPal have held it for 6 months.

Are both of these eBay accounts under the same name, linked to the same PayPal account? If so, you should be able to explain them that you bought them on eBay and then re-sold them. You might even have the transaction records in PayPal, if you paid by PayPal.

The account I sell on is under my sons name, as he doesn't use it. I can't seem to find a definitive number for PayPal customer services which I can call. So far I've got 08707 307 191. Can anyone confirm that it's the right one?