Will paypal release payments if I add tracking numbers?
Hi folks!
I have another question about Paypal. Due to me been a 'new' seller I'm subjected to this 21 day hold on all Paypal payments, which means all payments are 'pending' for up to 21 days or until the buyer leaves positive feedback, I guess you all know this.
Anyway what I wanted to know is will Paypal also release the payments if I provide the parcels tracking numbers? I always add the tracking numbers to each paypal transaction once I have shipped them and have the tracking number, and I mark each one as 'sent' in Paypal. However this doesnt seem to release any payment, I wanted to know if it should release the payment?
Currently I'm having to pay the postage for all the items I sell on Ebay out of my own pocket / up front. This can be quite costly if I have over ten parcels and a couple of them are going overseas - the other week I had to pay over £50 in shipping costs, and I only see that money back once buyers have left good feedback. Even then the payments dont get released automatically, the past few times I've had to email or even phone Paypal and they've released the payments 'manually'. Its ridiculous!
I send many of my ebay parcels using Collect+ who advertise on the Ebay home page which is where I found them, but Paypal dont list Collect+ in their list of couriers for when I'm adding tracking details, so I have to select 'Other' and write 'Collect+' in a seperate box. I dont know if this is why my postage costs are not released either.
I've had it where I've paid for the postage for parcels and printed out the Royal Mail postage labels via the Paypal website, that time I did get the cost of postage released which was at least something. But many of my parcels are large and sending them via Royal Mail / Parcelforce isnt economical, Collect+ prices can be more than half price in comparison. Yet Paypal dont seem to recognise Collect+ as a 'reputable' courier apparently so I have to bear the cost of postage until I get positive feedback and then ask Paypal to release it ... grrrr!
Cheers!
Johnny
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