(Soft-) Limited UK PayPal account stuck on "confirm location". - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe

Registration is fast, simple and absolutely free so please, join our community today!

Go Back   Home > International eBay & Paypal Discussions > UK eBay & Paypal > UK PayPal Talk

UK PayPal Talk General issues related to UK Paypal

Thread Tools
Old 08-05-2013
Liv Liv is offline
Junior Member
Join Date: Aug 2013
Posts: 1
Thanks: 0
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 59%
iTrader: (0)
Question (Soft-) Limited UK PayPal account stuck on "confirm location".

Hi everyone,

I could really use some advice about an issue with the "confirm location" part of lifting my UK PayPal account's limitation. The account was made last year and never used, I did not use my real information (which, as I've now learned, is called "stealthing" ) and had actually forgotten about that account until recently.

I then wanted to update the account with a new e-mail address, phonenumber and eventually also change the address, all in preparation for using that account for digital buying (non-eBay related). PayPal limited the account, or rather, as they lovingly call it, "your account access", after I had added another phonenumber. Ironically that number was to be used for phone verification and is actually useable, the original number (that I purposefully did NOT remove before adding the new one, not that it would have mattered, I guess) is not. The reason for the limitation, according to PayPal, is "We want to make sure that no one has logged in to your account without your permission.". Duh.

To remove the "account access limitation" PayPal had me change the password and security questions, and then I was kinda stuck on the part about "confirm location" as obviously I do not have a UK credit card or bank account. After reading up on it, especially on this forum, I opened an EntroPay account, got it verified, and created a VCC with it.

When I used that VCC during the limitation removal process however, PayPal threw me back to the account overview page and simply displayed "You have not linked a credit card to your account. The Phone Location Confirmation process has been cancelled." above the nice red "Your account access has been limited. We freakin' hate you." banner. I tried it a few more times but didn't get any further - phone confirmation is out of reach ... . The EntroPay VCC did, however, get added to the account ... I can't remove it, thanks to the limitation, but it's definitely on file.

That is pretty much the story up until now, the things I'm wondering about are:

#1 It seems as if there are 4 pounds on "hold" or otherwise not useable on that VCC now (out of 10 pounds initial top-up), without any trace of it on the EntroPay statement. Any ideas why that might be?

#2 Why did PayPal not accept the VCC to continue with phone verification, although the card itself works fine (tested it today with something non PayPal/eBay-related) and is even on file in the PayPal account, and how can I finally proceed to phone verification and get the limitation removed? Are there any other unpleasant surprises, err I mean further steps in that process after phone verification?

#3 If the answer to #2 is to buy another, non-EntroPay-VCC, which seller can be recommended, and are there truly AVS UK VCC that WILL, absolutely WILL, work in that "confirm location" during limitation process removal scenario? If the fact that the account is already limited makes any difference, that is. I really do not want to buy a VCC from a third party and then have it linked and stuck on that account too.

I think there was a thread here where someone had a similar issue when adding a VCC during the confirm location part of the limitation removal process and his account got un-limited a few days after without him doing anything (I can't find the link to that thread right now, sorry), well, that's not the case with my account, although it's been about 10 days now since I added the VCC and also got the exact same error message as that person.

I do not want to use the account again in the future, there is only a two digit sum in funds in it (from sending myself money with my real account, that was before I knew of ANY of that limitation stuff) that I would obviously like to refund to myself, but it's really more about closing that account for real and "clean".

tl;dr - UK PayPal account throwing error message ""You have not linked a credit card to your account. The Phone Location Confirmation process has been cancelled." " when adding a working EntroPay VCC to said account during the third stage of the limitation removal process (confirm location, the phone verification would be next); card got added to the account but the process is stuck (although repeatable, could add more cards) and phone verification can't be triggered; how do I best proceed now?

Any advice, hints and tips would be greatly appreciated, thanks everyone in advance.
Reply With Quote
The complete step-by-step guide to get back to selling today!

Old 08-07-2013
oompaloompa's Avatar
Executive [VIP]
Join Date: Jul 2008
Posts: 9,590
Thanks: 503
Thanked 1,483 Times in 1,191 Posts
Activity: 0%
Longevity: 90%
iTrader: (7)

was the entropay a UK account? eg uk registered address and funding? Germany entropay does not make UK cards. It would have Germany digits.

try contacting a UK account seller on section of forum. they may be able to provide a more Uk card number, I can think of a few you can buy in shops here only.
Reply With Quote

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Paypal limited "just like a bank we need to confirm" etc EV2011 AU PayPal Talk 4 01-24-2013 11:42 PM
Paypal "Soft Credit" check question? Irule22 Subscriber Discussions 1 04-02-2010 05:36 PM
"Confirm Location" - How to get get your account back! Extremehat Paypal Limited 1 02-06-2010 06:58 AM
how to"confirm location" for a stealth PP account? ang Subscriber Discussions 4 08-31-2009 09:41 PM
need a credit card to"confirm location" of my paypal account fortune719 PayPal Talk 5 10-05-2007 11:36 AM

Aspkin Group

All times are GMT -5. The time now is 12:25 PM.

Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2023, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58