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eBay Suspended & PayPal Limited Forums (https://www.aspkin.com/forums/)
-   UK PayPal Talk (https://www.aspkin.com/forums/uk-paypal-talk/)
-   -   buyer opened a case in paypal please advice (https://www.aspkin.com/forums/uk-paypal-talk/71012-buyer-opened-case-paypal-please-advice.html)

leslie888 03-06-2014 12:10 AM
buyer opened a case in paypal please advice
 
buyer opened a paypal case after the item was delivered. i checked royal mail website clearly shows item delivered with buyer surname printed, i escalate the case. wondeing in such situation will paypal decide in my faviour? thanks for advice

Ebayorbust 03-06-2014 02:46 AM
Re: buyer opened a case in paypal please advice
 
Assuming it was an INR (Item Not Received) case you should win it.

jai 03-06-2014 08:04 AM
Re: buyer opened a case in paypal please advice
 
upload receipt from post office and screen dump of royal mail site

leslie888 03-06-2014 08:08 AM
Re: buyer opened a case in paypal please advice
 
thanks yes I will do, its scam!! I will upload screenshot from RM site,

JamesNorth101 03-06-2014 08:08 AM
Re: buyer opened a case in paypal please advice
 
So long as the tracking number is uploaded then you should win this case.

But just to confirm, is this case for an item not received?

leslie888 03-06-2014 08:09 AM
Re: buyer opened a case in paypal please advice
 
yes buyer opened item not received case. opened second day afte the item was delivered.

jai 03-06-2014 09:41 AM
Re: buyer opened a case in paypal please advice
 
sometimes tracking isnt just enough, any paperwork makes your case more solid

Ebayorbust 03-06-2014 10:46 AM
Re: buyer opened a case in paypal please advice
 
Yes, av limited, sorry, I mean jai has made a good point.


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