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PP Withdrawal Problem
 

Anyone having withdrawal problems this morning? As in withdrawal to bank?

Re: PP Withdrawal Problem
 

Whats the message you are getting?

Re: PP Withdrawal Problem
 

When doing a withdrawal, I get the security challenge/prompt. This time, I am not getting that and instead, it gives an error:
"......we cannot verify your identity......"

Re: PP Withdrawal Problem
 

and does it ask you to enter any security questions?

Re: PP Withdrawal Problem
 

Nope. It goes straight to error.

Re: PP Withdrawal Problem
 

Yes I am getting it do...yesterday got we do not recognize your device and asked to answer security questions ......answered them and got 24 hour review of withdrawal.
Exact same thing happened today. annoying....plus side yesterdays withdrawal came through today ok no problems.

Re: PP Withdrawal Problem
 

My problem is a bit different. I don't even get the security prompt. It simply says "cannot verify identity" and does not list the options.

Happening to a few more accounts now.

Saying that, calling does get the withdrawal put through. Done two. Both received. So seems to be 'OK'.

Hopefully this gets sorted soon. Am pretty sure it's an issue on their end.