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-   -   New paypal stealth account limited and appeal refused (https://www.aspkin.com/forums/uk-paypal-talk/91499-new-paypal-stealth-account-limited-appeal-refused.html)

zamzam 11-26-2015 11:19 AM

New paypal stealth account limited and appeal refused
 
Hello Guys,

I hope someone can shed some light on this matter, because I am completely lost at the minute. Can't figure out why my new paypal stealth account has been limited forever.

Account was made a few weeks ago and I stated selling out some 99p screen protectors on eBay. Paypal account was fully verified and I sent in all the docs to verify account which was done 1 week ago. Now 2 days ago I get the following email;

Dear **** *****,

After reviewing your PayPal account, we’ve determined there to be excessive risk involved in doing business with you and we’d like to begin parting ways in a manner that is least disruptive to your business.

If there is any money in your account balance, it will be held for 180 days (from the date of the last payment you received) to cover any disputes that might be opened by your buyers.

After 180 days, we may ask you to provide us with a proof of identity and a proof of address before you can withdraw any remaining balance.

If there are outstanding buyer complaints open against you, you can refund your customers via the Resolution Centre in your PayPal account.

We reserve the right to close any account reported to be involved in possible high-risk behaviour. In the event of a dispute, we’ll try to recover the money from you by debiting your PayPal balance first and, if there are insufficient funds in your PayPal balance, we reserve the right to collect your debt to PayPal by any other legal means.

We appreciate your patience and understanding regarding this matter and regret any inconvenience it may cause you.

Yours sincerely,
****
PayPal

I HAVEN'T EVEN CONTACTED THEM AT ALL TO APPEAL, THIS EMAIL WAS SENT OUT OF THE BLUE! SO JUST CALLED THEM A FEW MINS AGO AND THE REPRESENTATIVE WAS SUCH AN ASSHOLE JUST SAID WE NO LONGER WANT TO DO BUSINESS WITH YOU. ASKED WHY THE ACCOUNT WAS LIMITED AND SAID I HAVE NOTHING TO TELL YOU, YOU CAN'T USE PAYPAL AGAIN!!!

jeffweico 11-26-2015 11:43 AM

Re: New paypal stealth account limited and appeal refused
 
It sounds like you were linked. Did you use a different IP address? Or, it could have been the documents you sent in. If they determined the documents were not genuine, that would cause the limitation.

For a PayPal account to survive, you need:

A New IP address.
A New Windows user account, or a separate PC
A new name and address
A new credit card
A New checking account

Everything must be new, nothing from your old account can be used. Simply deleting information from your old account will not work, because information is never actually deleted, it just disappears from YOUR screen when you delete it. PayPal retains information FOREVER.

PayPal will never tell you exactly what it was that caused you to get limited. They don't want to give you free advice to help you get it right the next time.

Callidus 11-26-2015 11:46 AM

Re: New paypal stealth account limited and appeal refused
 
No it sounds like they've taken a second look at the info you sent in to lift those limits and yes they do take second looks on the odd occasion.

zamzam 11-26-2015 12:04 PM

Re: New paypal stealth account limited and appeal refused
 
Yes, Now I think it may have been those docs because going back over my emails both emails were received on the same day! I has one in the morning to state the documents had been verified and then a few hours later the limitation email titled as Appeal refused.

The most surprising part is I never even contacted them to appeal, it was sent out of the blue. I only called them today to be told they will not tell me the reason and find another payment provider!

I do have a few more stealth accounts which have been running fine for the past few years, and must state this is my first ever stealth account to be limited. I am fully away of how account linking works and can assure everyone this is defiantly not because of any linking.

Everyones opinions will much appreciated. Many thanks

Ebayorbust 11-26-2015 12:26 PM

Re: New paypal stealth account limited and appeal refused
 
The documents you sent in were rejected.

To explain what happened:-

1. Dipsh1t pp rep no.1 looks at the docs. Doesn't like them and escalates to different dept.
2. Dipsh1t pp rep no.2 (who is more of a dipsh1t than rep no.1) looks at the docs and passes them.
3. 'Orrible supervisor rep then looks at the docs referred from rep no.1 and rejects them.

This is more or less what happened. It's done. Move on.

zamzam 11-26-2015 12:29 PM

Re: New paypal stealth account limited and appeal refused
 
Thank you for the advice Ebayorbust, exactly what must have happened. That's why the fuc***s on the phone were so rude!

GreenBean 11-26-2015 06:22 PM

Re: New paypal stealth account limited and appeal refused
 
Quote:

Originally Posted by zamzam (Post 724381)
Thank you for the advice Ebayorbust, exactly what must have happened. That's why the fuc***s on the phone were so rude!

They are rude because they control you.


Learn the lessons from this, including what amount of funds to leave as a balance.

:peace:

muzzie 11-26-2015 06:31 PM

Re: New paypal stealth account limited and appeal refused
 
They are rude, because when they lose you as a customer, they don't to talk with you as it won't give them more money. So, you can't do anything. That is why you need to have several accounts.

burke 11-26-2015 10:45 PM

Re: New paypal stealth account limited and appeal refused
 
I know some may have a hard time with this but I gave up on wasting my time on accounts when they get limited. Ive had very little success getting limitations lifted so I usually wait the 180 days .... I know for some that's difficult.. of course I would love to hear from those that have gotten limitations lifted

dealmate 11-28-2015 09:14 AM

Re: New paypal stealth account limited and appeal refused
 
What I have noticed it became harder to lift limitations. more and more accounts are getting suspended. Seems like started around this summer

usaamah426 11-30-2015 11:45 AM

Re: New paypal stealth account limited and appeal refused
 
Quote:

Originally Posted by dealmate (Post 724694)
What I have noticed it became harder to lift limitations. more and more accounts are getting suspended. Seems like started around this summer

Agreed, most definately.

Welbs 11-30-2015 02:17 PM

Re: New paypal stealth account limited and appeal refused
 
Agreed i lost 3 in july all at once and they were long standing accs thank **** ive not lost anymore since

Bunneh 11-30-2015 02:22 PM

Re: New paypal stealth account limited and appeal refused
 
Quote:

Originally Posted by Welbs (Post 725156)
Agreed i lost 3 in july all at once and they were long standing accs thank **** ive not lost anymore since


You do tend to lose a lot of accounts overall..

missinglink 12-03-2015 05:43 AM

Re: New paypal stealth account limited and appeal refused
 
they fill power when they are rude to you. how many customer service role can you get where you can talk how you feel, polite to some and rude to other. the one in philipine that
answer are slum dweller anyway, they probably resent your life is better than them. who wouldn't?


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