Forum

Feedback removal - in the modern EBAY era
 

one buyer never pay my item and he got an unpaid strike,then this buyer leave neg feedback, can this feedback removed by ebay?if yes,how?:(

I believe if Ive read the new fb rules, they dont allow mutual removal anymore--as far as if a buyer leaves it by MISTAKE---u can try??

ALSO--if that buyer NEVER responds to the unpaid item...they WILL remove.. :)

I thought if the buyer doesn't respond to the unpaid item strike, the feedback he leaves automatically gets removed?

No Modee, Ebay will remove any feedback from a buyer for who you file an unpaid item strike, IF the buyer does not answer the strike. It is automatic and quick. I just had this done this week. Ebay is claiming to do this more often and better to offset all the problems with the new feedback rules...

From what I have seen of the changes if a buyer gets the unpaid notification, responds but does not respond with payment information then the strike holds and the feedback is removed.

It has to do with the new changes stating that they wanted to stop unwarranted and incorrect feedback from buyers. Example, if the buyers response in the unpaid is "I will not pay" then they get the strike and the feedback removed.

Doug

Modee, can u tell me how to get buyer id suspended? even that need pay ,let me know how much u wanna for one buyer id suspend!

some buyer is really terrible, if u give them unpaid strike, they give u neg feedback, and reply your unpaid strike with some bull****. ....

Someone has left me a bad feedback on a new account, can i get it removed or what ???
 

Hi Guys,

I have a new account with 6 (buying) feedback and have just started to list and some idiot has left me a horrible neutral which has lowered my score down to 85.7% He won the item, paid for it and then left the FB in the same day saying the item was broken, how ever there is no possible way he could have received the item in 1 day to overseas and because i haven't even shipped it anyway.

I have tried contacting eBay through live chat and the FB removal contact us link and they keep giving me the run around with there auto response emails, so where do i stand and what approach shall i take to get it removed?

Any help much appreciated!

Cupid Stunt

if they left feedback and didnt pay then your clear for a removal. but ebay has no way of telling that they left it before you sent it. been my experience they will ignore you or send a polite . sorry but we cant remove a normal fb. you are expriencing the naff way that the fb works for sellers now and THATS why they are trying to strike over it. i recon that they will have to change the feedback for sellers . as i know two major sellers who quit ebay over it. they just use there own websites now. good luck though and i am sorry

No way! The Little Ba***rd!

Hes having it now!

Don't ship the item. Let him try to say he never received it because now it is too late since he has already left feedback saying he has it in his possession. When he asks for a refund tell him as soon as he ships the item back to you, you will refund. Then block him from buying from you again.

Yea..dont Forget To Block Anyone That Gives You A Hard Time. Im The Fastest Blocker On Ebay. Even A Rude Email Gets A Block From Me

It can be risky to block a buyer on a newer ebay account. ebay expects that a seller would not know these tricks and this may cause the account to come under scrutiny.

does bug me and i nearly pull my hair out. cenario ! wake up monday. get to work. check ebay and bang !! red one staring you in the face. check why. some idiot did it for fun or unfair reason. they dont sell anything. they dont have stocks to shift. feel like givin them a slap. thats the life on ebay

Yeah. I know that feeling. It suxs. One thing, for sure, buyers can give grief big time.

yea and you know what !! after getting a red one for an item. from a non selling idiot for fun. then sales drop down for the whole week. i think thats so unfair. how can this be right !!!!

It ain't. It's ebay that causes this....as we all know.

i think buyers should have to submit a request to an independant ( not in the pay of ebay ) arbiter or ombudsman and show good cause for leaving a neg. might put petty non sellers off trying to explain they did it for fun. then they had to proove with solid evidence. thats the way to prevent sellers from being smacked in the sales where it hurts most. ( just my opinion )

Thanks guys!

I think im not gonna block him yet.

He wont respond to emails but i have his phone number, is there anyway he could get it removed from his end.? If so i will call him and ask him nicely to get it removed.

Cheers guys!

Cupid

you can ask him to use the amicable withdraw form. but it dont remove the nasty remark ! ( thats so unfair i know ) ask him nicely and say you have 5 kids and a huge mortgage and chickens to feed. time you have to swALLOW on ebay is anoying. just to keep your feedback even/ dam idiots. good luck. oh you can get the withdraw form from the community help page. just pop the word into the box. withdraw feedback

Nice one badebay Cheers mate.

How do you block a specific ebayer from buying in the future. I can't find anywhere under the Ebay preferences?

got to community help page, type in box " block buyers " info should pop up. good luck !!