Your item was handed over to Customs(CHINA)

[Burst]

If its stuck in customs in china, contact your supplier. They can pick it up and get it out, and or reship.

[aking]

I too am having shipping issues with one of my packages. Mine didn't even make it to customs. I think it may have gotten lost. The supplier says he will resend them.

Timing Site Status
　 2009-12-15 15:00:00 City of Shanghai Posting
　 2009-12-16 05:38:23 SHANGHAI Arrival at Sorting Center
　 2009-12-16 07:04:16 SHANGHAI Despatch from Sorting Center


The tracking hasn't changed since 12/16/09.

[CXHALL1]

Originally Posted by dennisjaneway

Hello,

when US-Custom seized the Package, will they write it down on the USPS Tracking Page?

My Package was send by EMS......

Can someone give me a tip, if the package will be seized or not?

Your item was handed over to Customs(UNITED STATES OF AMERICA USSFOA) at 2009-12-31 09:16:00
Date/Time Location Activity
2009-12-24 21:41:00 CHONGQING Posting
2009-12-24 22:57:04 CHONGQING Arrival at Sorting Center
2009-12-24 23:59:29 CHONGQING Despatch from Sorting Center
2009-12-28 13:34:00 UNITED STATES OF AMERICA USSFOA Arrival at Sorting Center
2009-12-28 13:35:00 UNITED STATES OF AMERICA USSFOA Handed over to Customs
2009-12-31 09:16:00 UNITED STATES OF AMERICA USSFOA Handed over to Customs

I am having the same problems

2009-12-27 15:29:00 GUANGZHOU Posting
　 2009-12-27 17:00:00 GUANGZHOU Despatch from Sorting Center
　 2009-12-27 21:04:00 GUANGZHOU Arrival at Sorting Center
　 2009-12-27 23:08:00 GUANGZHOU Despatch from Sorting Center
　 2010-01-01 06:29:00 UNITED STATES OF AMERICA USSFOA Arrival at Sorting Center
　 2010-01-01 06:30:00 UNITED STATES OF AMERICA USSFOA Handed over to Customs

I think its just backed up from the holidays

[xoxbabiixtina]

Originally Posted by CXHALL1

I am having the same problems

2009-12-27 15:29:00 GUANGZHOU Posting
　 2009-12-27 17:00:00 GUANGZHOU Despatch from Sorting Center
　 2009-12-27 21:04:00 GUANGZHOU Arrival at Sorting Center
　 2009-12-27 23:08:00 GUANGZHOU Despatch from Sorting Center
　 2010-01-01 06:29:00 UNITED STATES OF AMERICA USSFOA Arrival at Sorting Center
　 2010-01-01 06:30:00 UNITED STATES OF AMERICA USSFOA Handed over to Customs

I think its just backed up from the holidays

so am i!!! except mine is in NY and they are always so fast!

Label/Receipt Number: EE34 1359 516C N
Class: Express Mail International®
Status: Inbound Into Customs

Your item is being processed by United States Customs. Information, if available, is updated periodically throughout the day. Please check again later



Detailed Results:

Inbound International Arrival, January 15, 2010, 2:32 am, ISC NEW YORK NY(USPS)
Foreign Acceptance, January 07, 2010, 8:09 pm

[nobody999]

Originally Posted by xoxbabiixtina

so am i!!! except mine is in NY and they are always so fast!

Label/Receipt Number: EE34 1359 516C N
Class: Express Mail International®
Status: Inbound Into Customs

Your item is being processed by United States Customs. Information, if available, is updated periodically throughout the day. Please check again later



Detailed Results:

Inbound International Arrival, January 15, 2010, 2:32 am, ISC NEW YORK NY(USPS)
Foreign Acceptance, January 07, 2010, 8:09 pm

i think this means customs have it and will be inspecting the contents.

[xoxbabiixtina]

im just irritated cause this has never happened--- and i emailed my seller and she said "now a days it takes 10 to 15 days to go through us customs and it makes me sad.".... wtf

[babysue]

the difference between US and China is :
US will not care "what is going out"

China have to care "what is going out".

If your parcels have been held for more than 5 to 6 days, Usually Customs in China will not release them.

[Axcend]

I know i'm digging up an old thread here, but my package tracking details are now:

Your item was handed over to Customs(GUANGZHOU) at 2010-11-20 23:03:00

Just wanted to ask: If a package is inspected by customs in china before it reaches the US, does it not get checked by the US or does it go through US customs quicker? or is this just an extra step and it still goes through full procedure of customs in the US as well?

[123]

Originally Posted by Axcend

I know i'm digging up an old thread here, but my package tracking details are now:

Your item was handed over to Customs(GUANGZHOU) at 2010-11-20 23:03:00

Just wanted to ask: If a package is inspected by customs in china before it reaches the US, does it not get checked by the US or does it go through US customs quicker? or is this just an extra step and it still goes through full procedure of customs in the US as well?

If US customs wants to check it they will, its just an additional step sometimes.

[mixa77780]

hi can somebody help me to find out what to do,because my package almost 3 month and still didnt arrive(today 11/20/2010) -
21 Sep 2010 10:06 UNITED STATES OF AMERICA USJFKA Handed over to Customs
12 Sep 2010 14:12 UNITED STATES OF AMERICA USJFKA Handed over to Customs
12 Sep 2010 14:11 UNITED STATES OF AMERICA USJFKA Arrival at Sorting Center
09 Sep 2010 15:10 BEIJING Despatch from Sorting Center
09 Sep 2010 14:26 BEIJING Arrival at Sorting Center
08 Sep 2010 16:23 shangdiyingyunbu Despatch from Sorting Center
08 Sep 2010 16:22 City of Beijing Posting

thanks

[123]

Originally Posted by mixa77780

hi can somebody help me to find out what to do,because my package almost 3 month and still didnt arrive(today 11/20/2010) -
21 Sep 2010 10:06 UNITED STATES OF AMERICA USJFKA Handed over to Customs
12 Sep 2010 14:12 UNITED STATES OF AMERICA USJFKA Handed over to Customs
12 Sep 2010 14:11 UNITED STATES OF AMERICA USJFKA Arrival at Sorting Center
09 Sep 2010 15:10 BEIJING Despatch from Sorting Center
09 Sep 2010 14:26 BEIJING Arrival at Sorting Center
08 Sep 2010 16:23 shangdiyingyunbu Despatch from Sorting Center
08 Sep 2010 16:22 City of Beijing Posting

thanks

Probably lost, or confiscated you should tell the seller to refund you or send another.

[Moscutter]

Handed over to customs twice is means it's being booked in


It's all over for that package... The guy at ISC at jfk told me, if it's listed twice. that means it's detained

[nobody999]

Originally Posted by mixa77780

hi can somebody help me to find out what to do,because my package almost 3 month and still didnt arrive(today 11/20/2010) -
21 Sep 2010 10:06 UNITED STATES OF AMERICA USJFKA Handed over to Customs
12 Sep 2010 14:12 UNITED STATES OF AMERICA USJFKA Handed over to Customs
12 Sep 2010 14:11 UNITED STATES OF AMERICA USJFKA Arrival at Sorting Center
09 Sep 2010 15:10 BEIJING Despatch from Sorting Center
09 Sep 2010 14:26 BEIJING Arrival at Sorting Center
08 Sep 2010 16:23 shangdiyingyunbu Despatch from Sorting Center
08 Sep 2010 16:22 City of Beijing Posting

thanks

3 months?? that's way to long, it's long gone by now...did you not receive a letter from customs?

[jeffweico]

Originally Posted by Axcend

I know i'm digging up an old thread here, but my package tracking details are now:

Your item was handed over to Customs(GUANGZHOU) at 2010-11-20 23:03:00

Just wanted to ask: If a package is inspected by customs in china before it reaches the US, does it not get checked by the US or does it go through US customs quicker? or is this just an extra step and it still goes through full procedure of customs in the US as well?

Yes. Just because it gets checked in China does not mean it will not get checked in the US as well.

I received one package that went through customs in China, and there was a letter in with the usual packing slips that certified the package was inspected and did not contain anything illegal to export under Chinese law, and also did not contain (I forget the word they used) ________ materials or anything related to the Falun Gong.

So there seem to be different priorities here. Chinese customs, in my opinion, is looking more for porno, or what they consider to be "subversive" materials, while US Customs is looking for counterfeits, drugs, etc.

[teedon]

yes,china custom also will check the goods but not too much strickly if the goods are not drug or weapon.

[mixa77780]

hi thanks everyone for help, i bought items on aliexpress,open long time dispute,seller dont want to give me refund or resend,i did claim and still nothing they just told me to wait ,call to ems and find out whats happen with package.They just ignore me and dont want help..i;m really upset with them and i dont know what to do....

[123]

Originally Posted by mixa77780

hi thanks everyone for help, i bought items on aliexpress,open long time dispute,seller dont want to give me refund or resend,i did claim and still nothing they just told me to wait ,call to ems and find out whats happen with package.They just ignore me and dont want help..i;m really upset with them and i dont know what to do....

If you paid with PayPal you should of opened a claim long ago, probably won't let you open on now. Try calling paypal and complaining that they scammed you. I've never used aliexpress but sounds like there dispute center isn't very buyer friendly. At least dhgate is pretty reliable as far as claims go.

[nobody999]

if you can't open a dispute with paypal, you should open it with your credit card company

[mixa77780]

that PPal acct have BIG minus for now)) and attached bank acct closed(before they tried to take my money out)...so the only way out seems to be is make them resend the package..

[mixa77780]

thats what they told me today:
Dear customer,

Thanks for your reply.

If you insist on a full refund, please be advised to provide us with the official document from your Customs that can prove the goods are counterfit. According to seller, if you can accept 50% partial refund for this order, he will send you the items of this order in batches in your next orders with him.

Please feel free to let us know if any questions.

Best regards,

Alba

AliExpress Dispute Team

[123]

Seems like there giving you the run around, would probably be a big hassle getting the documents.

[Axcend]

does anyone know basic holding time for chinese customs?

[Hrad]

I have kindof a similar question. I actually have to send back some vero stuff to China for replacements (defective). The seller seems to be concerned about Chinese customs, he wants me to send many smaller boxes and put low value, etc.

I understand that's what he wants but that's not cheap to do. Anybody know how strict Chinese customs really are? I would ship via EMS and probably boxes that are 45 x 25 x 20 cm in size, maybe 3-4kg weight.

Thoughts?