Hello,
as usual, Amazon is making it harder by time, lately i was trying to open new accounts, but everytime now after uploading the utility bill to the performance, i recevie this message :
"Dear Seller,
We received your submission but do not have enough information to reactivate your account at this time. To reactivate your account, please send the following:
-- Greater detail on evidence or examples that demonstrate that your account has complied with our policy.
How do I send the required information?
Submit this information at
https://sellercentral.amazon.com/cu/contact-us.
What happens if I do not send the requested information?
If we do not receive the requested information within 14 days of the original notification, your account will remain deactivated.
We're here to help
If you have questions about this policy or information requested above, please contact us at
https://sellercentral.amazon.com/cu/contact-us. Additionally, please find assistance creating a plan of action at
https://sellercentral.amazon.com/gp/help/G201623610.
You can view your account performance at
https://sellercentral.amazon.com/per...d?ref=ah_em_op or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing against the performance metrics and policies required to sell on Amazon.
-- Download iOS App at
https://itunes.apple.com/us/app/amaz...er/id794141485
-- Download Android App at
https://play.google.com/store/apps/d...droid&hl=en_US
Sincerely,
Seller Performance Team
Amazon.com
http://www.amazon.com"
I've sent them a message says that i've opened my account recently, and i haven't sell or creat any listings as i've been prevented from selling right after receiving this message, and that i'm trying to bulid a trusted store and the satisfaction of the customers is my target and that i'm not gonna break any rules, but they're replying with an automatic message says that my account has been deactivated and if i feel that it has been deactivated in error, then i should send a message explaining with a great evidence or example that i didn't violate their policy, i've also done that and i'm kept sending this message to them since 5 days, but they're ignoring it.
Any Solutions ??
