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| FernandoPT | 06-27-2018 12:39 AM |
Bought Elmo Fully Pro Seller Account. Got Banned! Need Help!
I have bought Fully Verification Pro Account from Elmo.
Since Mid of Feb. Sell little order with no problem untill 21 june.
I got suspension email from amazon.
He want Docs that I don't have it. Quote:
Hello,
We are reviewing your Amazon.com seller account. During our review, you will not be able to sell on Amazon.com.
Please ship any open orders. If you have funds in your account, they will be available after any amounts paid for A-to-z claims or chargebacks on your orders have been deducted. This usually takes about 90 days, but funds may be held longer.
You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please send an email to payments-funds@amazon.com.
Please provide the following documents and confirm there is a valid credit card on file:
--Utility bill with name and address visible
--Business license, if applicable
--If you have active listings, include copies of invoices, receipts, contracts or delivery orders from your supplier issued in the last 90 days.
You can send files in .pdf, .png, or .gif format. These documents must be authentic and unaltered. You may remove pricing information, but the rest of the document must be visible. Please submit your documents by following this link (https://sellercentral.amazon.com/cu/contact-us).
Once we receive your documents, we will review them and decide whether you may sell on Amazon.com again.
When you are ready to send us your plan, please submit your plan of action by following this link https://sellercentral.amazon.com/cu/contact-us.
Sincerely,
Seller Performance Team
amazon.com
http://www.amazon.com
| Elmo don't help me to get reinstate. I think his account is not fully verified.
Anyone can suggest me to reinstate. Please.
Thanks. |
| Canadianleaf | 06-27-2018 01:01 AM |
Re: Bought Elmo Fully Pro Seller Account. Got Banned! Need Help!
Have you made any changes or new listings which you believe may have triggered this? |
| FernandoPT | 06-27-2018 01:52 AM |
Re: Bought Elmo Fully Pro Seller Account. Got Banned! Need Help!
I added new listing almost everyday.
I just have added a bank to receive money. |
| nimade71 | 06-27-2018 01:54 AM |
Re: Bought Elmo Fully Pro Seller Account. Got Banned! Need Help!
Quote:
Originally Posted by FernandoPT
(Post 927453)
I added new listing almost everyday.
I just have added a bank to receive money.
| Adding bank one month before prime day is a big mistake.
On amazon's algo, it is a fradulent action.
Amazon algo will think of this account as stolen and the hacker is going to sell a lot on prime day without actually shipping products out. |
| ilcarletto | 06-27-2018 03:22 AM |
Re: Bought Elmo Fully Pro Seller Account. Got Banned! Need Help!
What is Elmo saying about it?
Could you please PM JamesNorth101 and inform abut the situation?
Thank You |
| FernandoPT | 06-27-2018 07:27 AM |
Re: Bought Elmo Fully Pro Seller Account. Got Banned! Need Help!
Quote:
Originally Posted by nimade71
(Post 927454)
Adding bank one month before prime day is a big mistake.
On amazon's algo, it is a fradulent action.
Amazon algo will think of this account as stolen and the hacker is going to sell a lot on prime day without actually shipping products out.
| I have added this bank account since April. But not assign it. |
Re: Bought Elmo Fully Pro Seller Account. Got Banned! Need Help!
Quote:
Originally Posted by nimade71
(Post 927454)
Adding bank one month before prime day is a big mistake.
On amazon's algo, it is a fradulent action.
Amazon algo will think of this account as stolen and the hacker is going to sell a lot on prime day without actually shipping products out.
| Amazon algo? |
| FernandoPT | 06-27-2018 07:37 AM |
Re: Bought Elmo Fully Pro Seller Account. Got Banned! Need Help!
Can you please suggest me to reinstate? I'm worried. Thanks. |
Re: Bought Elmo Fully Pro Seller Account. Got Banned! Need Help!
I am also waiting for Elmo's reply regarding support for the accounts I purchased. |
| BigCJ | 06-27-2018 11:15 AM |
Re: Bought Elmo Fully Pro Seller Account. Got Banned! Need Help!
Quote:
Originally Posted by rsot
(Post 927515)
Amazon algo?
|
Algorithm
As for OP. As the person below you replied, you added a bank during a crucial timeframe and amazon didnt like it.
As for the account, if it wasnt verified, you'd never be able to sell as long as you had. Good luck. :juggle: |
| e2free | 06-27-2018 03:13 PM |
Re: Bought Elmo Fully Pro Seller Account. Got Banned! Need Help!
Get in touch with emlo I am sure he will do his best to resolve the issue
After manual review it could your items or anything can suspend account
Fully verified account does not mean you will not get suspended |
| SaiJin | 06-27-2018 03:44 PM |
Re: Bought Elmo Fully Pro Seller Account. Got Banned! Need Help!
Wait for elmo to reply to you.
Do you login and operate the account you got from him correctly though?
Buying an account is a great move, but operating it is even more important.
do you know how amazon ghost accounts work?
These are the things you need to keep in mind. |
| jmag91 | 06-27-2018 06:51 PM |
Re: Bought Elmo Fully Pro Seller Account. Got Banned! Need Help!
Elmo has a good reputation on these forums doesn't he? |
| Ahsan Alay | 06-28-2018 05:52 AM |
Re: Bought Elmo Fully Pro Seller Account. Got Banned! Need Help!
Elmo Is Not Responding Is He still Selling Accounts ? |
| vptom | 06-28-2018 02:27 PM |
Re: Bought Elmo Fully Pro Seller Account. Got Banned! Need Help!
I've been trying to get a hold of Elmo too, his email keeps bouncing. |
| dodya | 06-28-2018 02:45 PM |
Re: Bought Elmo Fully Pro Seller Account. Got Banned! Need Help!
I noticed he’s not selling any accounts anymore No one knows where ELMO IS?!?!? |
| JamesNorth101 | 06-28-2018 04:51 PM |
Re: Bought Elmo Fully Pro Seller Account. Got Banned! Need Help!
Please send Elmo a PM directly. His email no longer works, but PMing here on the forum does
If you have current outstanding issues he will get back to you ASAP. If you dont hear back within a couple of days feel free to also drop me a PM |
| jakobrockz | 06-28-2018 05:09 PM |
Re: Bought Elmo Fully Pro Seller Account. Got Banned! Need Help!
He changed his email recently in the past few weeks |
| Ahsan Alay | 06-28-2018 05:25 PM |
Re: Bought Elmo Fully Pro Seller Account. Got Banned! Need Help!
Hey Guys New here |
| FernandoPT | 06-28-2018 11:01 PM |
Re: Bought Elmo Fully Pro Seller Account. Got Banned! Need Help!
In the case, If I send Docs, like Credit card bill, Invoices, send to Amazon.
is it my account will be reinstate? |
| dachilla | 06-29-2018 09:38 AM |
Re: Bought Elmo Fully Pro Seller Account. Got Banned! Need Help!
Quote:
Originally Posted by FernandoPT
(Post 927963)
In the case, If I send Docs, like Credit card bill, Invoices, send to Amazon.
is it my account will be reinstate?
| I would contact Elmo via PM and wait for his reply. If the account wasn't verified, then they would ask for other documents, such as passport or ID card etc. So I guess he sold a fully verified account but something you did on your side must have triggered this review of the account.
Also I noticed that elmos sales threads aren't in the marketplace anymore. Maybe he went on vacation? |
| dallis | 06-29-2018 07:22 PM |
Re: Bought Elmo Fully Pro Seller Account. Got Banned! Need Help!
It worked for at least 4 months, you were listing every day with no trouble, everything seemed to be working until you made some changes right before a critical hot spot selling period.
No insult intended but you seem sort of clueless about what's going on, I think it's far more likely it's something you did than the account being somehow defective. A defect likely would have showed up right away.
Just saying... |
Re: Bought Elmo Fully Pro Seller Account. Got Banned! Need Help!
Quote:
Originally Posted by Ahsan Alay
(Post 927910)
Hey Guys New here
| Welcome to the forum - all the best as you master ghost method :thumb: |
| marvydocs | 06-30-2018 03:46 AM |
Re: Bought Elmo Fully Pro Seller Account. Got Banned! Need Help!
Quote:
Originally Posted by dallis
(Post 928124)
It worked for at least 4 months, you were listing every day with no trouble, everything seemed to be working until you made some changes right before a critical hot spot selling period.
No insult intended but you seem sort of clueless about what's going on, I think it's far more likely it's something you did than the account being somehow defective. A defect likely would have showed up right away.
Just saying...
|
There should be a guarantee for the account in case of there's no mess happened by the buyer for about 1 or 2 months , but in the mentioned case i personally wouldn't involve if it was my product , full 4 months has passed without any problems , amazon won't let him sell without verifying ID , bank statement , utility bill and invoices in case there is a selling move on the account , not to mention that amazon is asking every now and then for invoices for each item you sell on their platform .
It's better to understand what are you going into before buying a stealth account . |
Re: Bought Elmo Fully Pro Seller Account. Got Banned! Need Help!
Could be issues of going from pro -> individual -> pro
If you have issues with any stores send me more information via a private message https://www.aspkin.com/forums/privat...=newpm&u=34897
I am no longer offering accounts/services though, only support if you need help. |
| Stealthking | 07-03-2018 09:26 PM |
Re: Bought Elmo Fully Pro Seller Account. Got Banned! Need Help!
His accounts not defective nor did he do anything wrong. 90 percent of the time amazon ask you for all the doc information upfront right after the registration within the same 24 hours.This includes what the op is experiencing.Us account makers know how to bypass it ,but once in a blue moon amazon doesnt trigger these request right away.Sometimes get lucky and they never ask us for whatever reason.OP was prolly sold a account that got lucky and never was asked for this specific doc request and elmo never prepared him incase it came later on.This doc request is completely normal,once again he was sold a account that got lucky enough to not pop up right away and the seller sold it before he had to take responsibility for dealing with it. |
| FernandoPT | 07-04-2018 01:47 AM |
Re: Bought Elmo Fully Pro Seller Account. Got Banned! Need Help!
I don't have any document. because this account was bought from Elmo. the information not me.
I have contacted elmo. he don't reply clearly.
he registered this account he should have the docs like Utility bills, Credit card. Is it correct? or when register amazon don't request?
anyone can suggest me to appeal? thanks. |
| Trade2050 | 07-04-2018 06:55 AM |
Re: Bought Elmo Fully Pro Seller Account. Got Banned! Need Help!
Quote:
Originally Posted by FernandoPT
(Post 928897)
I don't have any document. because this account was bought from Elmo. the information not me.
I have contacted elmo. he don't reply clearly.
he registered this account he should have the docs like Utility bills, Credit card. Is it correct? or when register amazon don't request?
anyone can suggest me to appeal? thanks.
| Hey Fernanado! did you login to your amazon account and see if that msg still exists ? Most probably it's already disappeared by now. pls check. |
| arthurwong | 07-04-2018 07:33 AM |
Re: Bought Elmo Fully Pro Seller Account. Got Banned! Need Help!
anyone know how to contact elmo, i have an issue on the accounts I purchased. |
| JamesNorth101 | 07-04-2018 07:40 AM |
Re: Bought Elmo Fully Pro Seller Account. Got Banned! Need Help!
You can just send him a PM here on the forum |
Re: Bought Elmo Fully Pro Seller Account. Got Banned! Need Help!
Quote:
Originally Posted by arthurwong
(Post 928946)
anyone know how to contact elmo, i have an issue on the accounts I purchased.
| Please stop multiple posting - can be quite silly to see |
| FernandoPT | 07-04-2018 09:59 AM |
Re: Bought Elmo Fully Pro Seller Account. Got Banned! Need Help!
Quote:
Originally Posted by Trade2050
(Post 928942)
Hey Fernanado! did you login to your amazon account and see if that msg still exists ? Most probably it's already disappeared by now. pls check.
| it still appear. |
| dallis | 07-04-2018 05:55 PM |
Re: Bought Elmo Fully Pro Seller Account. Got Banned! Need Help!
I don't think it's his job to provide you with any identity document you might ever need if you are suspended. |
| FernandoPT | 07-04-2018 09:42 PM |
Re: Bought Elmo Fully Pro Seller Account. Got Banned! Need Help!
Quote:
Originally Posted by dallis
(Post 929058)
I don't think it's his job to provide you with any identity document you might ever need if you are suspended.
|
He must to have it when registered. is it right?
or when registered amazon don't request? |
| ajabahey33 | 07-04-2018 11:26 PM |
Re: Bought Elmo Fully Pro Seller Account. Got Banned! Need Help!
Quote:
Originally Posted by FernandoPT
(Post 929093)
He must to have it when registered. is it right?
or when registered amazon don't request?
| Now new account when register need to upload document( ID card/Passport, Utility bills/Bank statement etc ...) |
| FrankArif | 07-05-2018 09:42 AM |
Re: Bought Elmo Fully Pro Seller Account. Got Banned! Need Help!
Looking for Elmo
need to get more Amazon accounts
seasoned preferable
Elmos service has been fantastic |
| Stealthking | 07-05-2018 02:36 PM |
Re: Bought Elmo Fully Pro Seller Account. Got Banned! Need Help!
Quote:
Originally Posted by dallis
(Post 929058)
I don't think it's his job to provide you with any identity document you might ever need if you are suspended.
| Yes it is his responsibility to handle it.9 out of 10 accounts he has to do deal with docs anyways because typically all these doc verifications pop up on the day 1 you register.1 out of 10 times you get lucky and it dont pop up til later.Last time I checked Elmo was advertising verified accounts ,why else would someone send him $650 to sell a soon to be doomed account.The utility bill and business license is a guarentee doc request to see at some point even if it doesnt happen right away,elmo is not ignorant to this fact.Its not something the OP did to trigger,this is a doc request that happens regardless as apart of the verification process amazon does.And its been 2 years in effect ,it is not new.Basically what your saying is as long as you get the account sold before amazon sends out this request its out of site out of mind ,no longer my problem. |
Re: Bought Elmo Fully Pro Seller Account. Got Banned! Need Help!
Hello everyone!
If anyone is experiencing issues or has questions/problems, please send me a private message and I will get back to you within 48 hours: https://www.aspkin.com/forums/privat...=newpm&u=34897
There is no need to post on the forums as I am happy to help anyone that needs support by reaching out to me. I may not see your issue if you post on the forums.
Thank you |
| FernandoPT | 07-05-2018 10:55 PM |
Re: Bought Elmo Fully Pro Seller Account. Got Banned! Need Help!
I have contacted elmo. he tell me is my job to find a way to provide these document. he don't provide.
although. he have submitted when setup account. |
| Stealthking | 07-06-2018 12:31 PM |
Re: Bought Elmo Fully Pro Seller Account. Got Banned! Need Help!
Sounds like a elmo thing to say.People on here worship this dude,he would rip you off in a sec if it means he can save $30.He promised you a verified account,the account was never verified if the utility bill request wasnt done by him.Amazon doesnt always ask for it up front ,sometimes it can pop up weeks or months later,but its guarenteed itwill at some point popup.He is just being cheap ,or he doesnt know how to pass the review 100 percent any more.He dont want responsibility if your account goes down because of his docs. |
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