Amazon - status of account

[domdaf]

Hello People

I have received a new email from amazon


Dear xxx
We attempted to reach you by phone to discuss the status of your account.

More than 1% of your recent orders have resulted in negative feedback, A-to-z claims. Your account will be deactivated in 72 hours if you do not address these defects.



The problem i haven't receive any phone call from them, i don't understand if they were able to call me or not.. but i want to know

(1) If my account is suspended how i will be able to recover the money i have on it ?

because since December, i am unable to transfer my money, it remain $ 0 despite i have lot of money on it

My question: Will i be able to transfer the money to my bank account if my account got suspended ? even if i have to wait 90 days?

[agent006140]

if your account has a zero balance,there is nothing to transfer.
It looks like AMZN is holding your money for any future claims

[domdaf]

Originally Posted by agent006140

if your account has a zero balance,there is nothing to transfer.
It looks like AMZN is holding your money for any future claims

ok thanks

so i have to wait

it is holding since long :S i was thinking it was 7 days money holding

[e2free]

why wait, provide them what they asking, its much easier to get account back within 72 hours, after that you have to send long plan

[domdaf]

it's done, i have already provided them the information, waiting now

[rsot]

Originally Posted by tinsoldier

https://www.aspkin.com/forums/amazon...er-review.html

Might have been better to add this to you other thread on this matter.

Excellent cross-reference