Banned from Amazon after using Bitrefill
So I purchased a 300-something GBP gift card from Bitrefill using crypto. Created a new Amazon.co.uk account, loaded it on, and tried to purchase some digital video games.
Next thing I know, Amazon inquires about the account, I respond, and then they ban it. Every time I try contacting them, they respond with the same copy-paste message, part of which contains this:
"We took these actions because the gift card you tried to use is not valid and cannot be redeemed. We cannot reissue the gift card or reimburse you for these funds. For further details, we suggest that you contact the party who sold or gave you the gift card."
I tried
- Creating a new amz account and contacting via live chat
- BBB dispute (they asked for proof of purchase via email but never got back. BBB is useless if you want to exchange more than 2 replies)
- Emails upon emails
Does anyone have any suggestions about what to do? Would appreciate any help.
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