Not sure what to think, beginning to think they somehow linked this account? Just created it in October. They immediately deactivated the account asking for docs. Here are the escalated letters... I provided them my real ID (I had a suspension 10 years ago, however, they didn't have my birthdate or ID or anything at all, and all info on my new ID is different including address and all other account details.) It's an LLC real setup with real bank statements and real utility bill and all... The only thing I had to do is change the utility bill from Residential to Commercial
They kept refusing the ID and the Utility Bill.
Please let me know if you think the account is toast and it got linked, or if you think I have a fighting chance and how you think I should proceed?
October 10, 2019
Hello,
For your security, we have suspended your Amazon seller account. During our review, you will not be able to sell on Amazon. Please ship any open orders. If you have any funds in your account, they will be available after any amounts paid for A-to-Z claims or chargebacks on your orders have been deducted. This usually takes about 90 days, but funds may be held longer.
Why is this happening?
We need additional documentation to verify your identity. If you currently sell on Amazon , we need to verify a change to your payment methods. If you did not make this change, contact Seller Support.
How do I reactivate my account?
Please provide the following documents and confirm that there is a valid credit card on file:
-- A bill that is dated within the last 90 days for piped or natural gas, electricity, piped water, or internet service with name and address visible
-- Business license, if applicable.
The name and address on the document must match your name and address in Seller Central.
How do I send the required information?
You can send files in .pdf, .png, or .gif format. These documents must be authentic and unaltered. Please submit your documents by following this link (
https://sellercentral.amazon.com/cu/...bRedirect=true).
We're here to help
You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please send an email to
payments-funds@amazon.com.
Once we receive your documents, we will review them and decide whether you may sell on Amazon again.
You can view your account performance at (
https://sellercentral.amazon.com/per...d?ref=ah_em_ap) or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing against the performance metrics and policies required to sell on Amazon.
--iOS App (
https://itunes.apple.com/us/app/amaz...794141485?mt=8)
--Android App (
https://play.google.com/store/apps/d...droid&hl=en_US)
October 14, 2019
Hello Sip Mercato,
We have reviewed the document(s) you recently provided, but do not have enough information to reactivate your account at this time.
We were unable to verify the document you provided because you did not provide all pages of the document, provided screenshots, or did not show all of the required information.
We were unable to verify the document you provided because it was illegible.
We were unable to verify the document you provided because it is not a bill for piped or natural gas, electricity, piped water, or internet service.
Please provide the requested documents and confirm there is a valid credit card on file.
You can send files in .pdf, .png, or .gif format. These documents must be authentic and unaltered. You may remove pricing information, but the rest of the document must be visible. Please submit your documents by following this link (
https://sellercentral.amazon.com/cu/...bRedirect=true).
Once we receive your documents, we will review them and decide whether you may sell on Amazon again. If you do not send the requested documents, we may cancel your listings and any funds in your account may be held for up to 90 days, but funds could be held longer.
Learn more about account reviews in Seller Central Help:
https://sellercentral.amazon.com/gp/help/G1801.
You can view your account performance at (
https://sellercentral.amazon.com/per...d?ref=ah_em_ap) or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing against the performance metrics and policies required to sell on Amazon.
-- iOS App (
https://itunes.apple.com/us/app/amaz...794141485?mt=8)
-- Android App (
https://play.google.com/store/apps/d...droid&hl=en_US)
Sincerely,
Seller Performance Team
Amazon.com
http://www.amazon.com
October 24, 2019
Hello,
We are reviewing your Amazon.ca seller account. During our review, you will not be able to sell on Amazon.com.
Please ship any open orders. If you have funds in your account, they will be available after any amounts paid for A-to-z claims or chargebacks on your orders have been deducted. This usually takes about 90 days, but funds may be held longer.
You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please send an email to
payments-investigate@amazon.ca.
Please provide the following documents and confirm there is a valid credit card on file:
--Utility bill with name and address visible
--Business license, if applicable
--If you have active listings, include copies of invoices, receipts, contracts or delivery orders from your supplier issued in the last 90 days.
You can send files in .pdf, .png, or .gif format. These documents must be authentic and unaltered. You may remove pricing information, but the rest of the document must be visible. Please submit your documents by following this link (
https://sellercentral.amazon.com/cu/contact-us).
Once we receive your documents, we will review them and decide whether you may sell on Amazon.com again.
Sincerely,
Seller Performance Team
Amazon.com
http://www.amazon.com
December 8, 2019
Hello
Your Amazon selling account remains deactivated. Your listings have been removed. Please ship any open orders to avoid further impact to your account.
Why is this happening?
This decision was made after reviewing both your account and the information provided.
What happens if my account is not reactivated?
If you do not provide a valid appeal, or choose not to appeal the deactivation, 90 days following this notification, you may separately request a funds disbursement by contacting
disbursement-appeals@amazon.com. We will conduct a separate investigation to evaluate your account. The policies we put in place are to protect our customers and selling partners. If we find that you have engaged in deceptive, fraudulent, or illegal activity; or have abused our systems or repeatedly violated our Policies, we may withhold some or all funds in your account.
We may not respond to further emails about this issue.
Sincerely,
Seller Performance Team
Amazon.com
Amazon suspended a brand new account after I provided them Utility Bill and ID 
