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My Amazon suspension craziness
 

This has been my last 2 weeks. Anyone else seeing mass confusion lately with their suspensions? Something tells me I should just drain the rest of the money from my account and run the other way! lol

6/4 - Received counterfeit complaint for 1 ASIN (book).
7/12 - Received email - "Your account is under review and someone will call in 72 hours."
7/13 - Account Support calls and asks for PoA and invoices to be submitted before 72 hours expires.
7/15 - Submit first PoA explaining I have no invoices.
7/16 - Account deactivated. "You have not submitted a valid appeal."
7/17 - Submitted 2nd PoA with the added bullet point "I will no longer be selling in the book category."
7/21 - Account reinstated - Email includes "You have 90 days to submit invoices."
7/26 - Account deactivated, "You have 24 hours to provide PoA and invoices."
7/27 - Submitted appeal basically saying "But you guys gave me 90 days!" attached copy of email.
7/28 - Account reinstated - Exact email contents "
We reviewed your account and the information you provided, and we have decided that you may sell on Amazon.com again.*
In our efforts to protect our community, we sometimes err on the side of caution. We are sorry for any inconvenience this has caused."

Re: My Amazon suspension craziness
 

Its an overall risk assessment of your account

Certain products depending on the brand/owners/IP have more impact if you run into one of these complaints

The best solution is to provide legit invoices to back up the sales. 2nd best option is what you said in your appeal, good job.

But now that you're in this back and forth loop, you'll likely need the legit invoices to get back on - or go the stealth route and try to avoid that particular ASIN

Re: My Amazon suspension craziness
 

Amazon is always find a way to ditch sellers.