Suspended for suspect relation with other seller account

[dano]

One of my accounts was suddendly suspended because they related it to other banned account
The problem is that the other account is not mine, i can read the name in Amazon suspension email, but i cannot read other details

I already tried to apply my appeal writing to them in the dedicated compliance section

What is you experience on this? My experience is 99% on eBay and i started last year to sell on Amazon, so this is the first time i met this kind of suspension

It is strange because i didn't knew the account related to mine before the suspension email arrived, it is true it's not mine....

How can i demostrate it?

[agent006140]

you have to ask AMZN.
There is an UK Ebay seller who lived in a building which offers internet access to all tenants and one was suspended,so she got suspended,we dont know your situation.

[dano]

Originally Posted by agent006140

you have to ask AMZN.
There is an UK Ebay seller who lived in a building which offers internet access to all tenants and one was suspended,so she got suspended,we dont know your situation.

Yes i got what your are meaning

[rsot]

Appeal writing is hit or miss - marketplace has some sellers of this service that work it out with AZ

[e2free]

They have strong linkage between then 2 accounts, it can be same name, date of birth address etc or even same vcc