amazon on hold

[robinhod]

hello , my amazon account was on hold and now i want to send them a payoneer statement billing but my billing address is not on it plz if that is a problem tell me and if anyone face the same problem before , thanks

[e2free]

Originally Posted by robinhod

hello , my amazon account was on hold and now i want to send them a payoneer statement billing but my billing address is not on it plz if that is a problem tell me and if anyone face the same problem before , thanks

They don't accept payoneer statement

[rsot]

Welcome to the forum OP - all the best as you master ghost

YouTube (Short URL)

YouTube (Short URL)

What was the cause of your account on hold?

What are they requesting you to submit exactly?

[robinhod]

Originally Posted by rsot

Welcome to the forum OP - all the best as you master ghost

http://youtu.be/TLcuTISVs3s

thank you very much for the welcoming i was here for about 9 month but i lost my log in so i created a new account

[robinhod]

Originally Posted by Beautiful

What was the cause of your account on hold?

What are they requesting you to submit exactly?

i think someone else was using my account , actuly my browser got hacked by script kid i think it was a fraud app so i lost my fb acc and yt so amazon that is way they ask me for verification they ask for billing statement but i dont i send them the payoneer and they decline it .

[krakh91]

Can you provide exactly message from your mail. What amazon asking from you?
Or its just re-verification? And you see red notice in account info.

[rsot]

Originally Posted by robinhod

i think someone else was using my account , actuly my browser got hacked by script kid i think it was a fraud app so i lost my fb acc and yt so amazon that is way they ask me for verification they ask for billing statement but i dont i send them the payoneer and they decline it .

Rough to hear about the hacking

[robinhod]

Originally Posted by krakh91

Can you provide exactly message from your mail. What amazon asking from you?
Or its just re-verification? And you see red notice in account info.

they need a billing statement from me with a name and number and billing address

[SaiJin]

That sounds rather simple to do... give that to them

[robinhod]

it is not simple i tried too many time to send them what they ask for

[Roy3805]

Is my Amazon toast??

[SaiJin]

Not necessarily... they'll probably want to reverify and ask you to change your password