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-   -   amazon on hold (https://www.aspkin.com/forums/amazon-suspensions/149735-amazon-hold.html)

ahmaed 02-15-2023 04:19 PM

amazon on hold
 
when they ask for card payment documents to verify the billing address
I send them a Payoneer card statement but they reject it
its not acceptable to them ?

Beautiful 02-17-2023 10:20 AM

Re: amazon on hold
 
for buyer or seller account?

rsot 02-17-2023 10:35 AM

Re: amazon on hold
 
payoneer card statement might have been auto-rejected - address of your is on the statement?

e2free 02-17-2023 02:02 PM

Re: amazon on hold
 
I believe it’s buyer account, payoneer statement does not work, you need good high street bank statement

ahmaed 02-17-2023 04:52 PM

Re: amazon on hold
 
Quote:

Originally Posted by Beautiful (Post 1211046)
for buyer or seller account?

its a buyer account

ahmaed 02-17-2023 04:54 PM

Re: amazon on hold
 
Quote:

Originally Posted by rsot (Post 1211050)
payoneer card statement might have been auto-rejected - address of your is on the statement?

yes the address is on the Payoneer statement

ahmaed 02-17-2023 04:55 PM

Re: amazon on hold
 
Quote:

Originally Posted by e2free (Post 1211071)
I believe it’s buyer account, payoneer statement does not work, you need good high street bank statement

the verification is for the card payment or for the address only?

rsot 02-17-2023 08:00 PM

Re: amazon on hold
 
Quote:

Originally Posted by e2free (Post 1211071)
I believe it’s buyer account, payoneer statement does not work, you need good high street bank statement

good clarification

agent006140 02-17-2023 08:47 PM

Re: amazon on hold
 
Quote:

Originally Posted by ahmaed (Post 1210930)
when they ask for card payment documents to verify the billing address
I send them a Payoneer card statement but they reject it
its not acceptable to them ?

is it a payoneer prepaid debit card?

agent006140 02-17-2023 08:49 PM

Re: amazon on hold
 
The conventional way of verifying billing address is to take your credit card number and go to a database and verify your billing address number and zipcode

murdered_by_ebay 02-18-2023 01:18 AM

Re: amazon on hold
 
payoneer is abused a lot , if you use a payoneer debit card on amazon this is suspicious

ahmaed 02-18-2023 04:08 AM

Re: amazon on hold
 
Quote:

Originally Posted by agent006140 (Post 1211082)
is it a payoneer prepaid debit card?

that's correct

ahmaed 02-18-2023 04:09 AM

Re: amazon on hold
 
Quote:

Originally Posted by agent006140 (Post 1211083)
The conventional way of verifying billing address is to take your credit card number and go to a database and verify your billing address number and zipcode

I use the same billing address of the Payoneer card on my amazon account
but they reject any billing statement from payoneer
and they ask for a card number and billing address proof !

ahmaed 02-18-2023 04:10 AM

Re: amazon on hold
 
Quote:

Originally Posted by murdered_by_ebay (Post 1211094)
payoneer is abused a lot , if you use a payoneer debit card on amazon this is suspicious

I have used the Payoneer card on amazon for almost 2 years no issue happened

murdered_by_ebay 02-18-2023 04:59 AM

Re: amazon on hold
 
Quote:

Originally Posted by ahmaed (Post 1211100)
I have used the Payoneer card on amazon for almost 2 years no issue happened


it does not mean they will continue accepting it

agent006140 02-18-2023 11:15 AM

Re: amazon on hold
 
Quote:

Originally Posted by ahmaed (Post 1211099)
i use the same billing address of the payoneer card on my amazon account
but they reject any billing statement from payoneer
and they ask for a card number and billing address proof !

they want the card number

murdered_by_ebay 02-18-2023 01:08 PM

Re: amazon on hold
 
amazon know very well which cards belong to payoneer. if they ask you to provide a credit card statement and at the same time reject payoneer statements you can consider that as a demand to use a different card and provide statement for that card

most likely they want you to use a card from a bank , not from an EMI

ahmaed 02-18-2023 01:45 PM

Re: amazon on hold
 
Quote:

Originally Posted by agent006140 (Post 1211109)
they want the card number

if they reject the Payoneer statement and if I attach another real bank address with the card number will they figure out from the database it, is not from that bank?
so what to be done here?

murdered_by_ebay 02-18-2023 02:36 PM

Re: amazon on hold
 
just exchange the card and send a card statement for the new card

agent006140 02-18-2023 04:33 PM

Re: amazon on hold
 
Quote:

Originally Posted by ahmaed (Post 1211130)
if they reject the Payoneer statement and if I attach another real bank address with the card number will they figure out from the database it, is not from that bank?
so what to be done here?

why cant you just give them the card number in stead of the card statement?
is there a place to add numbers only?
bots are computer software,programs which read numbers,they dont look at photos or read letters

ahmaed 02-18-2023 05:14 PM

Re: amazon on hold
 
Quote:

Originally Posted by murdered_by_ebay (Post 1211135)
just exchange the card and send a card statement for the new card

I can't log in they put hold on the account until i verify billing address

ahmaed 02-18-2023 05:15 PM

Re: amazon on hold
 
Quote:

Originally Posted by agent006140 (Post 1211144)
why cant you just give them the card number in stead of the card statement?
is there a place to add numbers only?
bots are computer software,programs which read numbers,they dont look at photos or read letters

they send an email to reply to it with a document to proof the billing address of the card that use in the account


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