Is my AMZ account toasted ?

[lyl797]

I just got this email message from AMAZON, this is my stealth account running for 5 years.

Does this mean my account is toasted ? I just went into my account, everything works and I could not find this message anywhere in my seller account. Anynoe sheds some light on this please ... .thanks a million.

================= AMAZON email ====================

Hello from Amazon,
　
Your account is currently under review. We believe that your account may have been used to engage in prohibited, deceptive, abusive, or illegal activity and we must complete a review to prevent the permanent removal of your Amazon.com selling privileges.
　
What information am I being asked to provide?
We are asking for any additional information about your business.　To learn more about account reviews, search "Velocity Limits and Account Reviews" in Seller Central Help.
　
How do I submit an appeal?
Please send your appeal to us by replying to this notice.　
　
What happens if I do not appeal?
If your appeal is not successful or you choose not to appeal, some or all of your funds will be withheld. If you do not wish to submit any additional information, please let us know and we will complete our review and provide you with a final response.

[lyl797]

The reason why I am asking this is there is no case in my AMAZON seller central, just an email sent to me.
Usually when I have this kind of AMAZON account review, I should see a case in my seller central for me to appeal. But there is none. Everything inside my seller central looks normal.
And my orders still come in asking me to ship out orders.
My listings are still live on line with buy boxes.

I mean it does not looks like my account is toasted in any way though.
Just an email asking me to send documents ? for account review ?
I see AMAZON seller forum, sellers are receiving ⊗⊗⊗⊗ emails like this, therefore I was wondering is this a real AMAZON case ?

[lyl797]

Haha … it’s a SCAM, not coming straight from AMAZON
it’s from
seller-notification@f05307683l-amazon.com

[degsey69]

If Amazon wrote to you you should see a nice red flag at the top of the page and a message in your performance notification, this is a scam.