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amazon calling bank to verify information
 

Heres a new one, amazon deleted my account (that's not the new part), so I attempted to chat with a representative online who asked me for my phone number, address and bank's phone number so they could verify my information, anybody else ever have this happen to them?

yes. This has been happening when others have called to ask about accounts.

Interesting, have heard of this one before...

Oh, I thought this was a new thing, anyways is there any way around this or am I screwed?

In the course of questioning, what did the amazon staffer say?

Did you initiate the chat?

Asking for your name, address phone number is within their T&S. Asking by phone for bank details crosses the line of privacy.

:juggle: :spy: :juggle:

That is what I was thinking. I used to work at a bank and that is how people get scammed. There is a difference between verify the last four digits of an account and give me your whole number.

They did not ask for the bank account - they asked for bank's phone number - still an odd move but I have had this happen with Az before. No contact with my bank but I wonder why the rep had asked this - perhaps some odd thinking on Az part.

What else did the rep say?

what do you mean No contact with my bank? how can you know that bro

i mean its obvious they asking it for verification purposes, even if they do nothing and keep your money, it would be stupid to ask such thing. BTW when i call they asking phone number on the back of my CARD

I dont know what info amazon able to collect
but
simple credit card issuer bank mismatch may grant you ignore

Re-read the OP. Read the title of the thread.

They asked for the bank's phone number to verify information

Until the OP posts again, there is an inference that amazon were not acting in a correct manner.

It's imperative to have more info.

:spy:

more info deffos needed:spy:

Just for clarification purposes - I do have accounts that keep track of ANY inquiry about the account - comes with an account manager to boot

So if a person calls the bank to verify you have an account ( which that in itself would be shady and not sure if a bank would release info ) BUT you are saying that if they do, someone from the branch calls you and let's you know?

What if a teller answers and not an account manager?

If a teller answers - for these few bank accounts to which I am referring (might be my special status on these by the way) - and decides to open up the account, there is an alert that comes up for access my bank account. It's just a professional designation on my account.

Pretty sweet!

Notification goes to the account holder.

This is actually a practice not specific to Canada.

Exists in Australia, New Zealand. There is also a variation with some US banks.

Security alerts may be attached to accounts.

EG, US Bank allows them via email.

BoA has several measures. SafePass® is one to consider.


Mine are both email and cell phone notification as well as a phone call.

rsot appears to have much the same in place.

It's effective because of rotten paypal, for starters.

It's most effective because it prevents my funds being mishandled. I am not liable for any funds being stolen.

:juggle:

Hi, sorry for taking so long to respond,

I tried to login to an account and found it was deleted the day before disbursement (of course) so I messaged amazon to see what happened and acted innocent. They said amazon specialists need to call my bank to confirm it was indeed me who was using this account, I refused and I was told I would be emailed....but of course I was never emailed

cant see a bank giving them any info with a phone call its private

data protection


i cant phone the bank and ask for info on my wifes account so how can amazon phone for info?

So you think its a bluff? I am tempted to give them the information but I'd rather not get in trouble with my bank....anybody else ever done this??

i would have thought so not sure what its like in the us but in the UK nobody is allowed to ask your bank private questions apart from maybe the tax man or police

data protection act only allows yourself or if your incapable maybe a carer to confirm anything and even then you need to go through security questions ect

This is just typical AZ - stalling, no calls, no e-mails...doubt you will see any money without some legal involvement.

Banks will not give any information out, calling a bank and asking questions about a customer of theirs... = them telling the person calling to go fk off. i once accidentally billpayed moneybookers instead of western union. i called money bookers bank.. and they wouldn't even verify that moneybookers had an account! lol

Speak to your bank B4 giving amazon the time of day.

Ideally, your bank should tell you calls may be received by companies asking about accounts. There are strict guidelines in place as to what they can do, what they can ask and the reason. They have to supply ID

It would not be my understanding that anyone other than the designated person within the company would have the right to seek your info.

:pop2: