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  #1  
Old 01-18-2013
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Unhappy amazon keeps reseting my password, please help

Hi there, I have been having some problem on my amazon account. I keep getting email from amazon saying that "As a precaution they have reset my password" as if someone is trying to access my account.

I then have to go on to the amazon website and click on forgot password and that way create a new password.

This has now happened about 6 times in a space of 4-5 weeks. Nobody else uses my laptop but me. I even changed windows user account in case someone has hacked my account but still the same thing.

I am now getting worried, what should I do? Do I need to change my email address or format my computer?

Please advise.
Thanks
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Old 01-18-2013
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sounds like someone is trying to get into your account or the passwords that you are using are on the list of the most hacked passwords. Just thought
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Old 01-18-2013
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sounds like someone is trying to get into your account or the passwords that you are using are on the list of the most hacked passwords. Just thought
I use random passwords and I can't see it being that common 6 times. How can I ensure this doesn't happen? Should I create a new email account?
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Old 01-18-2013
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Someone knows your amazon email and is trying to access your account but keeps getting the password wrong it looks like...
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Old 01-18-2013
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Originally Posted by Gamefreak View Post
Someone knows your amazon email and is trying to access your account but keeps getting the password wrong it looks like...
Should I change the email address or will this make things worst?
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Old 01-18-2013
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Should I change the email address or will this make things worst?
shouldn't make it worse, but you should update the email. Seams to be the only logical explanation.
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Old 01-19-2013
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anyone else?
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Old 01-19-2013
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format computer? dude why? if u think its sort of spy use kaspersky+spybot
u can give a call to amazon like an option
in this case what else u can do? just keep changing your pass every time u log in , sounds like a bag
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Old 01-19-2013
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i use a antivirus called viper its pretty good
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Old 01-19-2013
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@Dude, I just want to make sure of 2 things:

1. You sure the e-mail is from Amazon?

2. When you log into the account, you can sell and do normal dealings?
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Old 01-19-2013
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@Dude, I just want to make sure of 2 things:

1. You sure the e-mail is from Amazon?

2. When you log into the account, you can sell and do normal dealings?
Defo email is from amazon because when I try to log in with my old password it won't work. I have to click on forgot password as suggested in the email I got from amazon and then they will send a link for me o reset the password.

I can then log back nto my account and do normal things. My listings are all active and no new items has been listed that I am not aware of.

I tried creating a new Windows USER account and use a new Web Browser but still the same after about 1 week it comes back.

Has this ever happened to anyone?
Any idea how I can stop it?
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  #12  
Old 01-19-2013
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Maybe best move would be logging in - CHANGING e-mail AND username - might be a good start
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Old 01-20-2013
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Change email.. Someone probably has a bot on your amazon email if everytime u change the pass and try to log in again its the same issue...

Make sure you didnt give your info to any 3P software like feedback five or other...

I personally has this issue after I signed up for feedback five
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