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Impossible Amazon
 

Just had one of smaller US accounts suspend, 1000+ feedback, metrics perfect, all FBA approx 6 months old.
Reason "complaints from rights holders about authenticity" However the ASIN that was being complained about I have never sold, never stocked and its only in my stock file with zero sales.
Appealed, wrote to Jeff and basically told "sorry you no longer can sell on amazon" Asked for invoices, but how can you send invoices for a product you have never purchased.
Luckily my money was disbursed so only about $5k held for 90 days.
So now it looks like if amazon get a complaint about a product from the rights holder and you have the ASIN on your stock file there's a chance of suspension.
CRAZY

Re: Impossible Amazon
 

WOW. This is insane. You didn't sell that product and they suspended your account.

Re: Impossible Amazon
 

This is such a bs threat - wow, stock file suspension...like a preventative action

Re: Impossible Amazon
 

I am a firm believer that Amazon and ebay both would like less sellers, especially competitive sellers and will cut them for little or no reason at all.

Re: Impossible Amazon
 

I agree. I think Amazon is using false "inauthentic" allegations to get rid of sellers who are making money. Once suspended, it would take some time to build up your seller reputation to earn that much money.

Re: Impossible Amazon
 

I don't think it is as simple as "making money" but more so at a very competitive price. If you control the price or devalue a category by keeping the price very low, everyone looses profit including Amazon. In all reality, Amazon is going to sell x amount of items a day weather the price is very low or higher so the only way to make more revenue is to keep the prices up...

Re: Impossible Amazon
 

interesting theory yankee... makes a lot of sense actually... I wouldn't mind all the deadbeat undercutters getting kicked off :croc: long as its not me :lol:

Re: Impossible Amazon
 

Ebay has a term for it, "Controlled Status Group" and they will kill your account if you make this list. I lost an account when I came here that would sell more than 80% of a category and sometimes nearly 94% of specific brands and supplied the two other major sellers. Had maybe 10 other sellers. Now that category has 1000s of sellers. Ebay made very little on my account. Lowest fees possible, maximum amount of support including a direct rep, no insertion fees. Now when I look at terapeak, my 30K monthly fees most likely is ten times that. Eliminating that account did not cost ebay hundreds of thousands of dollars in fees, it made them hundreds of thousands of dollars more.

I am sure Amazon looks at it the same exact way.

Re: Impossible Amazon
 

I would rather buy off amazon than ebay but i would rather sell on ebay than amazon.:noidea:

Re: Impossible Amazon
 

yes same here

Re: Impossible Amazon
 

Would think almost everyone would agree with you on that Burger Box Man, by the way just have to ask, do you just love burgers or do you sell them or is there some other reason behind your username on here?

Re: Impossible Amazon
 

Maybe something in what you say "yankee". This was a ghost account which was very competitive and would beat amazon most times for the "buy box". My main account which amazon know me (as I am a vendor) usually does the same but not quite as aggressive and thats fine.

Re: Impossible Amazon
 

I sell burger boxes for a living. Don't make much money, but I can still give my son pocket money to go play bingo.

Re: Impossible Amazon
 

lol that explains it then, well it you enhoy selling burger boxes keep at it..people need them and its a good conversation starter

Re: Impossible Amazon
 

Sorry to hear this, Taking the Mickey!!

I was almost all the time on by box. I had over 10K monthly sells but my profit was about 2.5K. This explains a lot. I hate Amazon and eBay. but it is my way of living.

Re: Impossible Amazon
 

No, their angle is you list you stock an item. We will prevent even that by suspension.

:ballchain:

Re: Impossible Amazon
 

There would seem to be a simple solution to that... Why even add it as a stock item if you are not selling it?

Re: Impossible Amazon
 

Fattening the catalogue to avoid linking, as discussed many times on this forum, and a practice that I have be doing for many years.

Jeff, how many titles do you have in your stock file with amazon with zero stock and have not sold for many months, as a similar situation could occur.

My all post was to say that amazon can suspended you for not selling an item.

Re: Impossible Amazon
 

Please don't take my post the wrong way. I do have many, many books that have gone to zero and I never delete them. But I would never have thought to put items into inventory that were high risk. I wasn't trying to imply that you were being stupid or anything. It was more along the lines of my way of saying that type of stuff should be removed and the problem is solved.

Re: Impossible Amazon
 

Perhaps now Micky will think twice before accusing others on this forum of shady dealings merely over accusation by Amazon absent evidence.

Re: Impossible Amazon
 

Any respect I had for Amazon was greatly diminished after could not buy for 4-5 hours Monday and by time could added day to order and one items cost alot more.

Re: Impossible Amazon
 

You could probably get CS to refund you the difference....just saying.

Re: Impossible Amazon
 

Why do you have a stock file for something that u don't even sell? also it has come to my attention from personal experience that sometime amazon just boots sellers that are too competitive with them for popular items, they rather just lose the seller so the price increases and their profits for said item increases. Its brutal but nothing u can do..

Re: Impossible Amazon
 

It's ironic, since Amazon is always pushing the lower your price angle, I guess if you actually listen to them, they suspend you.

Re: Impossible Amazon
 

I believe they only push this on items sold only by 3rd party sellers, though I may be mistaken.

Re: Impossible Amazon
 

30 day rolling reserve is the ultimate punishment for aggressive pricing. They hold your money and if you close the account they hold it for 90 days.

Sometimes they will add entire categories to FBA only as well for the holiday season. Such as they did to a 8 year old account with tens of thousands of feedback. No toys or games unless FBA for the months of November and December. Makes ZERO sense other than they want to make more money.

Re: Impossible Amazon
 

Afraid you're mistaken on that, yankee. They've been doing this since at least 2011 (when I first started selling on Amazon). And it's not to make money---it's to keep the SERVICE Amazon quality. Toys and Games are the biggest categories sold on Amazon.com November-December, so they want to make sure that sellers who aren't meeting certain criteria (shipping speed, defect rate, etc) don't sell in those categories during the holidays UNLESS they are using FBA. Like I said, it's been going on consistently for 4+ years.

Re: Impossible Amazon
 

First time I have run into it. Defect rate is less than 1% no late shipments. Cancellation rate is less than 1%

I personally have not seen this before and dont doubt you at all. Just makes non sense to me.

Re: Impossible Amazon
 

Well, they are always tightening the noose over there.

I believe they only push this on items sold only by 3rd party sellers, though I may be mistaken.


Possibly; I never checked. In the end, Amazon is just one more company that pays lip service to stuff like having the lowest price on everything, which it clearly doesn't (Toys & games comes to mind, again). If they had no competition, they'd double their prices overnight.

Re: Impossible Amazon
 

You also have to have sold at least 25 items in that category prior to October.

Like I said, they do this every year, and only for that category. If that doesn't make sense to you....well, lets just say it's good YOU don't run Amazon. :p

Re: Impossible Amazon
 

That would not be a problem either. It was a simple appeal but still....never happened before and this account sells thousands of Legos every year for years and years and leap pads and games etc...

Re: Impossible Amazon
 

Don't know what to tell you. Read the email. The conditions are very clear and not at all hard to meet. There is 0 reason they wouldn't allow you to sell toys and games if you meet their conditions. They WANT us on Amazon, otherwise we wouldn't be there.

Re: Impossible Amazon
 

yeah they want u to sell if you qualify, i didnt qualify when it started but i was working on getting my ODR down from a few a-z claims due to me being out of country so i sold items at a lost and sent a bunch of stuff to FBA. 10 days later or 5 after deadline i got another email letting me know that I now qualify and can list in toy and games category as seller fulfilled.

Re: Impossible Amazon
 

It seems to be more of a generic allegation e-mail just to end the account.

Re: Impossible Amazon
 

People have been reporting this for months....yet some still insist that everyone who get's it must be guilty.

It's ironic when the birds come home to nest in your back yard.... :rolleyes:

Re: Impossible Amazon
 

I got this kind of allegation in 2011 about suspicious media DVD sales or so accusation for an account that had NEVER sold media. Since then, I haven't been on Amazon as much as before

Re: Impossible Amazon
 

Not much to talk about. It was appealed and sales are as usual....BUT it does not make sense to me why the attempt to force FBA, even if it does to you.

I am not asking you why, I am stating it makes no sense to me unless they wanted higher revenue. Clearly amazon feels the same way seeing as a quick appeal remedied the problem. FBA for these items will not work and a 4500 square foot store with three employees would have to close.

Anyways, my point is, Amazon is crazy, always has been crazy and always will be.

Re: Impossible Amazon
 

What don't you understand?

For whatever reason, your account did not meet their standards. Your orders weren't being delivered fast enough, your account had too many defects, customers were complaining about packaging----I don't know what, but SOMETHING. THEREFORE: In order to control all of these variables, FBA is the solution. Amazon did not/does not TRUST you, but they trust themselves/their employees.So you weren't allowed to sell in one category for 2 months unless you did FBA. Has nothing to do with revenue, it's about the customers experience.

Re: Impossible Amazon
 

Similar thing happened to me. I had an ASIN listed, no one purchased from me because my price was too high and the knock offs were being offered at just 70% of my price. Amazon kicked me off for holding "inauthentic" stock. That account didn't have much sales and no money being held, so I let it go... tsk tsk.

Re: Impossible Amazon
 

You lack the ability to read again. ACCOUNT IS GREAT STANDING and with a simple appeal, was back to normal. Absolutely NOTHING wrong with the account. NOTHING wrong with the account. Near perfect. DAILY distributions on a USA account. An account that is almost unheard of today. Get it? NOTHING wrong with the account in any way.

So, no matter what you regurgitate, it does not make any sense. Stop saying it does. It just makes you look and sound dumb and that is one thing you are not.