Competitor has ripped off my design, what do I do?

[eezo]

So a few months back some newbie seller popped up and started selling a rip off of my design on Amazon, I immediately messaged him to say I want it removed. What he did was change the design ever so slightly, I thought about taking it further but he was so ammeter I thought I would let it go.

However I've just had a return from a customer who has clearly got me confused with this seller, they have returned me the rip off item instead and want a refund. I've explained that I never sent the customer this item but my real concern is that people are confusing my decent product with my IP for this awful rip off. I don't want to get any more returns for his poor product or have people leave bad reviews on my listing.

How do I go about getting Amazon to remove his listings?

[UKGiftWarranty]

Do you have any legal right to enforce the listing removal? If so, Amazon should be helpful providing you genuinely have the rights to the product (ie your creation).

[mrking401]

If you legally own the patent or trademark for this item then you can get them removed quickly.If you dont then theres a thing called fair use for your competitor.

[MM78]

Originally Posted by mrking401

If you legally own the patent or trademark for this item then you can get them removed quickly.If you dont then theres a thing called fair use for your competitor.

Completely agree, if you don't a patent or trademark on that specific design....you don't have a leg to stand on.

[eezo]

Originally Posted by MM78

Completely agree, if you don't a patent or trademark on that specific design....you don't have a leg to stand on.

I'm in the process of protecting the IP on the design but it's a slow process.

[MM78]

Originally Posted by eezo

I'm in the process of protecting the IP on the design but it's a slow process.

That it is, hopefully you can get the competitors taken down.