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  #1  
Old 11-04-2016
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Default Anything else needed from Amazon to be reinstated?

Account got suspended due to sale of items imported from outside of EU. Thought it's straightforward to appeal according to previous experience.

Wrote appeal email following the suggested outline...'' The problem occurred due to supplier sourced from all over the world, since EU distributor complaint, we will make sure our supplier only supply us the EU version rather than those from outside of the EU.We will also double check each new product to make sure it's allowed to sold in EU.''

Communicated with Amazon a few time no success but with similar reply as below:

''Hello,

We received your plan to address the problems we identified. Please reply to this message after you have implemented all of the remedies outlined in your plan. Once we receive your email, we will review your account and decide whether you may sell on Amazon.co.uk again.''

Anyone can point me what Amazon is after?
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Old 11-05-2016
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Default Re: Anything else needed from Amazon to be reinstated?

After? They will jerk your chain and make you write a few more pointless emails.

A few thoughts:

Take complete responsibility in writing

What are you going to do with the inventory you already have?

Fix your English.
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Old 11-05-2016
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Default Re: Anything else needed from Amazon to be reinstated?

I am reluctant to take all items back from FC tbh.

So ideally I wish to clear all stock. Maybe only keep a few listings active during the nights and weekends, which they take much longer time to spot. This is what I used to do and it did work for most of the times.

Even this risk permanent suspension of the account, it's the same as if I take all items back I will need to send them to another Amazon's account to clear anyway.
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